Training Resources Related to Elder Abuse

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NAPSA’s Introduction to APS – An Orientation Guide for Community Partners

Source: National Adult Protective Services Association (NAPSA)

Published: 2021

Summary:

This Webinar will be an introduction, demonstration, and explanation on how states and county APS programs can replicate the training for use in their jurisdictions. If you are looking for a tool to help explain to your service providers and community partners what APS is/is not, this workshop may support that effort. The PowerPoint and any additional handouts will be made available to you to download and adapt for your use in your state.

This training guide is a resource tool to help facilitate enhanced coordination of services to vulnerable adults suffering from abuse, neglect and or exploitation. The training guide is intended to help professionals in a multitude of disciplines and paraprofessionals recognize who is an APS client and what APS is/is not.

In addition, it is hoped that the training guide will facilitate a better understanding of the maltreatment experienced by the APS clients. This will assist in creating better collaboration and building a better protective network for abused and neglected adults.

Link: NAPSA’s Introduction to APS – An Orientation Guide for Community Partners

Topics: Multidisciplinary, Overview/General, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Basic, Intermediate

Child Adversities, Midlife Health, and Elder Abuse: Application of Cumulative Disadvantage Theory to Understand Late Life Victimization

Source: Evident Change

Published: 2021

Summary:

Elder abuse victimization is increasingly recognized as a pressing public health concern. However, few empirical studies have investigated whether childhood adversities and poor physical and psychological health in midlife heighten risks for abuse in late life. The webinar will review prior literature on the topic; describe the methodological approach within a new study by the presenters; highlight major findings; and discuss implications for clinical practice, treatment, and future research on elder abuse. (Materials: slide presentation)

Presenters:

Scott Easton, PhD, is associate professor, chair of the Mental Health Department, and co-director of the Trauma Integration Initiative at the Boston College School of Social Work. His primary program of research investigates long-term health outcomes of adults who experienced early life-course trauma such as child sexual abuse.

Jooyoung Kong, PhD, focuses her research on the effects that childhood adverse experiences have on later-life health and well-being. Guided by the life-course perspective, she is interested in identifying risk factors that prolong the negative impact of childhood adversity on physical, psychological, and social health in adulthood and identifying resilience factors that can mitigate these harmful effects.

Link: Child Adversities, Midlife Health, and Elder Abuse: Application of Cumulative Disadvantage Theory to Understand Late Life Victimization

Topics: Prevention, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Health Care, Social Services

Level: Advanced, Intermediate

How to Motivate Aging Adults to Make a Money Management Plan

Source: Legal Assistance for Seniors

Published: 2021

Summary:

Presenters: Marti DeLiema, PhD – Assistant Research Professor, University of Minnesota, Twin Cities
Naomi Karp, Esq.

Millions of aging Americans are challenged to prepare for uncertain health and financial setbacks in addition to cognitive impairment that impacts one-third of adults over age 85. Advanced planning can reduce the negative impact of impairment on personal finances, including financial exploitation, scams and fraud, and care and spending decisions that are not aligned with retirement goals.

One of the smartest ways to prepare for changes in financial decision-making capacity is to talk with a trusted friend or family member about financial needs and wishes for the future, and to appoint a power of attorney in the event that oversight and support is needed. To motivate and guide aging adults to begin this important planning process and start meaningful conversations about money and future care, we developed the Thinking Ahead Roadmap. The content and design was informed by two years of research conducted at the University of Minnesota.

 

Marti DeLiema, PhD is an interdisciplinary gerontologist and Assistant Research Professor in the School of Social Work at the University of Minnesota. Using both quantitative and qualitative research methods, Professor DeLiema studies retirement security and financial victimization using focus groups, in-depth interviews, surveys and panel data. Her research is funded by the National Institute of Justice, the National Institute on Aging, the Social Security Administration, the Society of Actuaries, AARP, and the FINRA Investor Education Foundation. Prior to joining the School of Social Work, Dr. DeLiema was a Research Scholar at the Stanford Center on Longevity. She graduated with her doctorate from USC School of Gerontology where she conducted research on elder abuse and neglect in minoritized communities, evaluated outcomes of a multidisciplinary team’s response to elder abuse, and analyzed the tactics scam artists use to deceive older adults.

 

Naomi Karp is a consultant on aging, law, and policy for educational, governmental and non-profit clients. She is a lawyer and policy expert who has worked on aging issues for over 35 years. Her areas of focus include elder financial exploitation, guardianship, health and financial decision-making, the impact of cognitive changes, and family caregiving. Ms. Karp is the co-author of the “Thinking Ahead Roadmap”, a guide and web-based tool to help people keep their money safe as they age. Until October 2019, Karp was Senior Policy Analyst at the Consumer Financial Protection Bureau’s Office for Older Americans where she helped set the Office’s priorities when the agency opened in 2011. At the Bureau, Karp was the team lead for the Managing Someone Else’s Money guides for financial caregivers. Ms. Karp began her career as a legal services attorney for low-income and older clients and received her JD from Northeastern University School of Law and her BA from the University of Michigan.

Download Webinar 2 Handouts

Thinking Ahead Roadmap-Presentation
Thinking Ahead Roadmap-Guide

Thinking Ahead Roadmap Website

Link: How to Motivate Aging Adults to Make a Money Management Plan

Topics: Advocacy, Caregiving, Financial Abuse, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance

Level: Basic, Intermediate

​Stop the Bleeding – Temporarily Freezing Assets in Elder Abuse Cases

Source: California Elder Justice Coalition

Published: 2021

Summary:

​Learn how law enforcement, in collaboration with public guardians, can protect older and dependent adults against exploitation during complex criminal investigations. The presenters will describe cases in which they used California Probate Code §2952 to reduce the financial exploitation of older adults who are cognitively impaired by: 

  • Freezing older victims’ assets, including homes and other property;
  • Minimizing the extent of monetary losses; and 
  • Facilitating timelier interventions. 

The presenters will also describe the EDAPT model, which allows elder justice stakeholders to collaborate successfully.

Facilitator:
Debbie Deem, FAST Coordinator Ventura County, Retired FBI Victim Specialist

Presenters:
Tara Heumann, San Mateo County Deputy County Counsel
Andrea Higgens, San Mateo County District Attorney Inspector

Webinar recording
Webinar Materials:

Link: ​Stop the Bleeding – Temporarily Freezing Assets in Elder Abuse Cases

Topics: Financial Abuse, Legal, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement, Multidisciplinary

Level: Advanced, Intermediate

When Your Loved One is Labeled as a “Bad Fit:” How to Advocate for the Quality Care They Deserve

Source: Consumer Voice and NORC

Published: 2021

Summary:

Consumer Voice and NORC have produced a series of outstanding and informative podcasts providing guidance to residents and families through the pandemic.

When facilities tell residents and their families that they are “not a good fit” or encourage antipsychotic medications, often families feel pressured and aren’t sure how to advocate for their loved ones. In this conversation, we first hear from Kathy, a family member who went through this experience with her mother. We then speak with Tony Chicotel from California Advocates for Nursing Home Reform (CANHR), about steps family members can take, the specific rights nursing home residents have, and how families can work with facilities to ensure their loved one receives quality long-term care.

Podcast Audio

 

Link: When Your Loved One is Labeled as a “Bad Fit:” How to Advocate for the Quality Care They Deserve

Topics: Advocacy, Caregiving, COVID-19, Prevention

Access:

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers

Level: Basic, Intermediate

Resuming In-Person Ombudsman Visits During COVID-19: Tips for Identifying Trauma, Potential Abuse, and Supporting Residents

Source: Consumer Voice and NORC

Published: 2021

Summary:

Consumer Voice and NORC have produced a series of outstanding and informative podcasts providing guidance to residents and families through the pandemic.

In recognition of World Elder Abuse Awareness Day (WEAAD), this webinar from the National Long-Term Care Ombudsman Resource Center (NORC) discussed how to identify and respond to signs of trauma and potential abuse or neglect and support residents as Ombudsman programs resume in-person visits during the COVID-19 pandemic.

Dr. Laura Mosqueda, a national and international expert on elder abuse and neglect, provided tips for Ombudsman programs conducting in-person visits, such as signs of trauma in response to isolation and loss during the pandemic and potential signs of abuse and neglect. She also shared recommendations for supporting residents and available resources. As an accomplished physician and researcher, Dr. Mosqueda has testified in front of Congress and has been invited to the White House several times to discuss elder justice initiatives. She has taken the lead on landmark studies to identify forensic markers of abuse and neglect and serves as a volunteer representative for the California Long-Term Care Ombudsman program.

Attendees also heard from two Ombudsman program representatives as they shared their experience resuming in-person visits and highlighted what they observed upon reentry, how they supported residents, tips for visits, lessons learned, and successful practices.

Podcast Audio

Link: Resuming In-Person Ombudsman Visits During COVID-19: Tips for Identifying Trauma, Potential Abuse, and Supporting Residents

Topics: Caregiving, COVID-19, Overview/General, Prevention, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Community, Health Care, Social Services

Level: Basic, Intermediate

Using the CMS Guidance to Open Nursing Home Doors

Source: Consumer Voice and NORC

Published: 2021

Summary:

In this conversation with Consumer Voice learn about how residents, families, and advocates can use guidance from the Centers for Medicare and Medicaid Services (CMS) to facilitate in-person visitation. While the new guidance expands visitation, many residents and families still have questions and concerns. After providing a brief overview of the CMS guidance, we discuss several of the most common issues, including strategies and tips for applying the guidance to help open nursing home doors. This conversation also covers the recent guidance from the Centers for Disease Control and Prevention (CDC) that limits when residents should be quarantined.

 

Link: Using the CMS Guidance to Open Nursing Home Doors

Topics: Advocacy, Caregiving, COVID-19, Long-term Care

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community

Level: Basic, Intermediate

The Care of Individuals with Dementia

Source: Consumer Voice and NORC

Published: 2021

Summary:

Consumer Voice and NORC have produced a series of outstanding and informative podcasts providing guidance to residents and families through the pandemic.

When the needs of residents living with dementia are met, incidences of resident stress are significantly reduced. Practicing person-centered approaches and interventions increase the likelihood that the message being communicated by the resident will be heard and addressed, leading to better outcomes and more satisfaction for the individual. Join our conversation with Dr. Jonathan Evans as we talk about caring for human beings with dementia.

Podcast Audio 

 

Link: The Care of Individuals with Dementia

Topics: Caregiving, Cognition/Capacity, Long-term Care, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Health Care

Level: Basic, Intermediate

Federal Updates to COVID-19 Mortgage Relief Options

Source: National Center on Law and Elder Abuse

Published: 2021

Summary:

A number of federal policy updates have been put in place for borrowers facing COVID-19 hardships. Older adults, particularly older workers, have been hit hard by the pandemic and will need access to relief options to help them avoid foreclosure. A significant number of reverse mortgage borrowers also need assistance to retain their homes.

This training will outline the general options available for homeowners and will discuss the significant number of federal policy updates that have occurred since June 2021, including a brief update on options for reverse mortgage borrowers.

Presenter: Steven Sharpe, Staff Attorney, National Consumer Law Center

Link: Federal Updates to COVID-19 Mortgage Relief Options

Topics: Housing, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Legal/Law Enforcement

Level: Basic, Intermediate

An Advocate’s Guide to Appealing Prescription Drug Denials

Source: National Center on Law and Elder Abuse

Published: 2021

Summary:

NCLER consistently produces excellent webinars on advocating for and preserving elder rights.

Link: An Advocate’s Guide to Appealing Prescription Drug Denials

Topics: Advocacy, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Legal/Law Enforcement

Level: Basic, Intermediate

Role of Decision Supports in Elder Abuse Prevention and Recovery

Source: National Center on Law and Elder Abuse

Published: 2021

Summary:

Decision supports maximize independence and self-determination and empower older adults to use trusted supports, selected by the person, to provide help in making informed choices. Older adults who experience abuse or exploitation may lose existing supports and supporters and require new or enhanced supports in place. Many older adults need assistance identifying which types of decision supports are needed and how to choose supporters and develop a trustworthy support network. Oversight and accountability should be planned to identify abuse or exploitation so that interventions can happen if needed.

This webcast will explore strategies for determining decision supports for individuals who have experienced abuse, do not have easily identifiable persons to serve as supports, and/or need assistance with building and maintaining a support network.

After attending this training, attendees will be able to:

Identify person-centered decision supports that maximize self-determination;
Describe ways to provide assistance identifying supporters and create and maintain a support network; and
List two or more tools to use to create oversight and accountability.

Presenters:
• David Godfrey
• Elizabeth Moran, ABA Commission on Law and Aging

Link: Role of Decision Supports in Elder Abuse Prevention and Recovery

Topics: Advocacy, Legal, Overview/General, Prevention

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Community, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Elder Abuse in People Living with Dementia: Prevention, Detection & Intervention

Source: National Alzheimer’s and Dementia Resource Center

Published: 2021

Summary:

Elder mistreatment is a common phenomenon in our society, particularly among older adults with cognitive impairment and dementia. Yet there is hope. Using practical clinical and legal tools, we can look for high risk situations and prevent abuse, and we can detect abuse at early stages to stop it from getting worse. In this seminar, conducted by a physician and lawyer with years of practical experience in the field, we will discuss indicators that should raise concern, provide practical tips on when and how to intervene, and pay particular attention to the complicated issue of capacity. Presenters: Laura Mosqueda, MD is the Director of the National Center on Elder Abuse and Charles P. Sabatino, JD, is the Director of the American Bar Association’s Commission on Law and Aging.

Video Recording 

Slides

Link: Elder Abuse in People Living with Dementia: Prevention, Detection & Intervention

Topics: Caregiving, Cognition/Capacity, Multidisciplinary, Overview/General, Prevention, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Community, Health Care, Legal/Law Enforcement, Multidisciplinary

Level: Basic, Intermediate

Person-Centered Goal Discovery for People Living with Dementia

Source: National Alzheimer’s and Dementia Resource Center

Published: 2021

Summary:

Supports for people living with dementia and their families are most effective when they are person-centered and the result of a thoughtful planning process that considers what is important to them. When guiding providers on how to deliver high quality support, it is important to use a clear and engaging approach to discover and address people’s priorities as dementia progresses. This webinar presents foundational person-centered principles, and provides examples of how to plan for people who are living with dementia in the community and other settings. ~ Speakers: Shawn Terrell of ACL; Leigh Ann Kingsbury; and Brian Van Buren.

Video Recording

Slides

Link: Person-Centered Goal Discovery for People Living with Dementia

Topics: Caregiving, Cognition/Capacity, Multidisciplinary

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Community, Multidisciplinary

Level: Basic, Intermediate

Protecting Clients from Improper Medicare Marketing – What Advocates Need to Know

Source: Justice in Aging

Published: 2021

Summary:

Each year during the Medicare Annual Open Enrollment Period (October 15-December 7), people with Medicare are bombarded with mailings, TV and radio ads, and attend in-person educational events about Medicare plan choices. The Medicare program imposes limits on what agents and brokers can do and say when selling health and drug plans. In this webinar, Protecting Clients from Improper Medicare Marketing—What Advocates Need to Know, presenters will provide information about what marketing practices are permitted by the Centers for Medicare & Medicaid Services (CMS) and which ones are prohibited, and provide tips on what to do about marketing abuses or misrepresentations.

Presenters:
Georgia Burke, Justice in Aging
Sandy Morales, Senior Medicare Patrol

This webinar is jointly presented by Justice in Aging and Senior Medicare Patrol.

Watch the recording

Get the slides

Link: Protecting Clients from Improper Medicare Marketing – What Advocates Need to Know

Topics: Advocacy, Prevention

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Social Services

Level: Basic, Intermediate

Self-Neglect Among Older Adults: Is it a “Lifestyle” Choice?

Source: National Adult Protective Services Association (NAPSA)

Published: 2021

Summary:

Self-neglect among older adults is a rapidly growing public health and global issue, and is the most problematic in the elder abuse and neglect literature. Data suggests that self-neglect contributes to diminished quality of life and is associated with high mortality rates, however, research on the perspectives of older adults who have been identified as self-neglecting has not received the attention it deserves. Understanding the perspectives of older adults who self-neglect has never been as critical as it today. Studies estimate that the prevalence of self-neglect is expected to rise with the increase in the growth of the elderly population. Therefore, it is reasonable to ask, how could we better serve older adults who engage in self-neglecting behaviors if we lack adequate understanding of their lived experiences?

Link: Self-Neglect Among Older Adults: Is it a “Lifestyle” Choice?

Topics: Neglect, Prevention, Screening/Assessment, Self-neglect

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Social Services

Level: Basic, Intermediate

Elder Abuse and Its Consequences: Findings from Waves I and II of the National Elder Mistreatment Study

Source: National Adult Protective Services Association (NAPSA)

Published: 2021

Summary:

This presentation will discuss, in broad strokes, findings from Wave I of the NEMS, which centered on answering the questions “how often” and “with what risk factors;” as well as findings from Wave II eight years later, which focused on the questions “what are the consequences” and “for whom.” Specifically, the prevalence of different types of elder mistreatment and risk factors for each type will be discussed in the context of outcomes of abuse and protective factors. This discussion should illustrate some steps communities and community based workers can take to both prevent elder abuse, and if elder abuse occurs, prevent or at least limit its negative consequences.

Link: Elder Abuse and Its Consequences: Findings from Waves I and II of the National Elder Mistreatment Study

Topics: Advocacy, Overview/General, Prevention, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Social Services

Level: Basic, Intermediate

Accountability and Rebuilding- A Panel Discussion on Restorative Responses to Elder Abuse

Source: National Adult Protective Services Association (NAPSA)

Published: 2021

Summary:

The victim’s refusal to cooperate and other evidentiary challenges may pose a significant barrier to investigating and prosecuting elder abuse. In other instances, family members – particularly parents – who have participated in prosecution may seek to repair relationships damaged by the abuse, the legal process, or both. Might restorative practices such as mediation and peacemaking be utilized to hold a wrongdoer accountable to and rebuild relationships with the victim, family, and community in such cases? In what circumstances might these approaches provide an appropriate complement to law enforcement?

Panelists representing prosecution, victim services, peacemaking, and mediation will provide a concise foundation for this interactive discussion of the potential benefits, drawbacks, and limitations of using restorative practices to address elder abuse.

Link: Accountability and Rebuilding- A Panel Discussion on Restorative Responses to Elder Abuse

Topics: Multidisciplinary, Overview/General, Prevention, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Multidisciplinary, Social Services

Level: Basic, Intermediate

Providing Help, Restoring Hope_ The US Department of Justice National Elder Fraud Hotline

Source: National Adult Protective Services Association (NAPSA)

Published: 2020

Summary:

Financial exploitation and fraudulent scams aimed at older adults result in the loss of billions of dollars every year. These crimes often go unreported because victims are scared, embarrassed, or don’t know who to call. The U.S. Department of Justice National Elder Fraud Hotline, managed by the Office for Victims of Crime, provides services to adults aged 60 and older who experience fraud and exploitation to help them report the crime and access appropriate resources. This webinar will offer an overview of the National Elder Fraud Hotline and answer frequently asked questions about the available services.

Link: Providing Help, Restoring Hope_ The US Department of Justice National Elder Fraud Hotline

Topics: Financial Abuse, Multidisciplinary, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Finance, Multidisciplinary, Social Services

Level: Basic, Intermediate

Virtual Prosecutors’ Training

Source: National Clearinghouse on Abuse in Later Life (NCALL)

Published: 2021

Summary:

The National Clearinghouse on Abuse in Later Life (NCALL), under a grant from the U.S. Department of Justice Office on Violence Against Women, is pleased to announce a biweekly series of eleven virtual training opportunities for prosecutors, to begin on July 13, 2021. 

Elder abuse is a pervasive yet vastly underreported problem. With 10,000 Americans turning 65 every day, the population is aging, and the incidence of elder abuse can be expected to rise as well. The purpose of this series is to educate prosecutors so they are equipped to make well-informed prosecutorial decisions in elder physical and sexual abuse, neglect, and exploitation cases in order to hold perpetrators accountable, promote public safety, and address victims’ needs.  

The series will be taught by nationally recognized experts in the field and is grouped into three general topic areas. There is no charge for the series, and participants may attend all sessions or only the ones they are available for. All sessions are one hour in length. 

Verification of attendance will be provided to attendees who wish to seek CLE credits for these trainings. All sessions will be recorded and made available on the NCALL website. 

While this series is designed for prosecutors, the July and August webinars will also be open to allied professionals (such as victim advocates, investigators, court staff, and law enforcement) as space permits. The remaining webinars are for prosecutors only. 

Register for the series here.

If you have questions about this webinar series, please contact Ann Laatsch, Justice System Coordinator, at alaatsch@ncall.us. 

Link: Virtual Prosecutors’ Training

Topics: Financial Abuse, Legal, Neglect, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement

Level: Basic, Intermediate

Elder Fraud Prevention and Response Networks – Building Collaboration to Fight Exploitation and Abuse

Source: National Adult Protective Services Association (NAPSA)

Published: 2020

Summary:

This course aims to help community stakeholders establish Elder Fraud Prevention and Response Networks and expand the capacity of existing ones to better address the issue of elder financial exploitation.

Link: Elder Fraud Prevention and Response Networks – Building Collaboration to Fight Exploitation and Abuse

Topics: Financial Abuse, Prevention, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Finance, Social Services

Level: Basic, Intermediate

Grief, Depression, and Suicidality in Older Adults: A Comprehensive Approach

Source: National Adult Protective Services Association (NAPSA)

Published: 2021

Summary:

Research suggests that a social worker has a 1:5 chance of having a client commit suicide on their caseload within their career. Grief, depression, and suicidality in older adults impacts the client’s safety and well-being. Some clients may not even recognize that they are grieving and/or depressed; that is why it is important to screen APS clients for depression and suicidality.

In This 90-minute webinar, we will discuss the topics of grief, depression, and suicidality in older adults. Included will be best practices when working with older adults who may or may not be presenting symptoms of grief, depression, and suicidality.

Additionally, evidence-based depression and suicide screening tools will be presented. At the conclusion of this training, the topic of social worker self-care will be touched upon; specifically, how to cope with the loss of a client.

Link: Grief, Depression, and Suicidality in Older Adults: A Comprehensive Approach

Topics: Cognition/Capacity, Overview/General, Prevention, Screening/Assessment, Self-neglect

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Social Services

Level: Basic, Intermediate

The Role of the Criminal Justice System in Addressing Elder Abuse Perpetrators

Source: APS Technical Assistance Resource Center

Published: 2021

Summary:

APS programs work closely with the criminal justice system. While both systems seek protection of victims of abuse from perpetrators, they have different roles, resources, and approaches to meeting the goal. This workshop reviewed research and current data to explore how the two systems can work together.
Handout: Slides

Video

Link: The Role of the Criminal Justice System in Addressing Elder Abuse Perpetrators

Topics: Legal, Multidisciplinary, Overview/General, Reporting

Access: Web-based

Intended Use:

Audience: Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Basic, Intermediate

Interviewing Alleged Perpetrators: The Why, The When, and The How

Source: National Adult Protective Services Association (NAPSA)

Published: 2021

Summary:

APS professionals and others who conduct investigations may be required to attempt to interview alleged perpetrators. Where abuse has occurred, the interview can provide insights into whether a perpetrator can safely continue to assist or have contact with a client/victim, may benefit from social services or counseling, and is willing to redress past wrongs. The information gathered during the interview may establish that a situation is less serious than originally believed or doesn’t involve culpable conduct. Effective interviewing does not come naturally to many interviewers. And while some skills used when interviewing clients may be similar, it is helpful to understand where there are differences in goals, approaches and questions. In this webinar, presenters will provide an overview of ways to improve the productiveness of A/P interviews. A tip sheet tool, which can be used in APS practice, will be introduced and additional related training options will be provided.

Link: Interviewing Alleged Perpetrators: The Why, The When, and The How

Topics: Overview/General, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Social Services

Level: Basic, Intermediate

Preventing and Reducing Violence Against Older Adults

Source: Center for Victim Research

Published: 2021

Summary:

Despite the prevalence of elder abuse, there has been relatively little progress in identifying proven strategies to prevent or end abuse among older adults. The Centers for Disease Control and Prevention (CDC) will provide an overview of elder abuse and present findings from a recent systematic review of reviews related to interventions.

Presenters:

Khiya Marshall Mullins, Dr.PH, MPH is a Behavioral Scientist in the Research and Evaluation Branch, Division of Violence Prevention at the Center for Disease Control and Prevention’s (CDC) Injury Center. Since 2009, she has worked on the prevention of HIV and AIDS and violence. This includes identifying evidence-based HIV interventions and best practices and co-leading CDC’s Youth Violence Prevention Centers.

Jeffrey H. Herbst, Ph.D. is the Chief of the Research and Evaluation Branch, Division of Violence Prevention at the Center for Disease Control and Prevention’s (CDC) Injury Center. He has over 30 years of research and public health experience. In 2014, Dr. Herbst accepted the position of Branch Chief with the Division of Violence Prevention at CDC. He oversees a portfolio of research and evaluation studies to prevent multiple forms of violence in the United States.

Joy Swanson Ernst, PhD is an Associate Professor of Social Work, joined the Wayne State faculty in August 2016. From August 2016-2019, she served as Associate Dean for Academic Affairs. Before that, she was Professor of Social Work and director of the undergraduate social work program at Hood College in Frederick, Maryland. She received her PhD in 1999 from the University of Maryland School of Social Work. Her dissertation, “The Neighborhood Correlates of Child Abuse and Neglect,” won the Outstanding Doctoral Dissertation Award from the American Professional Society on the Abuse of Children in 2000. While at the University of Maryland, she was the research director for the Family Connections program. She has had social work positions in agencies that serve families and children and runaway and homeless youth.

View the Webinar

Learn More

Link: Preventing and Reducing Violence Against Older Adults

Topics: Domestic Violence in Later Life, Prevention

Access: Web-based

Intended Use:

Audience: Advocates, Community, Multidisciplinary

Level: Advanced, Intermediate

Using AI to Predict Adult Maltreatment

Source: APS Technical Assistance Resource Center

Published: 2021

Summary:

APS agencies are collecting and reporting more and more data on adult maltreatment, yet very little research has been done to date to explore how this data could inform predictive risk factors associated with maltreatment. This webinar describes the purpose and results of an ACL-funded research project to assess opportunities for using artificial intelligence, machine learning, and other “big data” tools to identify individuals who are at increased risk for abuse, neglect, and exploitation. In particular, the results of a literature review on risk and protective factors will be shared; a scan of how related fields (e.g., child welfare, healthcare, and criminal justice) use machine learning and predictive analytics; the methodology and results of the machine learning predictive analytic approach to identify locations with a high incidence of abuse, neglect, and exploitation. The webinar concludes with implications for research, policy, and practice as they relate to the the long- and short-term goals of early identification and prevention of adult maltreatment.

Video Recording

Handouts: Slides | Handout | Question & Answer

Link: Using AI to Predict Adult Maltreatment

Topics: Overview/General, Prevention, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Social Services

Level: Basic, Intermediate

APS Study on the Impact of COVID-19

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

The APS TARC recently conducted a study on the impact of COVID-19 on adult protective services. The study utilized a national survey and interviews with state administrators and local staff to look at changes and challenges in as APS adapts to COVID-19 restrictions. This webinar discusses findings on the pandemic’s effects on work and workload, policy, practices, partnerships, and preparedness.
Video Recording

Handouts: Slides | Report

Link: APS Study on the Impact of COVID-19

Topics: COVID-19, Overview/General, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Social Services

Level: Advanced, Intermediate

An Introduction to the Adult Maltreatment Screening and Assessment Tools Inventory

Source: APS Technical Assistance Resource Center

Published: 2021

Summary:

This webinar oriented participants to the Adult Maltreatment Screening and Assessment Tools Inventory (Tools Inventory). The webinar reviewed the process for developing the Tools Inventory, including how tools were rated for their evidence base; described how it is organized and what information it contains; and explored which tools are included and how to used it to find a tool.

Video Recording

Handout: Slides

Link: An Introduction to the Adult Maltreatment Screening and Assessment Tools Inventory

Topics: Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Health Care, Social Services

Level: Basic, Intermediate

Elder Financial Fraud – Tips for Caregivers

Source: Office for Victims of Crime Training & Technical Assistance Center

Published: 2021

Summary:

Summary:

This Q&A session, presented by staff from the U.S. Department of Justice National Elder Fraud Hotline To Assist Victims of Financial Fraud, provides examples of common types of financial fraud that occur among the older adult population, along with tips on how to identify a scam. Presenters also provide ideas for caregivers to help identify when an older adult may be experiencing a fraudulent situation and how to address it with the older adult.

Materials:

Link: Elder Financial Fraud – Tips for Caregivers

Topics: Caregiving, Financial Abuse, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Finance

Level: Basic, Intermediate

Resuming In-Person Visits During COVID-19

Source: Ombudsman Resource Center

Published: 2021

Summary:

In recognition of World Elder Abuse Awareness Day (WEAAD) this webinar discusses how to identify and respond to signs of trauma and potential abuse or neglect and support residents as Ombudsman programs resume in-person visits during the COVID-19 pandemic.

Dr. Laura Mosqueda, a national and international expert on elder abuse and neglect, provided tips for Ombudsman programs conducting in-person visits, such as signs of trauma in response to isolation and loss during the pandemic and potential signs of abuse and neglect. She also shared recommendations for supporting residents and available resources. As an accomplished physician and researcher, Dr. Mosqueda has testified in front of Congress and has been invited to the White House several times to discuss elder justice initiatives. She has taken the lead on landmark studies to identify forensic markers of abuse and neglect and serves as a volunteer representative for the California Long-Term Care Ombudsman program.

Attendees also heard from two Ombudsman program representatives as they shared their experience resuming in-person visits and highlighted what they observed upon reentry, how they supported residents, tips for visits, lessons learned, and successful practices.

Link: Resuming In-Person Visits During COVID-19

Topics: COVID-19, Physical Abuse, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Coming Back Strong After COVID-19: Federal Elder Justice Innovations and Resources

Source: National Center on Elder Abuse

Published: 2021

Summary:

Every community has different circumstances, strengths, challenges, and priorities when it comes to addressing and raising awareness of elder abuse. In the face of the many challenges presented by the COVID-19 pandemic, the elder justice community has found opportunities to innovate, collaborate, and educate to mitigate the risks of elder abuse, neglect, and exploitation. This webinar will highlight prominent elder justice issues and resources to strengthen the elder justice movement as we rebuild from the pandemic. Attendees will learn about tools and tips to enhance their elder abuse outreach and response efforts and strategies to spark community engagement.

Join us for a national conversation and hear from the National Center on Elder Abuse (NCEA) and our partners at Administration for Community Living (ACL), Elder Justice Initiative at the Department of Justice (DOJ), Securities and Exchange Commission (SEC), Social Security Administration (SSA), and the Consumer Financial Protection Bureau (CFPB).

Video Link 

PowerPoint Slide

Featured speakers

 

Edwin L. Walker, Deputy Assistant Secretary for Aging, U.S. Administration on Aging within the Administration for Community Living (ACL)

As the Deputy Assistant Secretary for Aging, Edwin L. Walker leads the Administration on Aging in advocating on behalf of older Americans.
In this capacity, he guides and promotes the development of home and community-based long-term care programs, policies, and services designed to afford older people and their caregivers the ability to age with dignity and independence and to have a broad array of options available for an enhanced quality of life. This includes the promotion and implementation of evidence-based prevention interventions proven effective in avoiding or delaying the onset of chronic disease and illness.

Adam Bloomfield, Financial Economist, Division of Trading and Markers, U.S. Securities and Exchange Commission (SEC)

Adam Bloomfield is a Financial Economist in the Division of Trading and Markets (TM) at the U.S. Securities and Exchange Commission (SEC). He is the co-founder and current director of the SEC’s Retail and Behavioral Finance (RBF) Working Group, which consolidates SEC expertise and capacity in the areas of behavioral economics, investor outcomes, and other topics in household finance and translates this expertise into numerous research, analytics, and economic advisory projects. His research and policy expertise is in applied microeconomics, household finance, and behavioral economics.

Deborah M. Royster, Assistant Director, Office for Older Americans, U.S. Consumer Financial Protection Bureau (CFPB)

Deborah M. Royster serves as Assistant Director, Office for Older Americans, at the U.S. Consumer Financial Protection Bureau (“the Bureau”). In this role, Ms. Royster leads a team of talented, mission driven professionals to advance the mission of the Office for Older Americans to help protect older consumers across the nation from financial harm, and to help older consumers make sound financial decisions as they grow older.

Erin Scheithe, Content and Outreach Specialist, Office for Older Americans, U.S. Consumer Financial Protection Bureau (CFPB)

Erin Scheithe joined the Consumer Financial Protection Bureau in 2017. She now serves as the Content and Outreach Specialist for the Bureau’s Office for Older Americans. Prior to joining the CFPB, she served as the Vice President of Grassroots at the American Bankers Association and was responsible for encouraging bankers to engage with their members of Congress.

Lydia E. Chévere, Public Affairs Specialist of Social Security Administration (SSA)

Lydia E. Chévere has served as Public Affairs Specialist in Baltimore, MD since July 2004. As a Public Affairs Specialist, she is responsible for carrying out public information projects to improve the public’s understanding of the various Social Security Programs. She represents Social Security Administration in local events organized by local, regional and national organizations benefiting individuals at conferences, workshops, seminars and meetings.  

Susan C Lynch, Senior Counsel for Elder Justice, U.S. Department of Justice (DOJ)

Susan C Lynch, JD, DrPH is Senior Counsel for Elder Justice at the Department of Justice where she has been civilly prosecuting healthcare fraud cases for over 20 years.  Dr. Lynch is the Department expert on failure of care nursing home cases and is the National Lead for the Department’s 10 Elder Justice Task Forces across the nation.  Dr. Lynch is also a national lead on the Department’s new Elder Justice Coordinator Training.  She has resolved some of the Department’s most complicated nursing home cases, obtaining the Department’s largest civil settlements in these matters.  Dr. Lynch also works extensively on the Department’s elder justice policy as part of the Department’s Elder Justice Initiative and has her Doctor of Public Health in Health Policy from the Johns Hopkins Bloomberg School of Public Health with a focus on gerontology.  Dr. Lynch also teaches as an Adjunct Professor of Law at the George Washington University Law School.

Eden Ruiz-Lopez, Assistant Deputy Director National Center on Elder Abuse (NCEA)

Eden Ruiz-Lopez is the Assistant Deputy Director at the National Center on Elder Abuse (NCEA). She provides leadership and direction for day-to-day project operations and administrative activities. She contributes to the planning, design, development and implementation of the project’s objectives, procedures, budgets, processes and standards. She also coordinates with federal, state and local agencies and ensures grant compliance.

Kimmy Moon, Project Coordinator National Center on Elder Abuse (NCEA)

Kimmy Moon serves as Project Coordinator at the National Center on Elder Abuse (NCEA). At the NCEA, she guides the Center’s Supports and Tools for Elder Abuse Prevention (STEAP) Initiative, coordinates Volunteer Consumer Committee activities, recruits and trains student interns and volunteers, and prepares and maintains budget records and reports.  In her personal time, Kimmy serves as a Long-Term Care advocate as well as a language-bank volunteer supporting mono-lingual Korean speaking or limited-English speaking survivors of domestic violence and sexual assault.

Link: Coming Back Strong After COVID-19: Federal Elder Justice Innovations and Resources

Topics: Advocacy, COVID-19, Financial Abuse, Legal, Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Senior Financial Safety Tool

Source: The Center for Elder Law and Justice

Published: 2020

Summary:

The Senior Financial Safety Tool is a web-based application designed to identify and flag potential risks of financial exploitation and connect you with free legal assistance and resources.

Download the flyer here.

Download the training plan here.

See all of the online training videos here.

Link: Senior Financial Safety Tool

Topics: Financial Abuse, Legal, Prevention, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Finance, Legal/Law Enforcement, Multidisciplinary

Level: Basic, Intermediate

Mental Health in APS Practice eLearning

Source: Academy for Professional Excellence

Published: 2021

Summary:

eLearning for Core Curriculum Module 6

2 hours (2 CEs)

This course is designed to provide APS professionals with an introduction to terms and behaviors used to identify mental health issues they may encounter when working with older adults. The course includes information on the five broad categories of mental disorders, diseases that affect the brain, and suicide risk assessment and intervention. Participants will have an opportunity to apply what they’ve learned to a series of case studies.

Registering for eLearning 
See Course Registration for details.

Link: Mental Health in APS Practice eLearning

Topics: Multidisciplinary, Prevention, Reporting, Screening/Assessment

Access: Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Social Services

Level: Basic, Intermediate

Enhancing Your Investigative Skills: Interviewing Alleged Perpetrators Multi-Module VIRTUAL Training

Source: Academy for Professional Excellence

Published: 2021

Summary:

Course Description
Interviewing alleged perpetrators is a key part of conducting an APS investigation. However, for many reasons, APS professionals may not conduct them as often as other types of interviews. This training is designed to advance the ability of APS professionals to effectively interview alleged perpetrators and provides multiple opportunities for participants to practice those skills in a virtual training environment.

This is a multi-module virtual training composed of three modules, including individual practice. Participants will first complete Module 1 in the virtual classroom, then, Module 2: Individual Practice, on their own, and finally Module 3 in the virtual classroom. Each module is full of interaction, opportunities for critical thinking, and skill building.

Course Materials
Executive Summary
PowerPoint
Trainer Manual
Participant Manual
Interviewing Alleged Perpetrator Tip Sheet
Interviewing Alleged Perpetrators Quick Reference

SCORM
Module 2 SCORM file for LMS

Link: Enhancing Your Investigative Skills: Interviewing Alleged Perpetrators Multi-Module VIRTUAL Training

Topics: Multidisciplinary, Overview/General, Prevention, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Social Services

Level: Basic, Intermediate

Recognizing and Combatting Ageism during the Covid-19 Pandemic and Beyond

Source: ElderSAFE Center

Published: 2021

Summary:

While it has always been present in our society, the Covid-19 pandemic has pointed a spotlight on the devastating consequences of ageism. Join the ElderSAFE Center for an interactive webinar on ageism, from the macro level down to the individual level. With the help of national experts, attendees will learn to recognize their own internal biases and how these ageist stereotypes affect how they view and support older adults. Finally, attendees will learn about promising practices to combat ageism.

Speakers:
Julie Schoen, Deputy Director of the National Center on Elder Abuse (NCEA) at the Keck School of Medicine at the University of Southern California
Dr. Tracey Gendron, Chair and an associate professor of Gerontology at Virginia Commonwealth University

Video Recording 

Link: Recognizing and Combatting Ageism during the Covid-19 Pandemic and Beyond

Topics: Advocacy, COVID-19, Overview/General, Prevention, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Multidisciplinary, Social Services

Level: Basic, Intermediate

Working with Clients with Diminished Capacity

Source: National Center on Law and Elder Abuse

Published: 2020

Summary:

The law presumes that adults have capacity, and lawyers and advocates are responsible for helping understand their client’s ability to make decisions. This presentation will unpack the complex issues lawyers confront when working with clients with capacity issues. The presentation will review:
• Basics of capacity
• Informal assessments
• Formal Assessments
• Using decision making supports to leverage residual capacity
• Empowering individuals with dementia when capacity is fluid

Presenter:
• David Godfrey, Senior Attorney, American Bar Association Commission on Law and Aging

Video Recording 

PowerPoint 

Chapter Summary

Link: Working with Clients with Diminished Capacity

Topics: Cognition/Capacity, Legal, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement

Level: Basic, Intermediate

Evolving Policies and Procedures at SSA During the COVID-19 Pandemic

Source: National Center on Law and Elder Abuse

Published: 2020

Summary:

The Social Security Administration (SSA) has made many changes to its policies and procedures in response to the COVID-19 pandemic. These changes have been evolving as the pandemic drags on and SSA’s offices continue to be generally closed to in-person contact with the public. This webcast will provide an overview of the current status of SSA’s policies and procedures, with a focus on local SSA offices, and offer suggestions for how advocates can interact with SSA on behalf of low-income older adults during this unusual time.

Presenters:
Kate Lang, Senior Staff Attorney, Justice in Aging
John S. Whitelaw, Advocacy Director, Community Legal Aid Society, Inc., Delaware

Video Recording 

PowerPoint Slides 

FAQ Sheet 

Link: Evolving Policies and Procedures at SSA During the COVID-19 Pandemic

Topics: Advocacy, COVID-19, Financial Abuse, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Finance, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Representing a Person with a Guardian

Source: National Center on Law and Elder Abuse

Published: 2020

Summary:

Attorneys, including legal services attorneys should be open to representing individuals under guardianship. When representing a person with a guardian, an attorney may need to take extra steps to ensure their client has the right to counsel of their choice and be a strong advocate to ensure the proceedings are treated with dignity and the client’s due process rights are upheld. By using procedural and evidentiary tools—including alternatives to guardianship—advocates can increase clients’ independence and autonomy and restore their civil rights.

In this training, presenters will share:
• Considerations for representing a legally incapacitated client;
• Strategies for advocating for clients’ rights;
• Standards and burdens for modifying or terminating guardianship; and
• Requesting reasonable accommodations.

Presenters:
• David Godfrey, Senior Attorney, ABA Commission on Law and Aging
• Emily Miller, Managing Attorney, Michigan Crime Victim Legal Assistance Project – Elder Justice Initiative, Michigan Poverty Law Program
• Nicole Shannon, Systemic Advocacy Attorney, Michigan Elder Justice Initiative

Video Recording 

PowerPoint Slides 

Chapter Summary 

 

Link: Representing a Person with a Guardian

Topics: Caregiving, Cognition/Capacity, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

LTSS Policy Changes in Response to COVID-19

Source: National Center on Law and Elder Abuse

Published: 2020

Summary:

As the COVID-19 emergency lingers, federal and state governments continue to adjust. This webinar will discuss recent changes relating to older adults, Medicaid, and long-term services and supports. Among other things, the webinar will cover the ability to receive visitors in nursing facilities and other long-term care facilities, with a focus on recent federal guidance, as well as access to support persons in hospitals. Other topics will include Medicaid changes to emergency eligibility protections, modifications to programs for home and community-based services, and vaccine distribution.

Presenters:

Eric Carlson, Directing Attorney, Justice in Aging
Natalie Kean, Senior Staff Attorney, Justice in Aging

Video Recording 

PowerPoint Slides 

FAQ Sheet

Link: LTSS Policy Changes in Response to COVID-19

Topics: COVID-19, Legal, Long-term Care, Multidisciplinary

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Basic, Intermediate

Trauma Informed Lawyering—Effects of Secondary Trauma on Attorneys and Advocates

Source: National Center on Law and Elder Abuse

Published: 2020

Summary:

A trauma-informed legal practice aims to reduce re-traumatization and recognize the role trauma plays in the lawyer-client relationship. Legal services attorneys and advocates working with clients who have experienced trauma can also suffer from secondary trauma symptoms that can impact their practice. This webinar will explore the impact and symptoms of secondary trauma experienced by attorneys and advocates and will offer strategies that legal services programs can implement to prevent and mitigate the impacts of secondary trauma.

This training will share:
• An overview of trauma-informed lawyering and secondary trauma;
• How secondary trauma impacts service delivery; and
• Practices to make your organization more supportive to those experiencing secondary trauma

Presenter: Vivianne Mbaku, Senior Staff Attorney, Justice in Aging

Video Recording 

PowerPoint Slides

Tip Sheet

Link: Trauma Informed Lawyering—Effects of Secondary Trauma on Attorneys and Advocates

Topics: Legal, Multidisciplinary, Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Legal/Law Enforcement

Level: Basic, Intermediate

Elder Abuse: Prevention, Intervention, and Remediation

Source: National Center on Law and Elder Abuse

Published: 2021

Summary:

Everyone who works with older adults has a role to play in prevention, intervention, and remediation of abuse, neglect, and exploitation. Helping starts with understanding the landscape of elder abuse and the service providers and systems involved in addressing abuse. This legal basics training will provide an overview of the fundamentals of abuse, neglect, and exploitation and the signs and signals of abuse that attendees can reference in their daily lives and work.

At the end of this training, participants will be able to:
• Describe the three stages of responses to abuse
• Apply basic definitions of abuse, neglect, and exploitation
• Identify risk factors or signs of abuse, neglect, or exploitation
• Identify the differences between undue influence, exploitation, and fraud
• Describe added risks in a time of COVID-19

Presenter:
• David Godfrey, JD, Senior Attorney, American Bar Association Commission on Law and Aging

Video Recording 

PowerPoint Slides

Chapter Summary

Link: Elder Abuse: Prevention, Intervention, and Remediation

Topics: Legal, Multidisciplinary, Overview/General, Prevention

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Legal/Law Enforcement, Multidisciplinary

Level:

Advancing Guardianship Reform through Working Interdisciplinary Networks of Guardianship Stakeholders (WINGS)

Source: National Center on Law and Elder Abuse

Published: 2021

Summary:

Improvements to state adult guardianship systems can include the promotion of less restrictive options, strengthening rights, & ensuring accountability. To make real changes in law & practice requires the collaboration of courts with stakeholders in the legal, aging, & disability communities. Working Interdisciplinary Networks of Guardianship Stakeholders (WINGS) or similar collaborative entities in many states have begun to forge positive changes.

The 2020 American Bar Association Commission on Law & Aging WINGS Briefing Paper makes key findings and recommendations about the effectiveness of WINGS & the need for their long-term, systemic support. This webinar will highlight the WINGS Briefing Paper findings & recommendations, & summarize guardianship reform obstacles & efforts & the development of WINGS. Presenters will also offer tips to establish or enhance WINGS in your state.
This webinar will cover improvements & challenges in guardianship statutes & practice; necessary interdisciplinary collaboration to spark change; positive changes in law & practice initiated by WINGS; & specific steps to establish or enhance WINGS in your state.

Speakers:
• Edwin Walker, Administration for Community Living, Deputy Assistant Secretary for Aging
• Erica Wood, (Ret.) ABA Commission on Law and Aging
• Judge Lauren Holland, Lane County Circuit Court Judge
• Prof. John Craft, Faulkner University, Jones School of Law

Video Recording 

PowerPoint Slides

Chapter Summary

Link: Advancing Guardianship Reform through Working Interdisciplinary Networks of Guardianship Stakeholders (WINGS)

Topics: Cognition/Capacity, Legal, Multidisciplinary, Overview/General, Prevention

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Preventing Eviction During the Ongoing Covid-19 Crisis and Beyond

Source: National Center on Law and Elder Abuse

Published: 2021

Summary:

While a patchwork of federal, state, and local eviction protections has managed to stave-off the feared “tsunami” of evictions, more than 10 million tenants are delinquent in rent and many others are still uncertain about their ability to pay rent going forward. Older adult renters face particular housing affordability challenges and high rental cost burdens.
With vaccines now in distribution, it is uncertain how much longer eviction restrictions will remain in effect. Advocates need to prepare to assist a large number of tenants saddled with arrearages, or tenants who have already been evicted and are seeking to move into new housing despite eviction records or unpaid landlord-tenant debts. This webinar will touch on the main challenges advocates face in helping tenants remain housed throughout the final months of the pandemic, through the expiration of eviction protections, and into the post-pandemic period.
Panelists will discuss:
• The CDC moratorium and other federal eviction restrictions;
• Forthcoming rental assistance funds;
• Negotiating with landlords on rent arrearages; and
• Obtaining new housing despite negative rental history associated the pandemic.

Speakers:
Eric Dunn, Director of Litigation, National Housing Law Project
Patti Prunhuber, Senior Housing Attorney, Justice in Aging

Video Recording

PowerPoint Slides 

Link: Preventing Eviction During the Ongoing Covid-19 Crisis and Beyond

Topics: COVID-19, Housing, Legal, Multidisciplinary, Prevention

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Basic, Intermediate

Medications And Elder Abuse

Source: National Center on Elder Abuse

Published: 2020

Summary:

As we age physiologically, we change, and are more vulnerable to the side effects of medications. Medications are powerful and can be used as a tool of control. Learn more from the clinical perspective on how the misuse of medications and systemic factors can be contributors to risk of elder abuse, in addition to the prevention and intervention framework to help us all prevent elder abuse.

Link: Medications And Elder Abuse

Topics: Opioid

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Health Care, Multidisciplinary

Level: Advanced, Intermediate

Elder Abuse and Opioid Misuse

Source: National Center on Elder Abuse

Published: 2020

Summary:

Concerns encompassing opioid misuse continue to increase, and with little information available, attention has turned to more preventative measures for the at-risk older adult population. In this podcast, Julie Schoen, JD, and Dr. Kaloostian discuss elder abuse, its red flags, and its linkage to substance abuse. Tune in as they take a deep dive on extrinsic factors at play, knowledge from the front lines, and best practices for health care professionals and family members.

Link: Elder Abuse and Opioid Misuse

Topics: Opioid, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Health Care, Multidisciplinary

Level: Advanced, Intermediate

Pain Management and Elder Abuse

Source: National Center on Elder Abuse

Published: 2020

Summary:

Chronic pain can be difficult to manage, which can lead to opioid abuse and forms of elder abuse occurring simultaneously.  In this episode, Eden Ruiz-Lopez interviews Dr. Tatyana Gurvich for a discussion on pain management and the exploration of pain alternatives. Get an understanding from a pharmacist’s perspective that no patient is the same, and that medications may have different effects on each person. Included in this discussion is when pain management can cross the lines into abuse, as well as common red flags to look out for. Factors such as polypharmacy and access to over-the-counter medications may all play a part in opioid abuse. Listen in for tips on pain alternatives and how to reduce opioid use and misuse.

Link: Pain Management and Elder Abuse

Topics: Opioid, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Health Care, Multidisciplinary

Level: Advanced, Intermediate

Fighting for Dignity: A Film on Injurious and Fatal Resident-to-Resident Incidents in Long-Term Care Homes

Source: Terra Nova Films

Published: 2020

Summary:

A large number of injurious resident-to-resident incidents in long-term care settings are not recognized, reported, nor prevented. Through the graphic and deeply painful experiences of three families whose vulnerable loved ones were either physically or sexually harmed, this powerful 20-minute film encourages care providers to improve care practices that would help prevent such episodes.

As it sheds light on the under-studied and under-recognized phenomenon of injurious and deadly resident-to-resident incidents, the film also emphasizes the need to understand that behavioral expressions labelled as “aggressive” in the context of dementia, typically occur when the “fighting” resident’s own emotional and physical needs are not being met.

Link: Fighting for Dignity: A Film on Injurious and Fatal Resident-to-Resident Incidents in Long-Term Care Homes

Topics: Advocacy, Caregiving, Long-term Care, Physical Abuse

Access: Order (Fee), Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community

Level: Basic, Intermediate

Elder Abuse: Five Case Studies

Source: Terra Nova Films

Published: unknown

Summary:

This video explores the issues of family abuse against an older adult very personally from the point of view of five different victims. Their candor in telling about their situation gives the viewer insight into the ambivalent feeling of older abuse victims as they try to find resolution to their pain. In the context of their struggle we also see the various interventions that can be used to help stop the abuse, including counseling, shelters, supportive services and legal action.

Link: Elder Abuse: Five Case Studies

Topics: Advocacy, Overview/General

Access: Order (Fee), Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community

Level: Basic, Intermediate

Just to Have a Peaceful Life

Source: Terra Nova Films

Published: unknown

Summary:

This video profiles a woman who was married to an abusive husband for 45 years. She had five children who were also routinely abused by the husband. She left her husband three times when the children were small only to return because of financial need. She kept hoping he would mellow as he got older, but finally left him again at age 61 only to soon return again because of health problems. She died at age 63 without ever achieving the peaceful life she longed for.

Link: Just to Have a Peaceful Life

Topics: Advocacy, Domestic Violence in Later Life

Access: Order (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Community

Level: Basic, Intermediate

I’d Rather Be Home

Source: Terra Nova Films

Published: unknown

Summary:

This video follows, over a period of seven years, the case of Norman, an older man repeatedly abused by one of his adult sons. The son lives at home (along with Norman’s wife and other adult son). Since Norman is unwilling to take legal action, the situation seesaws for years with Norman leaving home for short periods of time and then returning, hoping his son will change. Eventually, after a severe beating, Norman ends up in a nursing home, has a mild stroke and is placed under state guardianship.

Link: I’d Rather Be Home

Topics: Caregiving, Cognition/Capacity, Domestic Violence in Later Life, Long-term Care, Physical Abuse

Access: Order (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Community, Social Services

Level: Basic, Intermediate

Will Power

Source: Terra Nova Films

Published: 2018

Summary:

Will Power uses the filmmaker’s personal experiences in saving his ancestral land to provide a powerful framework for action to prepare siblings and their parents for the emotional, financial, and legal challenges that age and death can bring on.  It is usually difficult for families to gather and discuss issues related to elder care, estates, and finances, and Will Power provides an entertaining platform to spark much-needed discussions on these too often avoided topics.  It is not only a “how to” guide, but more importantly, a “why to” guide that offers the tools and information needed to navigate and complete proper legal planning for seniors. Topics include: fiduciary responsibility, trusts vs. wills, power of attorney, health care proxy, living wills, sibling rivalry, and value and heritage of land.

Link: Will Power

Topics: Caregiving, Cognition/Capacity, Legal, Prevention

Access: Order (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Legal/Law Enforcement

Level: Basic, Intermediate

How to Reframe Elder Abuse On Social Media

Source: Elder Abuse Prevention Ontario

Published: 2020

Summary:

Elder Abuse Prevention Ontario (EAPO) and National Center on Elder Abuse (NCEA) invite you to join our
upcoming webinar, How to Reframe Elder Abuse on Social Media.

Over the past few years, the NCEA’s Reframing Elder Abuse Project, an initiative to change the way we talk about
elder abuse with the public continues to grow in momentum. The project aims to demonstrate how we can
restructure our communities to put elder abuse on the public agenda, generate a sense of collective efficacy for the
issue, and boost support for systemic solutions to prevent and address it.

Social media can be the first, and in some ways, the easiest place to begin to reframe how the public thinks about
elder abuse. During this webinar, participants will review best practices in public communications on elder abuse
based on an evidence-based strategy and receive tips and resources in social media application.

Link: How to Reframe Elder Abuse On Social Media

Topics: Advocacy, Prevention

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community

Level: Basic, Intermediate

Elder Abuse and the Opioid Epidemic: A Rural and Urban Perspective

Source: Charles E. Smith Life Communities

Published: 2020

Summary:

In 2017, the U.S. Department of Health and Human Services declared the opioid epidemic a public health emergency. However, even three years later we are still uncovering the effects this epidemic has had on our society, specifically the toll it has taken on older adults. This webinar will explore the connection between the opioid epidemic and elder abuse from both the rural and urban perspective.

Speakers:
• Benjamin (Mike) Kellam, Senior Special Agent, Office of the Inspector General, Medicaid Fraud Control Unit
• Jonathan Rich, Special Agent, Medicaid Fraud Control Unit, DC Office of Inspector General
• Pamela Teaster, PhD, Director of the Virginia Tech Center for Gerontology, Professor of Human Development and Family Science at Virginia Tech

Video

PowerPoint Slides

Full Research

Link: Elder Abuse and the Opioid Epidemic: A Rural and Urban Perspective

Topics: Opioid

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Health Care

Level: Basic, Intermediate

Money Matters: Help for Caregivers Who Handle Other People’s Finances

Source: Lichtenberg Older Adult Nest Egg

Published: 2020

Summary:

Free Online Learning

Learn the warning signs of early cognitive impairment, how to hold difficult discussions, the clues to detecting financial mismanagement and the basics of managing another person’s money.

 

Detecting Early Cognitive Impairment in Older Adults

20 MINUTES

Changes in thinking skills may be an early sign of dementia. Learn to spot the first symptoms and get help.

 

Holding Difficult Conversations

20 MINUTES

Compassionate techniques for good communication even when the subject elicits strong emotion.

 

Detecting Financial Mismanagement

20 MINUTES

How do you know if your loved one is being exploited? Uncover the signs and put protections in place.

 

Managing Someone Else’s Money

20 MINUTES

Many older adults have a diminished capacity to handle finances and need help from a family member or trusted friend. Learn how to do it.

 

View all of our Online Learning Segments

 

Link: Money Matters: Help for Caregivers Who Handle Other People’s Finances

Topics: Caregiving, Financial Abuse, Overview/General, Prevention, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance, Multidisciplinary, Social Services

Level: Basic, Intermediate

An Intersectional and Multi-Disciplinary Look at Elder Mistreatment and the African American Community: Sharing New Resources and Strategies for Impact

Source: National Center on Elder Abuse

Published: 2020

Summary:

This webinar will explore the mistreatment of African American elders in the United States and the relationship between structural racism and ongoing inequities on elders. Presenters will discuss available legal supports, services, and resources to prevent and mitigate elder mistreatment within the African American community.

Speakers:

Donna Benton, PhD
Director of the USC Family Caregiver Support Center
Read more: https://gero.usc.edu/faculty/donna-benton-ph-d/

Juanita Davis, JD
Associate Director of the National Clearinghouse on Abuse in Later Life (NCALL)
Read more: https://s3-us-east-2.amazonaws.com/ncall/wp-content/uploads/2019/02/18112411/Bio_JD_2019.pdf

Katie Block, MSW, MPH
Project Coordinator of the National Clearinghouse on Abuse in Later Life (NCALL)
Read more: https://s3-us-east-2.amazonaws.com/ncall/wp-content/uploads/2019/02/18112309/Bio_KB_2019.pdf

Vivianne Mbaku, JD
Senior staff attorney of Justice in Aging
Read more: https://justiceinaging.org/about-us/current-staff/

Video

PowerPoint Slide

Link: An Intersectional and Multi-Disciplinary Look at Elder Mistreatment and the African American Community: Sharing New Resources and Strategies for Impact

Topics: Advocacy, Legal, Multidisciplinary

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community, Legal/Law Enforcement, Multidisciplinary

Level: Advanced, Intermediate

Understanding Intimate Partner Violence in Later Life

Source: ElderSAFE Center

Published: 2020

Summary:

In honor of National Domestic Violence Awareness Month, the ElderSAFE Center is exploring intimate partner violence in later life. Experts will discuss how intimate partner violence intersects with elder abuse, including the unique experiences and barriers faced by older survivors. Attendees will learn how to support older survivors, available resources, and how to effectively advocate within systems. This webinar is designed for professionals serving older adults, domestic / sexual violence advocates, Villages, and community members.

Speakers:

Bridgette Stumpf, Executive Director of Network for Victim Recovery of DC (NVRDC)

Zaneta Green, Community Housing Programs Advocate at the District Alliance for Safe Housing (DASH)

Video Recording 

Link: Understanding Intimate Partner Violence in Later Life

Topics: Domestic Violence in Later Life, Overview/General, Prevention

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Social Services

Level: Basic, Intermediate

Abuse Prevention and Intervention in Long-Term Care

Source: Ombudsman Services

Published: 2020

Summary:

Lori Smetanka is the Executive Director of the National Consumer Voice for Quality Long-Term Care, the leading national nonprofit advocacy organization representing consumers receiving long-term care and services in nursing homes, assisted living facilities, and home and community based settings.  As Executive Director, Lori oversees and contributes to the organization’s policy, advocacy, and program activities; leads the organization’s fundraising efforts; establishes strategic partnerships with organizations and federal agencies working on issues related to the provision of long-term services and supports; and establishes the strategic direction of the organization.

From 2004 – 2016 she served as the Director of the National Long-Term Care Ombudsman Resource Center, providing technical assistance, training, and support to the 53 State and more than 570 local long-term care ombudsman programs across the country.  Prior to that role, Lori served as Law and Policy Specialist at the Consumer Voice, where she provided policy analysis, consultation, education, technical assistance, and training on long-term care issues.   She received a B.A. from Indiana University of Pennsylvania, and a J.D. from the University of Dayton School of Law.

Joe Rodrigues has been the California State Long-Term Care Ombudsman since August 2002.  As the independent State Long-Term Care Ombudsman, appointed by the Governor, Mr. Rodrigues oversees 35 local Ombudsman programs, with approximately 725 certified Ombudsman representatives who have a regular presence in approximately 1,230 skilled nursing facilities and 7,300 residential care facilities for the elderly. Ombudsman representatives work to resolve individual problems of residents and address systemic issues as well.

Prior to his appointment as State Long-Term Care Ombudsman, Mr. Rodrigues was the Assistant Director of the Alameda County Area Agency on Aging where he was responsible for needs assessments, planning, and the delivery of Older Americans Act and Older Californians Act home and community-based services to keep older persons independent and in their own homes.

Before working for the County of Alameda, Rodrigues was the Executive Director of St. Peter’s Community Adult Day Care Center, the first licensed Adult Day Support Center in the county.  Adult Day Programs help older persons and persons with disabilities with the activities of daily living while providing respite to family caregivers.

After serving two consecutive terms, Rodrigues is a Past President of the National Association of State Long-Term Care Ombudsman Programs where he led the Association’s work with Congress to reauthorize and modernize the Ombudsman provisions of the Older Americans Act.  Rodrigues has been on the faculty of Holy Family College in Fremont, the California State University, Hayward, and for 11 years, the California State University, Sacramento where he taught several courses in the Gerontology Department.  He is a member of the American Society on Aging and Sigma Phi Omega, the national academic honor and professional society in gerontology.  Rodrigues chaired the Leadership Council of the National Consumer Voice for Quality Long-Term Care and is the past Vice President of the California Council on Gerontology and Geriatrics.

Rodrigues earned a Bachelor of Arts degree in Philosophy from St. Patrick’s College in Mountain View, California and a Master of Divinity degree from their graduate school in Menlo Park, California.  He also holds a Lifetime Instructor Credential from the California Community College system.

Video

Slides 

Link: Abuse Prevention and Intervention in Long-Term Care

Topics: Long-term Care, Overview/General, Prevention

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Social Services

Level: Basic, Intermediate

National Trends in Adult Protective Services During COVID-19 and Advocating for Elder Justice in the COVID-19 Era

Source: Ombudsman Services

Published: 2020

Summary:

Lori Delagrammatikas, Executive Director at National Adult Protective Services Association

Ms. Delagrammatikas, MSW is the Executive Director of the National Adult Protective Services Association (NAPSA). Representing members from across the nations, Lori works to enhance APS practice nationally, and strengthen and expand services to older adults and adults with disabilities. She also provides technical assistance and education to Adult Protective Services workers and their stakeholders around the country. Ms. Delagrammatikas is the former governor appointed Adult Protective Services (APS) Liaison to the counties from the California Department of Social Services. In that position, she coordinated APS services for the entire state of California.

Lori has extensive experience providing training to APS, having worked for 8 years as the program manager of the M.A.S.T.E.R. program at the Academy for Professional Excellence, San Diego State University where she spearheaded the development of the NAPSA’s 23 core competency training modules APS that are currently being used, in whole or in part, by APS programs throughout the nation.

Lisa Nerenberg, MSW MPH has been a leader in the field of elder abuse prevention for over 35 years. She is Executive Director of the California Elder Justice Coalition, which was formed in 2012 to provide a voice from the field to state policy makers, and an instructor at City College of San Francisco, where she teaches classes in gerontology, elder abuse, and ageism. She was the founding director of the San Francisco Consortium for Elder Abuse Prevention, which piloted the nation’s first elder abuse multidisciplinary team and other widely-replicated services. She has presented at hundreds of professional forums, testified before Congressional committees, served on governmental advisory boards, and written extensively about elder abuse, undue influence, elder justice, public health approaches to combating elder abuse and health disparities, and related topics. Her newly released Elder Justice, Ageism and Elder Abuse (Springer, 2019) offers a framework for promoting individual rights and social justice in aging policy and programs. Her earlier Elder Abuse Prevention: Emerging Trends and Promising Strategies (Springer, 2008) describes what the public, government, agencies, and advocates can do to prevent abuse, treat its effects, and ensure justice.

Video

Slides

Link: National Trends in Adult Protective Services During COVID-19 and Advocating for Elder Justice in the COVID-19 Era

Topics: Advocacy, COVID-19, Overview/General, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Social Services

Level: Basic

Preventing Eviction in the Age of COVID-19

Source: Ombudsman Services

Published: 2020

Summary:

Oliver Ehlinger is the Managing Attorney of the Solano County office of Legal Services of Northern California (LSNC).  LSNC provides free civil legal advice and representation for low-income, disabled, and senior residents of Northern California.  Oliver has served over 3000 individuals in his legal services career and has represented clients in state, federal, and administrative courts.  He is a graduate of UC Davis School of Law and a North Carolina native.

Video

Slides 

Link: Preventing Eviction in the Age of COVID-19

Topics: COVID-19, Housing, Prevention

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Legal/Law Enforcement

Level: Basic, Intermediate

Collaboration and the Future of Elder Justice

Source: Ombudsman Services

Published: 2020

Summary:

Newly retired Deputy District Attorney Paul Greenwood was a lawyer in England for 13 years. After relocating to San Diego in 1991 he passed the California Bar and joined the DA’s office in 1993. For twenty two years Paul headed up the Elder Abuse Prosecution Unit at the San Diego DA’s Office. In 1999 California Lawyer magazine named Paul as one of their top 20 lawyers of the year in recognition of his pioneering efforts to pursue justice on behalf of senior citizens.

He has prosecuted over 750 felony cases of both physical, sexual, emotional and financial elder abuse. He has also prosecuted ten murder cases, including one death penalty case.

In March 2018 Paul retired from the San Diego DA’s office to concentrate on sharing lessons learned from his elder abuse prosecutions with a wider audience. In October 2018 he was given a lifetime achievement award by his former office.

Paul now spends much of his post retirement time consulting on elder abuse cases and providing trainings to law enforcement and Adult Protective Services agencies across the country and internationally. He is also involved as the criminal justice board member of National Adult Protective Services Association.

Video

Slides

Link: Collaboration and the Future of Elder Justice

Topics: Advocacy, Multidisciplinary, Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Legal/Law Enforcement, Multidisciplinary

Level: Basic, Intermediate

Engaging Challenging Clients and Crisis Communication

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

This webinar will address engaging clients within the context of a therapeutic relationship, how to engage challenging clients, crisis management, and present the LEAP (Listen, Empathize, Agree, Partner) approach to engagement. Join California Licensed Clinical Social Worker Heather Sylvester of the Riverside University Health System in learning promising practices for approaching challenging clients via instruction and case scenarios. NOTE: A video originally shown during this webinar has been omitted from the recording due to copyright issues. That video is located here.
Handouts: Slides

Link: Engaging Challenging Clients and Crisis Communication

Topics: Multidisciplinary, Overview/General, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Basic, Intermediate

APS Education and Training Toolkit

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

A compendium of APS educational materials, videos, and other resources are essential to help APS administrators and supervisors stay abreast of offerings, supplement trainings made available by their state programs, and to promote continuous learning opportunities for APS staff.  The Voluntary Consensus Guidelines for State APS Systems recommends that “APS direct service personnel and supervisors be qualified by training and experience to deliver adult protective services.”

This toolkit is a resource for both administrators and front-line staff. The toolkit includes the following current trainings, webinars, videos, research, briefs, and other written materials for APS staff. The range of topics include investigation skills, communications with clients, client services, information on specific demographic groups, maltreatment types, important first-hand victim stories, and much more. State APS administrators will be interested in the following:  policies and procedures template for training; up-to-date resources lists; and training materials for administrators.

Link: APS Education and Training Toolkit

Topics: Overview/General, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Social Services

Level: Basic, Intermediate

Self Care for APS Workers

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

This training focuses on the importance of self-care within the APS workforce amidst the everyday stressors as well as the new stressors being faced during the COVID-19 pandemic. Strategies for promoting self-care including mindfulness and meditation will be discussed as well as techniques to become more stress resistant.
Handouts: Slides

Video: Video 

Link: Self Care for APS Workers

Topics: Caregiving, Multidisciplinary, Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Social Services

Level: Basic, Intermediate

Community-Based Strategies for Suicide Prevention Among Older Adults

Source: National Council on Agina

Published: 2020

Summary:

Listen to a discussion of community-based strategies to support older adults in managing mental health, in recognition of Suicide Prevention Awareness Month. This webinar discusses the prevalence of suicide among older adults as well as the unique risk factors present for an aging population both before and during the COVID-19 pandemic. Speakers highlight two community-based interventions, including one focused on training meal delivery providers in Applied Suicide Intervention Skills Training (ASIST) and another on implementing the evidence-based Program to Encourage Active, Rewarding Lives (PEARLS) in collaboration with clinical partners.

Download the PowerPoint slides below, or watch the webinar recording.

Additional Resources:

Link: Community-Based Strategies for Suicide Prevention Among Older Adults

Topics: Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Social Services

Level: Basic, Intermediate

The Neuroscience Behind Financial Scams

Source: United States Department of Justice

Published: 2020

Summary:

Join us for the webinar, The Neuroscience behind Financial Scams. Older Americans lose billions annually to financial scams and experience of range of harms resulting from their victimization. At times our response is incredulous and at times sympathetic. What is nearly universal is a lack of understanding of why older adults fall victim to these scams. Using brain science and psychological principles, Erik Lande, a neuropsychologist, will guide attendees through an explanation of the mechanisms that facilitate vulnerability to financial scams. Debbie Deem, a former FBI victim specialist who worked frequently with scam victims, will discuss the challenges victims and law enforcement experience, as well as strategies and resources that can assist victims and their families.

Speakers:

  • Erik Lande, Insight Neuropsychology, and Consultant, Ventura Adult Protective Services
  • Debbie Deem, Financial Abuse Specialist Team (FAST) Coordinator Ventura County, and retired FBI victim specialist

Link: The Neuroscience Behind Financial Scams

Topics: Financial Abuse, Overview/General, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Finance, Multidisciplinary

Level: Basic, Intermediate

Elder Abuse in 2020

Source: American Society on Aging

Published: 2020

Summary:

Representatives of NCEA will describe a curated collection of tools and resources that have been developed so that professionals, advocates and members of the public can be equipped with the most current tools and knowledge to prevent elder mistreatment. Learn about our partnerships with national resource centers, federal agencies and private funders. Together we can explore the how field priorities have influenced the work of the NCEA and collaborators.

Presenters:

Eden Ruiz-Lopez, MPA, Assistant Deputy Director, National Center on Elder Abuse ;

Julie Schoen, JD, Deputy Director, National Center on elder Abuse 

Slides

Link: Elder Abuse in 2020

Topics: Overview/General

Access: Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Community, Multidisciplinary

Level: Basic, Intermediate

In the Wake of the COVID-19 Pandemic: Why Elder Abuse Matters sponsored by NCEA

Source: National Center on Elder Abuse

Published: 2020

Summary:

The COVID-19 pandemic is causing much concern in the elder justice field. Between the restrictions being imposed on all of us to remain physically distant from our loved ones and vital community supports and the undetermined impact being felt by public support systems, we anticipate an upswing in cases and types of elder abuse going forward. Furthermore, we are likely to have to face this upswing in a landscape that will be significantly different than before the pandemic. Although unknown, there are expected changes to social service and legal systems, access to advocates and officials, financial sector protocols and more. To meet this challenge, we will need to adjust our approach on how we address root causes and solutions through our training and educational efforts. We will also need to stress communication amongst our top advocates and partners. Please join us for a dynamic conversation where we will cover the most pressing issues of elder abuse in the time of an unprecedented worldwide pandemic response.

Presenter:

  • Paul Greenwood, Esq., Retired Deputy District Attorney
  • Eden Ruiz-Lopez, MPA, Assistant Deputy Director, National Center on Elder Abuse at the Keck School of Medicine of USC
  • Julie Schoen, JD, Deputy Director, National Center on Elder Abuse at the Keck School of Medicine of USC

CEs application for this event will be available until October 4, 2020

A PDF copy of the PowerPoint slides for this presentation will be available to download during the event.

Link: In the Wake of the COVID-19 Pandemic: Why Elder Abuse Matters sponsored by NCEA

Topics: COVID-19, Multidisciplinary, Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Multidisciplinary

Level: Basic, Intermediate

Dementia 101: What Every APS Worker Needs to Know about Dementia/Neurocognitive Disorders

Source: Adult Protective Services Technical Assistance Resource Center

Published: 2020

Summary:

Dr. Irving Hellman reviews developments in the clinical and neuro psychological effects of dementia applicable to your work for adult protective services (APS). This training will review the more common challenges facing your older adult clients suffering from dementia, their family members, and ourselves. Topics will include: the challenges of and risks to the normal aging process; the specific challenges of dementia; differentiating the most common types of dementia; reversible conditions that are often misconstrued as dementia; and several common screens for dementia and mental capacity.
Handouts:

Slides | Handout 1 | Handout 2

Video

Link: Dementia 101: What Every APS Worker Needs to Know about Dementia/Neurocognitive Disorders

Topics: Cognition/Capacity

Access: Web-based

Intended Use: Self-directed Learning

Audience: Social Services

Level: Basic, Intermediate

Trauma Informed Care Approach to Elder Abuse

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

This training covers the impact of physical, psychological, and emotional trauma on survivors of elder abuse, and educates providers about how they can help victims rebuild a sense of control and empowerment using recognized Trauma-Informed Care (TIC) principles. Handouts: Handout 1 | Handout 2 | Handout 3 | Handout 4 | Handout 5

Video 

Link: Trauma Informed Care Approach to Elder Abuse

Topics: Multidisciplinary, Overview/General, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Health Care, Multidisciplinary, Social Services

Level: Basic, Intermediate

How to Successfully Manage an APS Program with a Remote Workforce

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

COVID-19 has forced many – but not all – APS programs to implement on the fly remote work. But this is not true for all APS programs; a few have used remote workers for years. In this webcast, programs implementing remote work on the fly learned from APS programs that have been using remote workers for years. Topics included overcoming obstacles such as program culture, identifying and accessing critical supports, taking advantage of potential positive consequences while avoiding the negative ones, as well as the all-important question of how to maintain high performance by staff. APS TARC staff facilitated a roundtable discussion with APS administrators with years of experience managing programs with remote workers.  Panelists included: Akiles Ceron (San Francisco APS), Michael Hagenlock (Montana APS) and Kezeli Wold (Texas APS).

Handout:

Slides

Video 

Link: How to Successfully Manage an APS Program with a Remote Workforce

Topics: COVID-19, Multidisciplinary, Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Social Services

Level: Basic, Intermediate

Elder Abuse: Mandatory and Permissive Reporting for Lawyers

Source: National Center on Law and Elder Abuse

Published: 2019

Summary:

When working with older adults, lawyers may be faced with legal and ethical decisions about when and how to report suspected elder abuse. In making these decisions, lawyers must balance the ethical need to honor their client’s autonomy, with potential legal requirements to intervene. An understanding of mandatory and permissive reporting laws is essential for lawyers working in this field.

This webcast will introduce lawyers to the concept of mandatory and permissive reporting, and provide an overview of the analysis a lawyer should take when determining how to proceed in circumstances of suspected abuse. Participants will learn how to:

• Analyze reporting obligations
• Determine who is a mandatory reporter in their state
• Inform clients about mandatory reporting requirements
• Weigh the benefits and burdens of reporting

Recording 

Power Point 

Chapter Summary 

Link: Elder Abuse: Mandatory and Permissive Reporting for Lawyers

Topics: Overview/General, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement

Level: Advanced

When the Guardian is the Abuser

Source: National Center on Law and Elder Abuse

Published: 2019

Summary:

Courts name guardians to protect adults from abuse, neglect, or exploitation; however, in some circumstances, guardians are perpetrators of such actions. Guardians wield immense power over adults in their care. More information is needed on the extent and consequences of abuse by guardians. However, recent media reports, as well as reports by the Senate Special Committee on Aging and the Government Accountability Office (GAO), and Background Briefs by the National Center for State Courts, highlight egregious cases in which guardians have taken advantage of their positions. What can an advocate do when a guardian becomes an abuser?

In this webcast, we will cover the following on abuse, neglect, and/or exploitation by family or nonprofessional and professional guardians:
• Case examples
• Detection
• Reporting
• Court response and intervention
• Finding systemic solutions

Presenters:
• Dari Pogach, Staff Attorney, American Bar Association Commission on Law and Aging
• Erica Wood, Assistant Director, American Bar Association Commission on Law and Aging
• Jim Berchtold, Attorney, Consumer Rights Project, Legal Aid Center of Southern Nevada

Recording 

Power Point 

Chapter Summary 

Link: When the Guardian is the Abuser

Topics: Caregiving, Legal, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Basic, Intermediate

Protecting Older Adults Against Abusive Telemarketing Scams

Source: National Center on Law and Elder Abuse

Published: 2019

Summary:

The Telephone Consumer Protection Act (TCPA) is a federal law that helps consumers challenge abusive solicitation methods. This webinar will provide a full introduction to this underutilized federal law and highlight methods advocates can use to challenge abusive debt collection and telemarketing scams aimed at older adults. Experienced litigators will provide an overview of the TCPA, how to bring cases under the statute, and provide practice tips. This is an advanced webinar aimed at advocates representing older adults on a variety of consumer law issues.

Presenters:
• Margot Saunders, National Consumer Law Center
• Amanda J. Allen, The Consumer Protection Firm
• Justin T. Holcombe, Partner, Skaar & Feagle LLP

Recording

Power Point 

Chapter Summary 

Tip Sheet 

Link: Protecting Older Adults Against Abusive Telemarketing Scams

Topics: Advocacy, Financial Abuse, Overview/General, Prevention

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Community, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Considerations for Elder Abuse Victims during the COVID-19 Pandemic

Source: National Organization for Victim Assistance

Published: 2020

Summary:

National Organization for Victim Assistance is joined by Julie Schoen and Eden Ruiz-Lopez of National Center on Elder Abuse will co-facilitate a brown bag discussion on questions, considerations, and best practices to support victim assistance professionals.
Resource Page:

Link: Considerations for Elder Abuse Victims during the COVID-19 Pandemic

Topics: COVID-19, Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Multidisciplinary, Social Services

Level: Intermediate

Increasing Access to Healing Services and Just Outcomes for Older African American Crime Survivors: A Toolkit for Enhancing Critical Knowledge and Informing Action within the Crime Victim Assistance Field

Source: National Clearinghouse on Abuse in Later Life (NCALL) & Vera Institute of Justice

Published: 2020

Summary:

Older African Americans experience crime and violence at the intersections of race, age, class, and other identities. Systemic and institutional challenges create barriers for older African American survivors seeking services and supports to heal from harm. This toolkit offers victim services providers and criminal justice systems stakeholders information and practical strategies to enhance their capacity to identify, reach, and serve older African American victims.

The toolkit includes a guide with five content modules. Within each module are video clips, including: an expert panel discussing the specific challenges faced by older African American victims, and/or, older survivors sharing their stories of victimization and the unique dynamics at play in their journey toward healing and recovery. Each module also contains a set of reflection questions designed to help readers synthesize the key points and explore how the strategies offered can be applied in their work. This toolkit also includes a workbook with the reflection questions for users to reflect on the topics explored in the modules.

Downloadable Resources

Online Resources

Video Series

Increasing Access for Older African-American Crime Survivors

Link: Increasing Access to Healing Services and Just Outcomes for Older African American Crime Survivors: A Toolkit for Enhancing Critical Knowledge and Informing Action within the Crime Victim Assistance Field

Topics: Financial Abuse, Legal, Multidisciplinary, Reporting, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Upholding Justice for Older Americans on this World Elder Abuse Awareness Day: A National Conversation

Source: National Center on Elder Abuse

Published: 2020

Summary:

On this World Elder Abuse Awareness Day (WEAAD), June 15, 2020, we are truly finding that elder abuse is a global issue with global solutions. Partners throughout the Federal government are coming together to share their innovations. Join us for a national conversation about prominent elder justice issues, trends and resources available to promote awareness provide support and offer solutions in upholding justice for Older Americans. “Registration is limited but event will be recorded and archived for later viewing”

Speakers include:

Julie Schoen serves as the Deputy Director of the National Center on Elder Abuse, NCEA, a $6 million federally-funded initiative which focuses on information regarding policy, research, training, and resources related to the neglect and exploitation of older adults for policymakers, professionals, and the public. Julie has the ability to build and manage effective organizational relationships collaboratively and forge pragmatic solutions on readily changing and complex aging issues. Her experience working with diverse communities and across generations combined with her ability to work on multiple levels with a wide variety of constituencies is her passion and strength.

Eden Ruiz-Lopez, MPA is the Assistant Deputy Director at the National Center on Elder Abuse (NCEA). She provides leadership and direction for day-to-day project operations and administrative activities. She contributes to the planning, design, development and implementation of the project’s objectives, procedures, budgets, processes and standards. She also coordinates with federal, state and local agencies and ensures grant compliance.

Edwin L. Walker serves as the chief career official for the federal agency responsible for advocating on behalf of older Americans.

In this capacity, he guides and promotes the development of home and community-based long-term care programs, policies, and services designed to afford older people and their caregivers the ability to age with dignity and independence and to have a broad array of options available for an enhanced quality of life. This includes the promotion and implementation of evidence-based prevention interventions proven effective in avoiding or delaying the onset of chronic disease and illness.

Prior to joining the Administration on Aging, Mr. Walker served as the Director of the Missouri Division of Aging, responsible for administering a comprehensive set of human service programs for older persons and adults with disabilities.

He received a Juris Doctor degree in law from the University of Missouri-Columbia School of Law and a Bachelor of Arts degree in Mass Media Arts from Hampton University.

Jennifer Goldberg is Justice in Aging’s Deputy Director, based in the Washington D.C. office. As Deputy Director, Jennifer provides leadership for the National Center on Law and Elder Rights, and she is responsible for project planning, implementation and evaluation across Justice in Aging’s programs. She is a nationally recognized expert on the needs of low-income older adults and has a deep knowledge of the critical role legal services programs play in meeting those needs. Jennifer has experience advocating for seniors on Medicaid, Medicare, long-term services and supports, elder justice, income security, housing, and consumer issues. Jennifer has been with Justice in Aging since 2015, and previously directed the Justice in Aging Health Team.

Jennifer’s teaching experience includes serving as adjunct professor of law at Georgetown University Law Center. Prior to joining Justice in Aging, she spent fourteen years in legal services, most recently as the Director of Advocacy for Elder Law and Health Care at Maryland Legal Aid. She served as a member of the Board of Trustees for the Maryland Health Benefit Exchange from 2011 – 2015. Jennifer received a JD from Harvard Law School; and a LL.M. in advocacy from Georgetown University Law Center. She is a graduate of Harvard and Radcliffe Colleges.

Susan C. Lynch, JD, DrPH, is Senior Counsel for Elder Justice at the United States Department of Justice where, over the past two decades, she has led civil healthcare fraud prosecutions against long-term care providers for failing to adequately care for their residents and for engaging in financial exploitation of our nation’s vulnerable elderly. Dr. Lynch is the National Lead for the Department’s Elder Justice Task Forces nationwide, and is the Department’s subject matter expert on nursing home and home health agency fraud. Dr. Lynch has also served as an Adjunct Professor of Law at the George Washington University Law School for the past 19 years and has taught healthcare policy courses and legal research and writing for international students. Dr. Lynch received her B.A. from Dartmouth College, her J.D. from the Indiana University Maurer School of Law where she served as Editor-in-Chief of the Indiana Journal of Global Legal Studies, and her L.L.M. (Masters of Law in Advocacy) with Distinction from the Georgetown University Law Center. Dr. Lynch received her DrPH in Health Leadership and Management from the Johns Hopkins Bloomberg School of Public Health, where she was inducted into the Delta Omega Public Health Honor Society. Dr. Lynch volunteers her time on weekends as an EMT at her local firehouse in Maryland.

Jenefer Duane joined the Consumer Financial Protection Bureau in December of 2011 where she serves as the Senior Program Analyst in the Office of Financial Protection for Older Americans. Ms. Duane leads the award-winning Money Smart for Older Adults and the Elder Fraud Prevention and Response Network programs. She was on the team that developed the SAR Report: Issues and Trends and supports the Office’s work to develop resources for financial institutions. Prior to joining the CFPB, Ms. Duane founder the non-profit Elder Financial Protection Network (EFPN) in California and served as its CEO for 10 years.

Suzanne McGovern is a Senior Advisor in the Office of Investor Education and Advocacy at the Securities and Exchange Commission. She has been with the agency for 15 years, most recently as an Assistant Director of the Broker-Dealer Exam Program in the Office of Compliance, Inspections and Examinations, responsible for examining broker dealers, investment advisers and creating an exam program for Municipal Advisors. She is also responsible for initiatives to protect Senior Investors, focus on Anti-money laundering issues and the ETF market. Suzanne came to the Commission with years of experience in the securities industry that includes sales, operations, trading and management. She has held several securities licenses including the Series 3, Series 7, Series 8, Series 63 and Series 65. Suzanne graduated from Denison University with a B.A. in Economics and has been the recipient of several awards at the SEC, including the Law and Policy Award, Excellence in Leadership and two Chairman’s Award for Excellence.

Lydia E. Chévere has served as Public Affairs Specialist in Baltimore, MD since July 2004. As a Public Affairs Specialist, she is responsible for carrying out public information projects to improve the public’s understanding of the various Social Security Programs. She represents Social Security Administration in local events organized by local, regional and national organizations benefiting individuals at conferences, workshops, seminars and meetings.

Lydia began her career with the Social Security Administration as a Claims Representative in 1999. She has held several positions and received numerous awards and citations.

Lydia has a BS degree in Agricultural Science from the University of Puerto Rico.

Video Link

PowerPoint Slides

 

Link: Upholding Justice for Older Americans on this World Elder Abuse Awareness Day: A National Conversation

Topics: COVID-19, Financial Abuse, Legal, Overview/General, Prevention, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Finding the Right Fit: Decision-Making Supports and Guardianship

Source: National Center for State Courts

Published: 2020

Summary:

The National Center for State Courts, with the assistance of the American Bar Association Commission on Law and Aging, have created Finding the Right Fit: Decision-Making Supports and Guardianship, a training designed to assist individuals in exploring ways to help someone who may need assistance in making decisions with informal supports, legal options, and/or adult guardianship.

Finding the Right Fit provides a broad overview of decision-making supports and guardianship that is not specific to state laws or rules. The goal of the training is to provide information and guidance on finding the right kind of supports for someone’s needs, including:

  • Supporting someone in making their own choices about health, money, and lifestyle.
  • Discovering ways to exercise independence.
  • Deciding whether to become a guardian or conservator, and how to support a person’s self-determination and decision-making as a guardian or conservator.
  • Preventing and addressing the risk of abuse, neglect and exploitation that is present with any of the above options.

NOTE: Consult the FAQ page for helpful instructions prior to starting this training.

Estimated time for course completion: approx. 2 hours

This course does not issue a certificate of completion and is for informational purposes only.

Please be aware that this training is not a substitute for legal advice from a licensed attorney. Content is provided solely for informational purposes. The points of view do not necessarily represent the official position or policies of the National Center for State Courts or the American Bar Association Commission on Law and Aging.

The copyrights, if any, to the content are held by the respective copyright owners of such content. These documents should not be construed as giving permission to distribute or otherwise reproduce the content other than as properly authorized by the owner. Licensed material is being used for illustrative purposes only. Any person depicted in the licensed material is a model.

This training was produced by the National Center for State Courts with the assistance of the American Bar Association Commission on Law and Aging and supported by a contract awarded by Elder Justice Initiative, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this training are those of the contributors and do not necessarily represent the official position or policies of the U.S. Department of Justice.

 

Download a PDF of the slides from this training (23MB)

Link: Finding the Right Fit: Decision-Making Supports and Guardianship

Topics: Advocacy, Caregiving, Legal

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Reframing Aging Webinar Recording: Reframing the Response to COVID-19 – Applying Reframed Language to Counteract Ageism

Source: Gerontological Society of America

Published: 2020

Summary:

The Gerontological Society of America (GSA) held a Reframing Aging webinar, “Reframing the Response to COVID-19: Applying Reframed Language to Counteract Ageism.”

Many of us are concerned by the ageism exposed by the COVID-19 pandemic. The webinar offered ways that we can respond using empirically-supported narratives developed by the FrameWorks Institute for the Reframing Aging initiative and other projects to frame the public discourse on social and scientific issues. Presenters included:

  • Patricia M. D’Antonio, BSPharm, MS, MBA, BCGP, Vice President, Professional Affairs, GSA, and Project Director, Reframing Aging Initiative
  • Moira O’Neil, PhD, Vice President for Research Interpretation, FrameWorks Institute

Webinar Recording 

Slides 

Link: Reframing Aging Webinar Recording: Reframing the Response to COVID-19 – Applying Reframed Language to Counteract Ageism

Topics: Advocacy, COVID-19, Multidisciplinary

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Health Care, Multidisciplinary

Level: Advanced, Basic

Trauma-Informed Care

Source: The National Long-Term Care Ombudsman Resource Center

Published: 2019

Summary:

Ensuring that residents who are trauma survivors receive culturally competent, trauma-informed care is one of several new federal requirements which will go into effect when Phase 3 of the revised federal nursing home regulations are implemented November 28, 2019. Attendees learned about trauma-informed care, the new federal requirement, how trauma-informed care relates to resident-centered care, and what this means for Ombudsman program advocacy and communication. Presenters included Nancy Kusmaul, Assistant Professor at the University of Maryland Baltimore County, and Patricia Hunter, Washington State LTC Ombudsman.

Slides

Link: Trauma-Informed Care

Topics: Long-term Care, Multidisciplinary, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Health Care, Multidisciplinary

Level: Advanced, Basic

Reverse Mortgage Update: Options for Borrowers & Surviving Non-Borrowing Spouses Facing Foreclosure & Other Challenges

Source: National Center on Law and Elder Abuse

Published: 2020

Summary:

Reverse mortgages provide older homeowners with the resources to “age in place” and pay for essential living expenses. Yet, an increasing number of borrowers with federally-insured Home Equity Conversion Mortgages (HECMs) and their surviving spouses are facing foreclosure or other disruption. The U.S. Department of Housing and Urban Development (HUD) significantly revised its program guidelines recently to allow surviving non-borrowing spouses to remain at home after the borrower on a reverse mortgage dies. This program will discuss these changes and loss mitigation options for borrowers facing foreclosure due to property charge default and will provide other updates on the HECM program.This Legal Basics training is for advocates familiar with HECM reverse mortgages. The program will focus on updating and highlighting recent developments.

Video Recording

Slides 

Presenters:

• Sarah Bolling Mancini, National Consumer Law Center

• Odette Williamson, National Consumer Law Center

Link: Reverse Mortgage Update: Options for Borrowers & Surviving Non-Borrowing Spouses Facing Foreclosure & Other Challenges

Topics: Financial Abuse, Housing, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Finance, Legal/Law Enforcement

Level: Advanced, Basic

Legal Basics of Subsidized Housing Rents: Income, Formula-Based and Tax Credit Properties

Source: National Center on Law and Elder Abuse

Published: 2020

Summary:

A variety of rules govern the setting and adjustment of rents in different federally assisted rental housing programs. For most tenants in these programs, a tenant’s share of the rent is based on the tenant’s income, usually at 30% of adjusted household income. For some tenants, however, the rent may be unrelated to tenant income. This is true for: 1) tenants in privately owned, federally supported housing, without deep rental subsidies or with formula rents; 2) for certain public housing tenants who pay a “flat rent” based on reasonable market value or who are subject to minimum rents set by statute; and 3) tenants in Low Income Housing Tax Credit (LIHTC) properties where rents are set based on a percentage of the local area median income.This webinar will provide an overview of the rules governing tenant rent contributions in the major federal programs, including public housing, project-based rental assistance programs, the Housing Choice Voucher program, and LIHTC. The webinar will also review how a tenant’s rent contribution is established and adjusted in different programs, with a particular focus on the rules governing income determinations.

Presenter:Lisa Sitkin, Senior Staff Attorney, National Housing Law Project

Video Recording 

Slides 

Link: Legal Basics of Subsidized Housing Rents: Income, Formula-Based and Tax Credit Properties

Topics: Housing

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Finance

Level: Advanced, Basic

Tending to Elder Abuse Multidisciplinary Teams

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

Creating and sustaining an elder abuse multidisciplinary team (MDT) is a complex task. This webinar explores ways to sustain your work in our current climate and beyond. Talitha Guinn-Shaver, a Multidisciplinary Team Technical Advisor with the US Department of Justice’s Elder Justice Initiative, looks at what we know about successful MDTs from research and practice and discusses ways to overcome common challenges.

Video

Slides 

Link: Tending to Elder Abuse Multidisciplinary Teams

Topics: Multidisciplinary

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary

Level: Advanced, Basic

Why Reframe? Understanding the significance and tools of Reframing Aging and Reframing Elder Abuse

Source: National Center on Elder Abuse (NCEA) and The Gerontological Society of America (GSA)

Published: 2020

Summary:

This is a webinar recording from our 4.30.2020 “Why Reframe? Understanding the significance of Reframing Aging and Reframing Elder Abuse” Webinar. The session goes over Reframing Aging, a long-term social change endeavor designed to improve the public’s understanding of what aging means and the many ways that older people contribute to our society. It also review’s it’s sister project, Reframing Elder Abuse, which aims to demonstrate how we can restructure our communities to put elder abuse on the public agenda, generate a sense of collective responsibility, and boost support for systemic solutions to prevent and address it. This webinar aimed to build awareness of both projects, discuss where they overlap and how we can all learn about the impact of ageism on society. You can access the slides from this presentation here: https://bit.ly/3aPFAC7

Link: Why Reframe? Understanding the significance and tools of Reframing Aging and Reframing Elder Abuse

Topics: Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Intermediate

APS TARC Webinar: Personal Safety on the Job

Source: Personal Safety on the Jon

Published: 2019

Summary:

The webinar will provide strategies for staff to reduce risk when they encounter challenging or potentially threatening situations that involve upset, emotionally charged, or angry clients or others they may have contact with. Some of the topics covered are reading clients’ behavior, de-escalation of the three most common emotional states staff come into contact with, and the value of building rapport and how it enhances safety.

Handouts: Slides| Handout 1Handout 2 | Handout 3Handout 4

Speaker: Dan Elliot, Cooperative Communication Specialist, www.cooperativecommunication.net

Link: APS TARC Webinar: Personal Safety on the Job

Topics: Prevention, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

APS Supervisor as Trainer

Source: APS Technical Assistance Resource Center

Published: 2019

Summary:

This webinar is designed for APS supervisors who train new workers. The webinar offers foundational information of adult learning and offers strategies and tips to maximize training time and efforts. It provides tools for evaluating performance and offering effective feedback to workers.

SlidesHandout 

Speaker:

Carol T. Kubota, LCSW

Link: APS Supervisor as Trainer

Topics: Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Social Services

Level: Advanced, Basic

APS TARC Promising Practice Spotlight Series: Massachusetts

Source: APS Technical Assistance Resource Center

Published: 2019

Summary:

This webinar highlighted promising practices from the Massachusetts Disabled Persons Protection Commission (DPPC), which received an APS Enhancement Grant from the US Department of Health & Human Services, Administration for Community Living in 2015. DPPC utilized a multidisciplinary approach—focusing on access to rape crisis centers—to expand access to trauma and victim services for adults with intellectual or developmental disabilities who are victims of sexual assault. Staff from DPPC discuss the project and provide information on challenges, successes, and sustainability.

Slides| Handout

Speakers:Mariah Freark, Assistant General Counsel, MA Disabled Persons Protection Commission

Jaime Suvak, Sexual Assault Response Unit Manager, MA Disabled Persons Protection Commission

Link: APS TARC Promising Practice Spotlight Series: Massachusetts

Topics: Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

Supported Decision Making, Guardianship, and APS: What’s Choice Got to Do With It?

Source: APS Technical Assistance Resource Center

Published: 2019

Summary:

There are no studies proving people are safer under guardianship, but many show the benefits of self-determination in avoiding and reducing maltreatment of vulnerable adults. Supported Decision Making recognizes that all people need help in making decisions; this session will discuss approaches that APS workers can use to address vulnerabilities while supporting a person’s decision making, reducing unnecessary guardianships.

Slides

Speakers:Jonathan Martinis, Senior Director for Law and Policy, Burton Blatt Institute at Syracuse UniversityAnita Raymond, Program Manager, Center for Excellence in Supported Decision Making and Care Management & Consultation Programs, Volunteers of America MN

Link: Supported Decision Making, Guardianship, and APS: What’s Choice Got to Do With It?

Topics: Cognition/Capacity, Multidisciplinary

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

Promising Practice Spotlight Series: Colorado

Source: APS Technical Assistance Resource Center

Published: 2019

Summary:

This webinar highlights promising practices from the State of Colorado, who received an APS Enhancement Grant from the US Department of Health & Human Services, Administration for Community Living in 2015. For the grant, Colorado focused resources on at-risk adults by enhancing the APS intake process and assessment tool. Specifically, Colorado expanded the use of its case management system. Peggy Rogers, Manager of the Adult Mistreatment Prevention and Response Section at the Colorado Department of Human Services, Division of Aging & Adult Services, discusses the project and provides information on challenges, collaboration, and lessons learned.

SlidesHandout 1Handout 2

Link: Promising Practice Spotlight Series: Colorado

Topics: Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

Promising Practice Spotlight: New York

Source: APS Technical Assistance Resource Center

Published: 2019

Summary:

This webinar highlights promising practices from the State of New York, who received an APS Enhancement Grant from the US Department of Health & Human Services, Administration for Community Living in 2015.This webinar highlights promising practices from the State of New York, who received an APS Enhancement Grant from the US Department of Health & Human Services, Administration for Community Living in 2015. For the grant, New York has developed (in conjunction with a forensic accountant) and field-tested a new tool to assist APS and its partners investigate financial exploitation of vulnerable adults. They also developed and tested a new set of reportable data elements to help APS better capture the costs of financial exploitation and case outcomes.

Slides

Speaker: Alan Lawitz, Director, Bureau of Adult Services, New York State Office of Children & Family Services

Link: Promising Practice Spotlight: New York

Topics: Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

Using Data to Improve APS Services

Source: APS Technical Assistance Resource Center

Published: 2019

Summary:

As a result of NAMRS and ACL grants in recent years, APS programs around the country have access to more data about their programs. But access doesn’t guarantee success in using it to improve programs. This webinar gives APS programs a framework for using data to manage your APS program. Using APS data as examples, it will answer the following questions: 1. What is data and why should we care about it?, 2. What is required for successful use of data?, 3. What are the pros and cons of using data to help manage programs?, 4. What are the 3 ways data can be used to improve APS programs?, 5. What is required for successful use of data?, 6. What are the limitations in use of data?.

Slides

Link: Using Data to Improve APS Services

Topics: Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

The Role of APS in Elder Abuse Cases: Leveraging Strengths Across Disciplines

Source: National Center on Law & Elder Rights

Published: 2020

Summary:

Adult Protective Services (APS) and civil legal aid serve important roles in addressing elder abuse, neglect, and exploitation. APS has an investigative role on interventions, and the work of civil legal aid can benefit from knowing what APS can do, and what they need help to do. APS has access to unique tools and resources that can enhance collaborative responses to elder abuse. Working together, legal assistance and APS can strengthen community responses to help those who want and need assistance. In light of the COVID-19 pandemic, presenters will also discuss temporary changes to APS approaches to investigations and interventions. Advocates may be seeing an increased need for services related to elder abuse and neglect during this time of social distancing and isolation, and collaborations across disciplines will be important to effectively serve the older adult population.

Slides | Summary

Presenters:

• Andrew Capehart, Senior Business Analyst/Subject Matter Expert, APS TARC

• David Godfrey, JD, ABA Commission on Law and Aging

• Leslie McGee, Senior Research Associate/Subject Matter Expert, APS TARC

 

Link: The Role of APS in Elder Abuse Cases: Leveraging Strengths Across Disciplines

Topics: Legal, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Basic

Overview of ACLs Protection and Advocacy Program

Source: APS Technical Assistance Resource Center

Published: 2019

Summary:

The Administration for Community Living, Administration on Disabilities funds Protection and Advocacy Systems (P&As) in every state and territory as well as a Native American Consortium. In this webinar, ACL’s Jennifer Johnson and Ophelia McLain provided an overview of the P&As designed to advocate for persons with disabilities. ACL provides funding for four different programs for the P&As – Developmental Disabilities, Assistive Technology, Traumatic Brain Injury, and Voting.

Slides

Speaker:

Jennifer Johnson, Deputy Director, Office of Program Support

Ophelia McLain, Director, Office of Program Support

Link: Overview of ACLs Protection and Advocacy Program

Topics: Advocacy, Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

Q & A Webinar Session: Strategies for Providing Remote Legal Services to Older Adults

Source: National Center on Law & Elder Rights

Published: 2020

Summary:

As a follow-up to the webinar on Strategies for Providing Remote Legal Services to Older Adults, NCLER will host a live question and answer session, focused on strategies and technology-based tools that can enhance the provision of virtual legal assistance to older adults. Presenters will respond to questions received during last week’s webinar and take questions from the audience.

Slides

Presenters:

• Hilary Dalin, Administration for Community Living, Office of Elder Justice and Adult Protective Services

• Sarah Galvan, Justice in Aging• Liz Keith, Pro Bono Net

 

Link: Q & A Webinar Session: Strategies for Providing Remote Legal Services to Older Adults

Topics: COVID-19, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement

Level: Advanced, Basic

Legal Challenges After a Natural Disaster: Helping Older Adults Face the Aftermath

Source: National Center on Law & Elder Rights

Published: 2020

Summary:

Update: In light of the COVID-19 pandemic and its impact for older adults, this webinar is being expanded to share information on consumer law challenges for older adults during public health emergencies, as well as after natural disasters.In the context of public health emergencies and natural disasters, residents of the affected area face a myriad of immediate and longer-term challenges, legal and otherwise. For service providers, it is essential to reach out to consumers, including older adults, and immediately identify their needs and connect them with assistance. In these emergency situations, older adults may face a range of scams and frauds, such as price gouging, contractor fraud, door-to-door sales pressure, and scams seeking their assignment of insurance benefits or other income. Homeowners and renters may also struggle to obtain federal or local financial assistance, access insurance payments, and maintain their housing.The presenters will explore how to recognize and respond to the consumer law needs faced by older adults post-disaster and in public health emergencies. The presenters will explain how older adults can get assistance from legal aid and other disaster legal assistance organizations.

Slides   Summary    Transcript

Presenters:

Alys Cohen, National Consumer Law Center

Kathy Grunewald, Legal Services of North Florida

Link: Legal Challenges After a Natural Disaster: Helping Older Adults Face the Aftermath

Topics: Advocacy, COVID-19, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community, Legal/Law Enforcement

Level: Advanced, Basic

Promising Practice Spotlight: Quality Assurance in Hawaii

Source: APS Technical Assistance Resource Center

Published: 2019

Summary:

This webinar highlights promising practices from the Hawaii Department of Human Services, Social Services Division, which received an ACL APS Enhancement Grant. in 2016. Hawaii designed an electronic quality assurance case review tool to audit cases, collect input, and analyze data to be transmitted into the National Adult Maltreatment Reporting System (NAMRS). Staff from Hawaii APS discuss the project, provide a brief demonstration of the tool, and discuss challenges and lessons learned.

SlidesHandout

Speakers:

Kawika Ki’ili, Software Development Center, University of Hawaii Maui

Scott Seto, Social Services Division, Hawaii Department of Human Services

Donna Shitabata, Social Services Division, Hawaii Department of Human Services

Tammy Tom, Center on Aging, University of Hawaii at Manoa

Lori Tsuruda, Social Services Division, Hawaii Department of Human Services

Link: Promising Practice Spotlight: Quality Assurance in Hawaii

Topics: Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

Increasing Knowledge About Adult Protective Services Through National Data and Evaluation

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

The APS TARC is creating expanding knowledge about APS programs through two projects: 1) the National Adult Maltreatment Reporting System (NAMRS) and 2) the national APS evaluation. NAMRS collects state APS data to provide consistent, accurate national data on the maltreatment of older adults and adults with disabilities and has been in place for several years now. As part of NAMRS, data is also being gathered on state policy and practice. Using NAMRS data and data from other sources, the national evaluation is an examination of APS policy, practice, and program effectiveness at the state level. In addition to the new understanding of APS, the evaluation will provide the foundation for ongoing and future technical assistance efforts. This webinar provides an overview of both projects, presents select findings and data from them, and focuses on future work of the projects.

Webinar Slides

Speakers:

Stephanie Whittier Eliason, MSW, Team Lead, Office of Elder Justice and Adult Protective Services, ACL

Zach Gassoumis, PhD, Assistant Professor of Family Medicine & Gerontology, Keck School of Medicine, University of Southern California

Karl Urban, MPA, Senior Research Manager, APS Technical Assistance Resource Center, WRMA, Inc.

Link: Increasing Knowledge About Adult Protective Services Through National Data and Evaluation

Topics: Advocacy, Overview/General, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

If It Is Not Documented, It Is Not Done

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

This webinar will focus on the development of documentation skills for adult protective services professionals. By the end of the webinar, participants will be able to: 1. explain the rationale for applying critical thinking skills into case practice documentation by using a specific format; 2. outline the process and content guidelines for documenting case practice activities including client contacts, visitation, assessment, case planning meetings, supervisory sessions, and case staffing; 3. demonstrate the clinical and technical knowledge and skills needed to write, review, and critique case documentation illustrative of effective and reflective case practice.

Webinar Slides

Speaker: Heather Stowe, PhD, Clinical Director, Department of Aging and Community Living, Government of the District of Columbia

Link: If It Is Not Documented, It Is Not Done

Topics: Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

Funding APS: Common and Less Common Sources

Source: APS Technical Assistance Resource Center

Published: 2020

Summary:

National Adult Protective Services Association (NAPSA) National Policy Advisor, Bill Benson, provides an overview of the funding sources primarily used for APS, highlighting Social Service Blog Grant (SSBG), Medicaid administrative claiming, and the Victims of Crime Act (VOCA) funding. Jennifer Spoeri and Jennifer Mays of the APS program administered by the Philadelphia Corporation for Aging (PCA) describe their success in securing VOCA funding for their APS program and identify some of the challenges in seeking and using VOCA funding for APS.

Webinar Slides

Link: Funding APS: Common and Less Common Sources

Topics: Advocacy, Overview/General, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Finance, Social Services

Level: Advanced, Basic

Strategies for Continuing Court Based Advocacy During the COVID-19 Pandemic

Source: National Center on Law & Elder Rights

Published: 2020

Summary:

Civil Legal Aid attorneys and advocates lead court based clinics which provide legal information and assistance to older adults throughout the country. In light of the COVID-19 pandemic, civil legal aid attorneys are adjusting their court based advocacy to continue serving older adults despite court closures. This webinar will share strategies for civil legal aid to continue providing court based services and will provide examples of how courts and advocates across the country are adjusting to keep court services available during this crisis.

Slides | Summary

Presenters:

• Dani Kaiserman, Bet Tzedek Legal Services

• Vivianne Mbaku, Justice In Aging, NCLER

Link: Strategies for Continuing Court Based Advocacy During the COVID-19 Pandemic

Topics: Advocacy, COVID-19, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Legal/Law Enforcement

Level: Advanced, Basic

Strategies for Providing Remote Legal Services to Older Adults

Source: National Center on Law & Elder Rights

Published: 2020

Summary:

Legal assistance providers and aging services advocates are evolving their service delivery models in response to the COVID-19 pandemic. Remote legal services are particularly important for older adults and people of all ages with compromised immune systems who are at high-risk if exposed to COVID-19. This webinar will share strategies and highlight technology-based tools that can enhance the provision of virtual legal assistance. The Administration for Community Living will provide an introduction to this topic and will share information on their response to the COVID-19 pandemic.

Slides | Summary

Presenters:

• Hilary Dalin, Administration for Community Living, Office of Elder Justice and Adult Protective Services

• Sarah Galvan, Justice in Aging

• Liz Keith, Pro Bono Net

 

Link: Strategies for Providing Remote Legal Services to Older Adults

Topics: COVID-19, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement, Multidisciplinary

Level: Advanced, Basic

Safety Practices and Use of Personal Protective Equipment for Community Visits

Source: National Adult Protective Services Association

Published: 2020

Summary:

During this webinar, Dr. Edwards covers:

  • Practices to enhance worker safety when making a home visit
  • Practices that enhance client safety
  • What kinds of masks are being recommended for APS workers and the rationale
  • When/How to use PPE in regards to COVID 19 and home visits
  • Correct ways to don and remove/dispose of PPE
  • How to keep your government or personal vehicle virus free
  • How to keep people you live with safe when you return home

Link: Safety Practices and Use of Personal Protective Equipment for Community Visits

Topics: Caregiving, Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Health Care

Level: Basic, Intermediate

Mapping Elder Justice Network

Source: Department of Justice

Published: 2020

Summary:

The webinar will introduce the new Elder Justice Networks Locator. The Locator is a map designed to help elder justice professionals to locate and collaborate with elder justice networks/teams across the nation. Networks will be added in an on-going fashion. This webinar will discuss the development of this resource, walk through how to find and use the Locator, and explain how to submit your network for inclusion.

Link: Mapping Elder Justice Network

Topics: Legal, Reporting

Access: Web-based (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community, Legal/Law Enforcement, Social Services

Level: Intermediate

Understanding and Utilizing State Elder Abuse Statutes

Source: NCLER

Published: 2020

Summary:

Every advocate should know and understand the elder abuse statutes in their state. The statutes define elder abuse, establish who is eligible for services from Adult Protective Services (APS), define reporting responsibilities in the state, specify available civil legal remedies, and set the general framework for APS or law enforcement. This information empowers advocates to know what to report, when to report, who to report to, and what the process may be when a report is filed. Advocates should understand the elder abuse statutes and develop working relationships before they need them.

This training includes:
• Developing a model of who is eligible for services from APS based on state elder abuse statutes.
• Comparing abuse that has taken place to definitions in state law.
• Understanding relationship between state elder abuse statutes and criminal laws.
• Understanding the need for programs and services for persons not eligible under state statute or for acts not within the description of elder abuse in the state statute.

Presenters:
• David Godfrey, Senior Attorney, ABA Commission on Law and Aging
• Karl Urban, Senior Research Manager, WRMA and APS Technical Assistance Resource Center

Video

PowerPoint

Summary

Link: Understanding and Utilizing State Elder Abuse Statutes

Topics: Advocacy, Legal, Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Legal/Law Enforcement

Level: Advanced, Intermediate

Free Webcast: Accessing Social Security Administration Services for LEP Individuals

Source: NCLER

Published: 2019

Summary:

Federal law prohibits discrimination on the basis of national origin, including discrimination based on a person’s inability to speak, read, write, or understand English. As a result, certain protections exist for Limited English Proficient (LEP) individuals to allow them to engage with federal agencies and the programs they fund. Agencies such as the Social Security Administration have language assistance standards in place to serve LEP individuals. This webcast will cover:
• Federal authorities governing language access for LEP individuals;
• General resources for accessing language assistance services throughout the federal government;
• Language assistance services provided specifically by the Social Security Administration; and
• How to advocate for your LEP clients when they aren’t getting the language services they need.

Presenters:
• Denny Chan, Senior Staff Attorney, Justice in Aging
• Tracey Gronniger, Directing Attorney, Justice in Aging

Video Record

PowerPoint

Summary

Link: Free Webcast: Accessing Social Security Administration Services for LEP Individuals

Topics: Caregiving, Financial Abuse, Legal

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Finance, Legal/Law Enforcement

Level: Advanced, Intermediate

Civil Remedies for Empowering Victims of Elder Financial Exploitation

Source: California Elder Justice Coalition

Published: 2019

Summary:

The civil justice system offers victims of financial exploitation powerful tools for seeking justice. However, opportunities are often missed because victims don’t know their options or believe they are unaffordable. Service providers are often unprepared to direct victims to the civil system.  In 2014, the National Center for Victims of Crime hosted the Elder Financial Exploitation Roundtable, supported by the Huguette Clark Foundation for the Protection of Elders, that brought together experts and advocates from around the country to explore remedies for exploitation. Among the group’s recommendations was to craft model elder financial exploitation statutes. Following the event, NCVC was awarded additional funds to oversee the creation of model statutes.

This webinar describes the model statutes and provides participants with:

  • Information about key strategies available to hold perpetrators accountable, prevent future exploitation, and help victims rebuild their lives through civil action;
  • Insight that can help victims navigate the civil justice system; and
  • Strategies for strengthening financial abuse protections in their states and communities.

Panelists include:

Laura Cook 
Director, Training & Technical Assistance
The National Center for Victims of Crime
www.victimsofcrime.org

Matthew Andres
Clinical Assistant Professor & Director, Veterans Legal Clinic
University of Michigan Law School
https://www.law.umich.edu/clinical/veterans

This National Elder Justice Advocates Academy webinar is hosted by CEJC with support from the Huguette Clark Foundation for the Protection of Elders.

Video Record

Link: Civil Remedies for Empowering Victims of Elder Financial Exploitation

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Finance, Multidisciplinary

Level: Advanced, Intermediate

How to Talk about Elder Abuse

Source: Justice Clearinghouse

Published: 2019

Summary:

Over the past few years, the FrameWorks Institute worked with the National Center on Elder Abuse to create a communication strategy that demonstrates how we can restructure our communities to put elder abuse on the public agenda, generate a sense of collective efficacy on the issue, and boost support for systemic solutions to prevent and address it. During this webinar, participants will learn about the NCEA’s Reframing Elder Abuse project; review a new evidence-based public communication strategy on elder abuse; and begin learning how to apply it in their communication practices.

 

Resources Mentioned During Webinar:

 

Audience Comments:

  • “The whole new outlook on how the public perceives elder abuse was very eye opening! Thanks so much!” — Paula
  • “I live and work in Ohio, which has a very large aging population. This webinar provided me with valuable information and red flags of abuse that can be passed along to other agency staff and volunteers. Thank you for remembering those over 65!” — Ashley
  • “It was valuable to reframe it in my head as well, and helpful to consider future options in talking to APS clients.” — Carol
  • “When working with individual victims, seeing the bigger picture of justice is very difficult. My organization is kicking off a statewide elder justice coalition in January. This session has reminded me our work also is to recruit strong supports to build an equitable system for elder justice.” — Jeanne
  • “The way to frame the talk on Elder Abuse with being a justice issue. And also how our wording can signal certain messaging that isn’t helpful to bringing people in. I thought the questions/polls were great too; I don’t know that I’ve been in a Webinar that’s done that before.” — Makieya

Link: How to Talk about Elder Abuse

Topics: Advocacy

Access: Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Community

Level: Basic, Intermediate

Eviction Defense 2.0: Challenging Issues Facing Older Tenants At Risk of Eviction

Source: NCLER

Published: 2019

Summary:

Older tenants who are facing financial, cognitive, and other challenges are at heightened risk for eviction and displacement. This advanced webcast training will cover the relevant legal authority for combating evictions.

The presenter will also share:
• Information on using reasonable accommodations as a tool to combat evictions, with a particular focus on the challenges faced by older tenants.
• Guidance for advocates to address challenging scenarios involving hoarding and tenants alleged to be a direct threat to other tenants and the property.
• Hypothetical examples of combating evictions.

This is NCLER’s second training on assisting older tenants facing eviction, and builds on last year’s training, Legal Basics: Helping Older Tenants Remain at Home.

Presenter: Kara Brodfuehrer, Staff Attorney, National Housing Law Project

Recording

PowerPoints

Summary

Link: Eviction Defense 2.0: Challenging Issues Facing Older Tenants At Risk of Eviction

Topics: Housing, Legal

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Legal/Law Enforcement

Level: Advanced, Intermediate

Taking Action: An Advocate’s Guide to Assisting Victims of Financial Fraud

Source: National Center for Victims of Crime

Published: 2019

Summary:

It is the question faced by victim advocates every day. There are more than 30 million victims of fraud in the United States each year. What can be done to help them?

Retirees lose their life savings in fraudulent investment schemes. Online shoppers send money, but get no goods or services in return. People get taken in by confidence tricksters, fake lotteries or scam dating sites. Increasing numbers have their credit card information or whole identity stolen.

While many organizations promote prevention strategies to consumers to avoid these kinds of crimes, what can we do for these millions of victims?

One answer is to empower the people on the front line – the consumer advocates, lawyers, counselors and victim service providers who come into contact with fraud victims every day. The National Center for Victims of Crime wanted to provide a resource for victim-centered services in the area of financial fraud and so together, with our partner the FINRA Investor Education Foundation, we created Taking Action: An Advocate’s Guide to Assisting Victims of Financial Fraud.

This guide is designed to provide advocates with practical victim-centered resources to help navigate the various options available for reporting crimes, protecting other assets and preventing re-victimization. It also offers advice on how to assist with mental and – where possible – financial recovery.

As a complement and supplement to the guide, recovery checklists have been developed to guide advocates and for advocates to share with their clients. The checklists include recommended steps and prevention tips on the four major areas of financial fraud, including identity theft, investment fraud, mortgage and lending fraud, and mass marketing fraud.

Link: Taking Action: An Advocate’s Guide to Assisting Victims of Financial Fraud

Topics: Financial Abuse, Overview/General, Screening/Assessment

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance

Level: Basic, Intermediate

How to Reframe Elder Abuse on Social Media

Source: National Adult Protective Services Association

Published: 2020

Summary:

How to Reframe Elder Abuse on Social Media
January 24, 2020

Join NAPSA’s Regional Representative Advisory Board (RRAB) as we welcome presenters Aly Neumann and Kimmy Moon. Over the past few years, the NCEA’s Reframing Elder Abuse project, an initiative to change the way we talk about elder abuse with the public has built momentum. The project aims to demonstrate how we can restructure our communities to put elder abuse on the public agenda, generate a sense of collective efficacy on the issue, and boost support for systemic solutions to prevent and address it. Social media can be the first, and in some ways, the easiest place to begin to reframe how the public thinks about elder abuse. During this webinar, participants will review best practices in public communications on elder abuse based on an evidence-based strategy and receive tips and resources in social media application.

Link: How to Reframe Elder Abuse on Social Media

Topics: Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community

Level: Advanced, Intermediate

Avoiding Inappropriate Use of Antipsychotic Drugs: Knowing Your Rights

Source: National Consumer Voice

Published: 2019

Summary:

It’s well documented that the use of antipsychotic drugs, when prescribed for elderly persons with dementia, can have serious medical complications, including increased risk of injury, harm, and death. So what can an individual, or their family member do, if they have questions or concerns about the use of these drugs? When is their use warranted (hint – there’s a clinical diagnosis) and when is it inappropriate? This webinar included a conversation about individual rights related to the use of antipsychotic drugs, providing informed consent, and a family member’s perspective about the impact of these drugs. This webinar also shared resources and tips on getting individualized care, and where to go for help or more information.

Presenters:  Kelly Bagby, Vice President on Health, Housing, Hunger, and Human Services, AARP Foundation; Robin Keller, Daughter of Bobby Tweed; and Lori Smetanka, Executive Director, Consumer Voice

Materials

Link: Avoiding Inappropriate Use of Antipsychotic Drugs: Knowing Your Rights

Topics: Caregiving, Legal, Overview/General, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Health Care, Multidisciplinary, Social Services

Level: Basic, Intermediate

Expanded Standard Form for APS to Request Financial Records

Source: National Adult Protective Services Association

Published: 2019

Summary:

Join NAPSA’s Regional Representative Advisory Board (RRAB) as we welcome presenters Joe Snyder, Kathleen Quinn, and Ron Long. The webinar will feature a nationally available standardized form for APS to request financial records when investigating financial exploitation. Created in conjunction with representatives from the financial services industry to protect the well-being of vulnerable adult victims of financial abuse, while encouraging all financial institutions to promptly provide client records to APS in conformance with state and federal privacy laws.

Link: Expanded Standard Form for APS to Request Financial Records

Topics: Financial Abuse, Legal, Prevention, Reporting, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Community, Finance, Social Services

Level: Basic, Intermediate

The Role of Judges in an Elder Abuse Case

Source: The United States Department of Justice

Published: 2019

Summary:

The United States Department of Justice, Elder Justice Initiative (EJI) Webinar, The Role of Judges in an Elder Abuse Case.

Link: The Role of Judges in an Elder Abuse Case

Topics: Domestic Violence in Later Life, Financial Abuse, Legal, Long-term Care, Physical Abuse, Psychological Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Health Care, Legal/Law Enforcement, Social Services

Level:

Assessing Cognitive Capacity In Elder Abuse Cases

Source: The United States Department of Justice

Published: 2017

Summary:

The United States Department of Justice, Elder Justice Initiative (EJI) Webinar, Assessing Cognitive Capacity In Elder Abuse Cases.

Link: Assessing Cognitive Capacity In Elder Abuse Cases

Topics: Caregiving, Cognition/Capacity, Long-term Care, Multidisciplinary, Prevention

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Intermediate

The Abuse Intervention Model: A Pragmatic Approach to Intervention for Elder Mistreatment

Source: National Adult Protective Services Association National Committee for the Prevention of Elder Abuse

Published: 2017

Summary:

Author
Laura Mosqueda, MD

Summary of Research
Ten percent of older adults experience elder mistreatment, and it is much more common in older adults with dementia. It is associated with higher rates of psychological distress, hospitalization, and death and, in the United States, costs billions of dollars each year. Although elder mistreatment is relatively common and costly, it is estimated that fewer than 10% of instances of elder mistreatment are reported. Given these data, there is a great need for research on interventions to prevent and mitigate elder mistreatment and for a practical model or framework to use in approaching such interventions. Although many theories have been proposed, adapted, and applied to understand elder mistreatment, there has not been a simple, coherent framework of known risk factors of the victim, perpetrator, and environment that applies to all types of abuse. This webinar presents a new model to examine the multidimensional and complex relationships between risk factors.
The Abuse Intervention Model (AIM) covers three domains related to elder mistreatment along with the risk factors in each. (1) Vulnerable older adult: Vulnerability, such as impaired physical function, poor cognition, or emotional distress/mental illness, places older adults at higher risk. (2) Trusted
other: Risk factors include perceived burden, impaired physical function, or emotional distress/mental illness. (3) Context in which older adult and trusted other interact plays an important role as well: low-quality relationship, social isolation, and cultural norms. Two case studies were presented, and risk factors of the three domains were identified.
Theories of elder mistreatment, research on risk factors for elder mistreatment, and 10 years of experience of faculty and staff at an Elder Abuse Forensics Center who have investigated more than 1,000 cases of elder mistreatment inform this model. It is hoped that the Abuse Intervention Model will be used to study and intervene in elder mistreatment.

Research Brief: http://www.napsa-now.org/wp-content/uploads/2017/11/R2P-Brief-Mosqueda.pdf

Webinar Video: https://vimeo.com/229190196

Link: The Abuse Intervention Model: A Pragmatic Approach to Intervention for Elder Mistreatment

Topics: Multidisciplinary, Prevention, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care, Multidisciplinary

Level: Advanced, Intermediate

COLLECTING EVIDENCE IN PHYSICAL ABUSE & NEGLECT CASES

Source: The United States Department of Justice

Published: 2017

Summary:

Collecting evidence is second nature for law enforcement officers; yet, collecting evidence in cases involving older adults who experience physical abuse or caregiver neglect can be extremely challenging. Please join our webinar on Monday, October 23, 2:00–3:00 p.m. eastern time as Cherie Hill, Detective, and Brian Foxx, Deputy City Attorney, from the City of Anaheim, California, team up to share their experience with collecting and using evidence in these cases. Learn about what types of evidence to look for, where to find the evidence, and how prosecutors use that evidence to convict offenders. The webinar will include time for Q&A.

Link: COLLECTING EVIDENCE IN PHYSICAL ABUSE & NEGLECT CASES

Topics: Domestic Violence in Later Life, Legal, Physical Abuse, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Forensic Markers of Physical Abuse and Documenting Physical Abuse for Prosecution

Source: The United States Department of Justice

Published: 2017

Summary:

Research about elder abuse is expanding our knowledge about its causes, risk factors, outcomes and interventions.

Sidney Stahl, Ph.D., Consultant, Elder Justice Research Initiative, U.S. Department of Justice, Washington, DC, hosts a discussion with Laura Mosqueda, M.D., FAAFP, AGSF, Chair, Department of Family Medicine, Professor of Family Medicine and Geriatrics, Associate Dean of Primary Care, at the Keck School of Medicine of the University of Southern California, Los Angeles, CA, and Page Ulrey, J.D., Senior Deputy Prosecuting Attorney, King County Prosecuting Attorney’s Office, Seattle, WA.

Dr. Mosqueda. MD has completed some of the only forensic research in the context of elder abuse.  She will share her findings with attendees and introduce a physician-friendly protocol for documenting physical abuse for prosecutors should the case go to trial.  The webinar is being co-presented by Ms. Page Ulrey who will describe the value of the new protocol from a prosecutor’s perspective.

Link: Forensic Markers of Physical Abuse and Documenting Physical Abuse for Prosecution

Topics: Multidisciplinary, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Community Presentations Tools

Source: Elder Justice Initiative

Published: 2019

Summary:

A library of tools for promoting the safety and well-being of older Americans

The Elder Justice Initiative is committed to strengthening awareness about elder abuse through education. The Get Involved, Get Safe community presentation series contains materials on all types of elder abuse for facilitators to use for educational purposes. Education and awareness are the first steps in helping to prevent elder abuse.

 

 

Link: Community Presentations Tools

Topics: Caregiving, Cognition/Capacity, Diversity/Cultural Competency, Domestic Violence in Later Life, Financial Abuse, Legal, Multidisciplinary, Neglect, Overview/General, Physical Abuse, Prevention, Psychological Abuse, Reporting, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Basic, Intermediate

Justice Department Teams Up with AARP and the Oak Ridge Boys to Launch Public Service Announcement to Raise Awareness about Fraud Schemes Targeting Older Americans

Source: Nebraska Department of health and human services

Published: 2019

Summary:

The State Unit on Aging sponsors a training course on elder abuse awareness. Professionals learn to recognize possible abuse.

Video

Pharmacy related Issues and Seniors

This presentation describes the challenges of taking multiple drugs, such as cost of the drugs, confusing drug interactions, and additive side effects.  Tips on questions one can ask the pharmacist to improve pharmacotherapy and how seniors can more actively participate in their own pharmacotherapy decisions are covered here.

Elder Justice Midwest

The presentation outlines the history, structure and funding of adult protective services and the activities in the Midwest focused on addressing elder maltreatment.  The presenter engages the audience to consider elder abuse and neglect prevention and focuses on new ways to think about risk.

 

Co-sponsored by Nebraska Department of Health and Human Services, State Unit on Aging, AARP Nebraska, UNO Department of Gerontology, Creighton University School of Law, Nebraska Bankers Association, and Legal Aid of Nebraska

Link: Justice Department Teams Up with AARP and the Oak Ridge Boys to Launch Public Service Announcement to Raise Awareness about Fraud Schemes Targeting Older Americans

Topics: Overview/General, Prevention, Reporting, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Health Care, Multidisciplinary, Social Services

Level: Basic, Intermediate

Elder Mistreatment: Prevention of Abuse and Neglect

Source: American society on Aging

Published: 2019

Summary:

ASA and the USC Leonard Davis School of Gerontology are offering a five-week online educational course on elder mistreatment prevention offered exclusively to ASA members.

Course Offerings:

Enroll in the August 31–October 2, 2020 course

Elder Mistreatment: Prevention of Abuse and Neglect—Elder mistreatment prevention is not restricted to just stopping abuse and neglect before they occur, but also encompasses bringing abuse to an end once it has begun, preventing abuse from recurring in older adults who have already been victimized, and minimizing the damage of abuse when the cycle of abuse can’t be prevented. In this five-week course, USC faculty members will introduce participants to what is known about primary, secondary, and tertiary prevention within the field of elder mistreatment, teaching some options and remedies for protecting existing victims of elder mistreatment and those who have not yet been mistreated.

Although it is helpful to take Elder Mistreatment: Understanding Abuse and Neglect prior taking this second course, this current course is designed so that it can be taken either before or after, without posing a detriment to the learning experience.

Program Cost and CE Credits

This program is available exclusively to ASA members to register. The cost of each course is $500 for ASA members and $650 for nonmembers (this includes a one year ASA Green membership). If you are not a member of ASA, and would like to register for online courses, click here to join ASA now, or you can join when you register.

ASA is able to offer CE credits from select accreditation providers to individuals who successfully complete a course. Click here for more CE credit information.

Schedule for Elder Mistreatment: Prevention of Abuse and Neglect

Week 1

Elder Abuse Prevention Overview

more info

Week 2

Primary Prevention: What We Can Borrow from Other Fields

more info

Week 3

Secondary Prevention: Stopping Abuse

more info

Week 4

Secondary Prevention: Improving Well-Being Immediately Following Abuse

more info

Week 5

Tertiary Prevention: When We Can’t Stop the Abuse

more info

USC Faculty Include:

Zach Gassoumis, Ph.D.Zach Gassoumis, PhD

Expert in elder abuse, economic security, minority and immigrant disparities, policy issues, and health, social, and protective services for aging populations.

Donna Benton, PhDDonna Benton, PhD

Expert in family caregiving, neglect, working with clients and caregivers with dementia, and social service delivery models.

Link: Elder Mistreatment: Prevention of Abuse and Neglect

Topics: Neglect, Prevention

Access: Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Basic, Intermediate

Elder Mistreatment: Understanding Abuse and Neglect

Source: American society on Aging

Published: 2019

Summary:

Earn a Certificate of Completion in a Flexible Online Format

ASA and the USC Leonard Davis School of Gerontology are offering a five-week online educational course on understanding and identifying elder mistreatment offered exclusively to ASA members.

Course Offerings:

Enroll in the April 20–May 22, 2020 course

Elder Mistreatment: Understanding Abuse and Neglect —In this five-week course, experts from USC will explore how to recognize elder mistreatment; victim and abuser characteristics; risk and protective factors; the relationship of elder mistreatment to other types of family violence; clinical presentation in different settings; and what professionals can do when faced with mistreatment.

And if you are interested in learning more about the prevention of elder mistreatment, be sure to check out Elder Mistreatment: Prevention of Abuse and Neglect, the second five-week course in our elder mistreatment series.

Program Cost and CE Credits

This program is available exclusively to ASA members to register. The cost of each course is $500 for ASA members and $650 for nonmembers (this includes a one year ASA Green membership). If you are not a member of ASA, and would like to register for online courses, click here to join ASA now, or you can join when you register.

ASA is able to offer CE credits from select accreditation providers to individuals who successfully complete a course. Click here for more CE credit information.

Schedule for Elder Mistreatment: Understanding Abuse and Neglect

Week 1

Introduction to Elder Mistreatment

Week 2

Who are the Victims of Elder Mistreatment?

Week 3

Who Commits Elder Mistreatment?

Week 4

Elder Mistreatment Detection

Week 5

Elder Mistreatment Response—A Brief Overview

 

USC Faculty Include:

Kathleen Wilber, Ph.D.Kathleen Wilber, PhD

Expert in health services administration, elder abuse, policy issues, and conservatorship/guardianship.
Zach GassoumisZach Gassoumis, PhD

Expert in elder abuse, economic security, minority and immigrant disparities, policy issues, and health, social, and protective services for aging populations.

 

Laura Mosqueda MDLaura Mosqueda, MD

Expert in elder abuse and neglect, forensic markers of abuse, elder abuse multidisciplinary teams, issues in dementia care delivery, and geriatric care delivery models.
Diana Homeier MDDiana Homeier, MD

Expert in elder abuse and neglect, elder abuse forensic centers, forensic markers of abuse, forensic approaches to abuse investigation, and geriatric care.

 

Donna Benton PhDDonna Benton, PhD

Expert in family caregiving, neglect, working with clients and caregivers with dementia, and social service delivery models.

Laura RathLaura Rath, MSG

Expert in elder abuse and neglect, elder abuse forensic centers, caregiver services and supports, and financial burden.

Jeanine Yonashiro-Cho, MSGJeanine Yonashiro-Cho, MSG
Expert in elder abuse, forensic markers of abuse and neglect, health outcomes, and evidence-based community supports.
Kylie Meyer MSGKylie Meyer, MSc
Expert in elder abuse, caregiver services and supports, information and assistance provision, and evidence-based community supports.
Gerson Galdamez, BSG
Gerson Galdamez, BSG
Expert in elder abuse, law enforcement responses, prosecutory processes, and economic security.

 

Link: Elder Mistreatment: Understanding Abuse and Neglect

Topics: Overview/General, Prevention, Screening/Assessment

Access: Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Basic, Intermediate

New Research on Elder Abuse Among American Indian and Alaska Native Populations

Source: International Association for Indigenous Aging

Published: 2019

Summary:

Webinar host: National Center on Elder Abuse at the Keck School of Medicine of USC

Many tribal communities are experiencing a silent epidemic of abuse of older adults. Limited research on elder abuse has suggested higher rates of abuse among tribal elders, yet little is known about promising strategies that can be implemented to prevent or manage cases of abuse. This webinar will provide an overview of elder abuse in Indian Country, including recent research identifying new national-level prevalence rates and predictors of abuse among American Indian and Alaska Native elders. Rates of various types of elder abuse for Native Americans– almost double that of overall findings from original study findings — will be shared. The unique, complex context that intersects to shape abuse correlates for tribal elders such as history of trauma, social support, and emotional problems will be discussed. Findings from a recent national needs assessment focused on screening and management of elder abuse in tribal health settings that included tribal health care providers, elder advocates, Title VI staff, and tribal Adult Protection Services will also be shared. Presenters will identify promising practices and strategies identified in the needs assessment, as well as a series of recommendations that can be implemented in local tribal communities to help combat elder abuse.

Speakers:

Jolie Crowder, PhD, MSN, RN, CCM

Jolie Crowder, has worked for The International Association for Indigenous Aging for nearly a decade and is a recent doctoral graduate of the University of Virginia School of Nursing. Her current research and practice focus is on issues related to enhancing the well-being of American Indian and Alaska Native elders, including elder abuse, Alzheimer’s disease and dementia, and public health priorities for Native elders. She has extensive experience developing resources for use in Indian Country including publicity toolkits, training materials, and outreach strategies. She has soon-to-be peer reviewed published articles on elder abuse among American Indian elders and Alzheimer’s and dementia, and served as lead author on two recent articles on Alzheimer’s and brain health promotion published on Indian Country Today.

Kendra Kuehn, MSW

Kendra Kuehn, is Policy Analyst for the International Association for Indigenous Aging (IA2) and Health Benefits ABCs. She has experience from local to federal level projects. She serves as an advocate for IA2 at the national level regarding elder abuse and aging issues among American Indian and Alaska Natives. Kendra supports policy and data analysis as well as business administration within IA2. Kendra also provides policy expertise and support to the National Adult Protective Services Association (NAPSA) and the American Association of Service Coordinators (AASC). Prior to joining HBABCs Kendra received her Master of Social Work from Catholic University of America’s National Catholic School of Social Service where she interned with the Homeless Children’s Playtime Project in Washington, DC and the U.S. Administration for Community Living’s Office of Elder Rights.

Linda Carson, PhD, MPH, BSN

Linda D. Carson, is a researcher and principal investigator with the International Association for Indigenous Aging. She is a former Associate Professor in the College of Public Health at the University of Oklahoma and Center Coordinator for the American Indian Diabetes Prevention Center, funded by the N.I.H. National Institute for Minority Health and Disparities. Dr. Carson holds degrees in Nursing, Public Health Epidemiology, and Aging Studies. Dr. Carson’s research is interdisciplinary and focuses on cross-cultural health communications, especially as these relate to elder populations Past research includes funding from the Robert Wood Johnson Foundation as P.I. for a project that examined the efficacy of utilizing community health workers to improve diabetes adherence among elder populations in rural Oklahoma, and research with diabetic American Indian elders and their health care providers.

Webinar PowerPoint

Webinar Video

 

Link: New Research on Elder Abuse Among American Indian and Alaska Native Populations

Topics: Diversity/Cultural Competency, Overview/General, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Multidisciplinary, Social Services

Level: Advanced, Intermediate

The Effects of the Opioid Crisis on Long-Term Care Residents – Points of Advocacy

Source: The National Consumer Voice

Published: 2019

Summary:

Opioid misuse and abuse has become a national epidemic. Yet opioid use in long-term care settings hasn’t gotten the same attention as in other settings. To gain more information about the impact of this epidemic on long-term care facility residents, Consumer Voice obtained feedback from residents and ombudsmen through in-person discussions and online questionnaires about the resident experience. This webinar presents the findings and information gathered, and shares select strategies and recommendations for effective advocacy in addressing resident issues related to opioid use and misuse.

Presenters: Lori Smetanka, Executive Director, Consumer Voice; Jamie Freschi, Consultant, National LTC Ombudsman Resource Center; and Eden Ruiz-Lopez, Assistant Deputy Director, National Center on Elder Abuse

Link: The Effects of the Opioid Crisis on Long-Term Care Residents – Points of Advocacy

Topics: Long-term Care, Opioid, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Health Care, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Self-Neglect and Hoarding Disorders

Source: National Center on Law & Elder Right

Published: 2019

Summary:

The recent White House Legal Aid report highlighted a troubling finding: one in 10 older adults and close to 50% of people with dementia are victims of elder abuse. Legal and aging network services help communities prevent elder abuse and help victims of elder abuse access services and justice.
Lori Stiegel, a nationally recognized expert on older adults and elder abuse, presents a Legal Basics Webinar to help legal and aging network professionals prevent elder abuse. During this training, Lori provides a basic overview of legal protections, information attorneys and non-attorneys need to spot and report on elder abuse, and legal interventions to protect against elder abuse, neglect and exploitation.
Newer legal services attorneys, law students, aging and disability network professionals looking to understand the basic information about elder abuse are encouraged to attend.

Presenter:
Lori Stiegel, Senior Attorney, American Bar Association Commission on Law and Aging

Self-Neglect and Hoarding Disorders. If you were not able to attend the webcast, you can download the slides here, read the Chapter Summary here, or view the recording here.

Check out our previous trainings on Elder Abuse:

You can find additional training materials on the NCLER website.

Link: Self-Neglect and Hoarding Disorders

Topics: Legal, Self-neglect

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Finance, Multidisciplinary, Social Services

Level: Basic, Intermediate

Where Faith and Safety Meet: Building Partnerships with Faith Communities to Keep Older Adults Safer

Source: NAPSA

Published: 2019

Summary:

Join NAPSA’s Regional Representative Advisory Board (RRAB) as we welcome presenters Rev. Dr. Anne Marie Hunter and Alyson Morse Katzman, MPA to learn more about the important intersection of faith and abuse, why faith is so important to older adults, and how you can begin to build partnerships with local faith leaders.

Presenters

Anne Marie Hunter is an ordained United Methodist pastor who has worked extensively in the field of domestic violence and elder abuse. Hunter received a Master of Divinity from Harvard Divinity School and a Ph.D. in Religion and Society from Drew University. While attending Harvard and Drew, Hunter worked for two battered women’s service groups: Harbor Me in East Boston, Massachusetts and Jersey Battered Women’s Services in Morristown, New Jersey. Hunter served for six years as the pastor of East Saugus United Methodist Church in Saugus, Massachusetts. Hunter also founded Safe Havens Interfaith Partnership Against Domestic Violence and Elder Abuse, a religiously pluralistic nonprofit. Working as a bridge, Safe Havens works locally and nationally to strengthen the capacity of diverse faith communities and service providers to collaborate to end domestic violence and elder abuse through education, resources, and technical assistance. Since 2003, Safe Havens has partnered with the National Clearinghouse on Abuse in Later Life to provide national Technical Assistance to the U.S. Department of Justice’s Office on Violence Against Women. OVW-funded projects have resulted in new resources on elder abuse and faith called Where Faith and Safety Meet: Faith Communities Respond to Elder Abuse as well as a new Elder Abuse and Faith training curriculum.

Alyson Morse Katzman earned her Master’s Degree in Public Administration from New York University. Alyson creates, coordinates, and implements Safe Havens’ local and national outreach, advocacy, and education regarding sexual and domestic violence and elder abuse. Alyson also provides national technical assistance on domestic violence and faith, elder abuse and faith, and domestic and sexual violence and faith in rural communities through Safe Havens’ national Technical Assistance projects, which are funded by the U.S. Department of Justice’s Office on Violence Against Women. Alyson is actively involved in Greater Boston’s Jewish Domestic Violence Coalition as well as in Jewish Women International’s Interfaith Coalition Against Domestic Violence. Alyson has extensive experience in public and non-profit management and has worked with Safe Havens since 2002.

 

Link: Where Faith and Safety Meet: Building Partnerships with Faith Communities to Keep Older Adults Safer

Topics: Multidisciplinary, Overview/General, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Health Care, Multidisciplinary, Social Services

Level: Basic, Intermediate

New Hampshire APS Structured Decision Making®

Source: NAPSA RRAB

Published: 2019

Summary:

Join NAPSA’s Regional Representative Advisory Board (RRAB) as we welcome presenter Rachel Lakin of New Hampshire Department of Health and Human Services Bureau of Elderly and Adult Services to review New Hampshire’s development and implementation of Structured Decision Making®. The benefits and drawbacks of SDM® will also be discussed.

Presenters

Rachel G. Lakin has worked for the Department of Health and Human Services Bureau of Elderly and Adult Services for 20 years. In her tenure with BEAS, she worked as a social worker in the Keene District Office and as a supervisor in the Portsmouth, Salem and Concord Offices. She has been in her current role as Adult Protection Program Operations Administer since 2009. Prior to working with BEAS, Rachel had several years working in child welfare as well as with the developmental services system.

Link: New Hampshire APS Structured Decision Making®

Topics: Multidisciplinary, Overview/General, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Multidisciplinary, Social Services

Level: Advanced, Intermediate

Starting a Shelter; Building a Movement: The Critical Role of Shelter in the Coordinated Community Response to Elder Abuse

Source: National Center on Elder Abuse

Published: 2019

Summary:

Webinar Host: National Center on Elder Abuse

Home is often the most dangerous place for a person experiencing elder abuse, which is often committed by family members or trusted friends. Short term housing options for people experiencing abuse, such as domestic violence shelters, are often unable to accommodate an older adult’s unique medical, cognitive and cultural needs. Older adults often remain in unsafe situations because they have nowhere else to go. The Harry and Jeanette Weinberg Center for Elder Justice at the Hebrew Home at Riverdale, the nation’s first elder abuse shelter located in a long term care facility, opened its doors in 2005 to address this gap in service. In the nearly fifteen years since then, elder abuse shelter has evolved from a program into a movement, with shelters in a growing number of communities around the country, each adapting the model to its unique needs and resources. The SPRiNG (Shelter Partners: Regional. National. Global.) Alliance ®, a community of practice for shelter programs worldwide, was created in 2012 to lend structure and build capacity for the burgeoning movement.

On this webinar, intended for professionals of a variety of disciplines in the elder justice field, Joy Solomon, Esq., Founder, Director and Managing Attorney of the Weinberg Center, and Jessica Hernandez, LCSW, Social Service Supervisor at Adult Protective Services in Sonoma County, California, will discuss the unique role of shelter in a coordinated community response to elder abuse, describe the evolution and growth of their own models, and provide practical tools for bringing shelter to your community.

Webinar PowerPoint

Webinar Video

Link: Starting a Shelter; Building a Movement: The Critical Role of Shelter in the Coordinated Community Response to Elder Abuse

Topics: Domestic Violence in Later Life, Legal, Multidisciplinary, Physical Abuse, Prevention

Access: Download, Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Community, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Medical Aspects of Elder Abuse and Neglect

Source: UCSF

Published: 2019

Summary:

The course is provided by UCSF. The presenters include Dr. Mosqueda, Dean of USC keck medical school, and Ellen Moffatt, the assistant medical. They will talk about the Medical Aspects of Elder Abuse and Neglect and Medical Examiner’s Office – Who we are, What we do, When to call and Why

Link: Medical Aspects of Elder Abuse and Neglect

Topics: Cognition/Capacity, Domestic Violence in Later Life, Long-term Care, Neglect, Physical Abuse, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Enhancing Your Investigative Skills: Interviewing Alleged Perpetrators

Source: San Diego State University School of Social Work

Published: 2019

Summary:

Course Description

Interviewing alleged perpetrators is a key part of conducting an APS investigation. This interactive and challenging training course is designed to enhance the APS professional’s ability to effectively interview alleged perpetrators. Full of experiential learning, it will include reminders about basic aspects of alleged perpetrator interviews as well as more advanced topics such as exploring defenses, cultural considerations when interviewing alleged perpetrators, addressing volatility, and creating an environment for disclosure and problem solving.

Course Materials
Executive Summary
Trainer Manual
Participant Manual
PowerPoint

© 2019. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

Link: Enhancing Your Investigative Skills: Interviewing Alleged Perpetrators

Topics: Multidisciplinary, Prevention, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Health Care, Multidisciplinary, Social Services

Level:

Stronger Together Elder Justice Tools for WEAAD and Beyond Webinar

Source: National Center on Elder Abuse

Published: 2019

Summary:

This historic collaboration featured speakers from Administration for Community Living (ACL), National Center on Elder Abuse (NCEA), Elder Justice Initiative at the Department of Justice (DOJ), Social Security Administration (SSA), Security and Exchange Commission (SEC), and Consumer Financial Protection Bureau (CFPB), and showcased innovations highlighting all the latest in-demand tools created by organizations that are committed to providing consumer and professional education, and dedicated to the goal of justice for all.

Speakers include:

Julie Schoen serves as the Deputy Director of the National Center on Elder Abuse, NCEA, a $6 million federally-funded initiative which focuses on information regarding policy, research, training, and resources related to the neglect and exploitation of older adults for policymakers, professionals, and the public. Julie has the ability to build and manage effective organizational relationships collaboratively and forge pragmatic solutions on readily changing and complex aging issues. Her experience working with diverse communities and across generations combined with her ability to work on multiple levels with a wide variety of constituencies is her passion and strength.

Tami Sieckman joined the Consumer Financial Protection Bureau (CFPB) as a founding member in May of 2011.  She serves as the Outreach Coordinator in CFPB’s Office for the Financial Protection of Older Americans.  The Office for Older Americans is dedicated to helping older consumers make sound financial decisions as they age and protect them from financial harm. Prior to joining the Bureau, Tami directed the Southern Nevada Agency Partnership in Las Vegas, NV.  She managed outreach for a number of conservation initiatives including an award-winning anti-litter campaign, a volunteer program, and a cultural site stewardship program.  Previously she worked at the San Diego County District Attorney’s Office for nearly 20 years in their Victim Assistance Program, Major Violator Unit, and as an investigator in the Public Assistance Fraud division.

Susan C Lynch, JD, DrPH is Senior Counsel for Elder Justice at the Department of Justice where she has been civilly prosecuting healthcare fraud cases for over 20 years.  Dr. Lynch is the Department expert on failure of care nursing home cases and is the National Lead for the Department’s 10 Elder Justice Task Forces across the nation.  Dr. Lynch is also a national lead on the Department’s new Elder Justice Coordinator Training.  She has resolved some of the Department’s most complicated nursing home cases, obtaining the Department’s largest civil settlements in these matters.  Dr. Lynch also works extensively on the Department’s elder justice policy as part of the Department’s Elder Justice Initiative and has her Doctor of Public Health in Health Policy from the Johns Hopkins Bloomberg School of Public Health with a focus on gerontology.  Dr. Lynch also teaches as an Adjunct Professor of Law at the George Washington University Law School.

Alan E. Sorcher is an Assistant Director in the Securities and Exchange Commission’s Office of Investor Education and Advocacy (OIEA).   Alan assists OIEA in its mission to inform and educate investors on frauds and other information relevant to investing in securities.  Alan joined the SEC from Deloitte Financial Advisory Services LLP where he was a Director advising financial institutions on anti-money laundering and financial crime compliance. Earlier in his career, Alan was a Branch Chief in the SEC’s Division of Enforcement, a Senior Advisor at Treasury’s Financial Crimes Enforcement Network and Senior Counsel at the Federal Reserve Board.  Alan also spent almost ten years as a Managing Director and Associate General Counsel at the Securities Industry and Financial Markets Association. Alan holds a B.A. from the University of Pennsylvania and a J.D. from the Boston University School of Law.

Lydia E. Chévere has served as Public Affairs Specialist in Baltimore, MD since July 2004. As a Public Affairs Specialist, she is responsible for carrying out public information projects to improve the public’s understanding of the various Social Security Programs. She represents Social Security Administration in local events organized by local, regional and national organizations benefiting individuals at conferences, workshops, seminars and meetings.   Lydia began her career with the Social Security Administration as a Claims Representative in 1999.  Lydia has received numerous Agency Awards and Citations. Lydia has a BS degree in Agricultural Science from the University of Puerto Rico.

Dr. Elizabeth Podnieks is one of the founding members of three key organizations in this area: Ontario Network for the Prevention of Elder Abuse (ONPEA, now Elder Abuse Ontario), CNPEA, and the International Network for the Prevention of Elder Abuse (INPEA). She was the architect of World Elder Abuse Awareness Day (WEAAD) in 2003. For nearly a quarter century, Elizabeth has conducted research and published extensively in the area of abuse and neglect, as well as support the efforts of others. Dr. Podnieks generated the project “World Elder Abuse Awareness Day (WEAAD) in Cyberspace” working with national and international partners to harness social media in raising awareness of senior abuse. Dr. Podnieks received the Order of Canada for her work in the area of abuse prevention, including the first Canadian incidence study in 1989. On June 14th, 2012, she also received the Queen Elizabeth II Golden Jubilee Medal in recognition of her lifetime commitment and efforts. She is currently working with Dr. Pamela Teaster and Dr. Georgia Anetzberger on the second phase of the global study The Worldwide Face of Elder Abuse “.

Aiesha Gurley-Parry joined the U.S. Administration for Community Living (ACL) in 2010, and serves as an Aging Specialist in the Office of Elder Justice and Adult Protective Service. She is responsible for ACL’s elder prevention programs and the National Center on Elder Abuse Resource Center.  Prior to her work in ACL, she has experience in working with and advocating on behalf of at-risk inner-city children and families that are involved in child protective services or child welfare system. Ms. Gurley-Parry received a B.A. in Human Development/Social Services from Howard University in 2001.

Video Link

PowerPoint Slide

Link: Stronger Together Elder Justice Tools for WEAAD and Beyond Webinar

Topics: Financial Abuse, Legal, Multidisciplinary, Overview/General, Physical Abuse, Reporting, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Basic, Intermediate

Lifting Up Voices WEAAD Webinar

Source: NCALL

Published: 2019

Summary:

On June 5, NCALL, the National Center on Elder Abuse, and Terra Nova Films hosted a World Elder Abuse Awareness Day (WEAAD) 2019 webinar, which featured the premiere showing of NCALL and Terra Nova Film’s new draft video series, Lifting Up the Voices of Older Survivors, funded by the  Office for Victims of Crime, This collection of video clips shares the lived experiences and resiliency of a number of older survivors of domestic and sexual violence, stalking, and financial exploitation. In addition to revealing the heart and incredible strength of these older survivors, the videos also cast a light on the work that is carried out by advocates and the justice system, throughout the country, to lift up the voices of older survivors and to hold their offenders accountable for their crimes. The webinar also explored how the WEAAD 2019 theme, Lifting Up Voices and other initiatives are raising awareness about older survivors throughout the country.

If you missed it, you can now stream a recording of the webinar and download the accompanying materials right here.

Link: Lifting Up Voices WEAAD Webinar

Topics: Caregiving, Domestic Violence in Later Life, Financial Abuse, Legal, Physical Abuse, Psychological Abuse, Reporting, Sexual Abuse

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Multidisciplinary, Social Services

Level: Basic, Intermediate

Dean Laura Mosqueda: Addressing elder abuse in the U.S.

Source: University of Southern California

Published: 2019

Summary:

Dr. Laura Mosqueda, Dean and Professor at the Keck School of Medicine of USC, is raising awareness about the issue of elder abuse and shaping how it is addressed in medical schools, clinics and the national conversation.

 Quotes from this episode

“Whenever an older adult comes into an emergency room or a primary care office with some sort of injury or wound, we almost always can find a reason other than abuse or neglect that it happens. So, we don’t want to overcall it and over-accuse people, but we need to be aware that it’s a possibility.”

“Well, I think one of the important things as a primary care physician is that we do take a holistic approach to things, so that sometimes I joke around with my patients and I say, well, your cardiologist’s job is to pay attention to your heart, and my job is to make sure that we remember the heart is attached to the rest of you, and how are we going to take care of your heart in the context of you. And then, even as importantly, in the context of your family and your social situation.”

“There’s remarkable work being done to help caregivers and this idea of caregiver stress, it’s so important for caregivers who are under stress to recognize that within themselves, to not feel embarrassed or ashamed, and to reach out and accept help, which is very hard for a lot of us to do.”

“One of my big jokes is nobody has ever thanked me for preventing their fall. If you go into oncology, it’s a very heroic sort of specialty, and cardio thoracic surgery is very heroic. Geriatrics is not what you think of when you think of a heroic specialty. So it just doesn’t have the same kind of oomph and excitement that other specialties do. But once you get in there, and you do some house calls, and you meet people who are 90 or 100 years old and hear their stories. For me, that’s very inspiring.”

Link: Dean Laura Mosqueda: Addressing elder abuse in the U.S.

Topics: Caregiving, Overview/General, Prevention

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Health Care, Multidisciplinary

Level: Basic, Intermediate

Finding the Right Fit: Decision-Making Supports and Guardianship

Source: Department of Justice Elder Justice Initiative

Published: 2019

Summary:

Finding the Right Fit: Decision-Making Supports and Guardianship can help. This interactive, user-friendly online training provides information and guidance on supports for decision-making. Learn about:
•Supporting someone to make decisions;
•Legal options such as power of attorney, advance directive, and guardianship; and
•Serving as a guardian.

Learn from realistic scenarios:
•Sam, an adult with an intellectual disability, wants to make his own decisions. His parents are worried about his health and safety. How can Sam and his parents work together?
•Jimmy’s mental illness contributed to his financial troubles. His sister has always supported him in times of crisis. If Jimmy has a mental health crisis, what legal options would allow his sister to manage his money?
•Maria, who had a stroke, cannot communicate. She did not have advance care planning documents like a power of attorney. How can her brother make sure her bills are paid and she is getting the best medical treatment?

Balancing Values. Finding the Right Fit is about:
•Protecting the rights of people to make their own decisions;
•Focusing on what the person needs and wants;
•Considering guardianship only if other options won’t work; and
•Making sure every form of decision-making assistance comes without the intention to influence, take advantage, or harm.

Link: Finding the Right Fit: Decision-Making Supports and Guardianship

Topics: Caregiving, Cognition/Capacity, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Multidisciplinary

Level: Basic, Intermediate

California APS Consistency in Findings Blended Training

Source: San Diego State University School of Social Work

Published: 2019

Summary:

 

This course has been developed as a blended learning composed of an eLearning and an instructor-led training, where participants first take the eLearning to gain foundational information and then attend the skill-building Instructor-Led Training to build upon that foundation.

eLearning:

This eLearning course uses the CA APS Standards for Consistency in Determining Findings Protocol, which consists of the Guiding Principles and the Matrix, and applies the protocol to case studies. The Guiding Principles and the Matrix make the decision-making process in determining findings easier, enhance effectiveness, and reduce the stress often associated with determining findings. This training will provide clarity on what information to gather during an investigation, what is and what is not important in evaluating the information, and guidance in interpreting the information (1.5 CEs).

Instructor-Led Training:

In this hands-on and engaging advanced instructor-led training, participants receive the opportunity to build upon the foundations learned in the eLearning and practice determining findings to create consistency throughout the state. It is packed with scenarios to help participants work through the California APS Standards for Consistency in Determining Findings Matrix and better understand the findings standards set forth in the Guiding Principles for Consistency in Determining Findings. Participants will write various findings rational narratives, providing a framework for presenting logical justification for findings.

 

Link: California APS Consistency in Findings Blended Training

Topics: Prevention, Reporting, Screening/Assessment

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Multidisciplinary, Social Services

Level: Advanced

Adult Protective Services Workforce Innovations (APSWI)

Source: San Diego State University School of Social Work

Published: 2019

Summary:

Adult Protective Services Workforce Innovations (APSWI) is a training program of the Academy for Professional Excellence, a project of the San Diego State University School of Social Work.

APSWI provides innovative workforce development to APS professionals and their partners. Our mission is to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities to ensure that abused and vulnerable older adults and adults with disabilities receive high quality, effective interventions and services.

APSWI in partnership with state and national organizations has developed a nationally recognized Core Competency Training Curriculum for APS professionals. This curriculum is reviewed and approved by experts in the elder and dependent adult abuse fields.

These videos are all FREE for APS programs to use and are available on our webpage. Click here or on the link below for more information.

Link: Adult Protective Services Workforce Innovations (APSWI)

Topics: Financial Abuse, Neglect, Prevention, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Community, Multidisciplinary, Social Services

Level: Advanced, Intermediate

California APS Consistency in Findings Blended Training

Source: San Diego State University School of Social Work

Published: 2019

Summary:

 

This course has been developed as a blended learning composed of an eLearning and an instructor-led training, where participants first take the eLearning to gain foundational information and then attend the skill-building Instructor-Led Training to build upon that foundation.

eLearning:

This eLearning course uses the CA APS Standards for Consistency in Determining Findings Protocol, which consists of the Guiding Principles and the Matrix, and applies the protocol to case studies. The Guiding Principles and the Matrix make the decision-making process in determining findings easier, enhance effectiveness, and reduce the stress often associated with determining findings. This training will provide clarity on what information to gather during an investigation, what is and what is not important in evaluating the information, and guidance in interpreting the information (1.5 CEs).

Instructor-Led Training:

In this hands-on and engaging advanced instructor-led training, participants receive the opportunity to build upon the foundations learned in the eLearning and practice determining findings to create consistency throughout the state. It is packed with scenarios to help participants work through the California APS Standards for Consistency in Determining Findings Matrix and better understand the findings standards set forth in the Guiding Principles for Consistency in Determining Findings. Participants will write various findings rational narratives, providing a framework for presenting logical justification for findings.

 

Link: California APS Consistency in Findings Blended Training

Topics: Screening/Assessment

Access: Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced

Investigating APS Criminal Cases ILT

Source: San Diego State University School of Social Work

Published: 2019

Summary:

Course Description
This course will improve APS professionals documentation, increase their ability to investigate criminal cases, and provide a better understanding of the court process. This instructor-led training will advance participant knowledge and skills gained from NAPSA Core Competency module #22 Working with the Criminal Justice System. (6 CEs)

Use this Self-Assessment to gauge comfort level with advanced material.

Prerequisite
Participants with under 18 months experience working in APS are required to complete Core Competency module #22. Participants with over 18 months experience working in APS are encouraged to complete Core Competency module #22.

Link: Investigating APS Criminal Cases ILT

Topics: Legal

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary

Level: Advanced

Estate Planning and Financial Abuse Issues in APS ILT

Source: San Diego State University School of Social Work

Published: 2019

Summary:

Course Description
In this interactive and informative advanced training, participants learn the foundations of estate planning and its relation to financial abuse.  They learn how to identify estate planning documents to enhance their investigations into financial abuse allegations including specific areas of actual and potential abuse. Participants will have multiple opportunities to physically review common estate planning documents and gain helpful insight on specifics to look for in their investigations. Investigation and interviewing techniques including how to document their investigations so that they are more likely to be accepted for prosecution will be covered and participants will walk away feeling more confident in investigating these complex and common abuse allegations.

Link: Estate Planning and Financial Abuse Issues in APS ILT

Topics: Legal, Multidisciplinary, Prevention, Screening/Assessment

Access: Download

Intended Use: Self-directed Learning

Audience: Finance, Legal/Law Enforcement, Multidisciplinary

Level: Advanced

Supports and Tools for Elder Abuse Prevention, Resources from NCEA and n4a

Source: National Association of Area Agencies on Aging and National Center on Elder Abuse

Published: 2019

Summary:

Webinar Description:

We all deserve to live healthy and happy lives that are free from abuse. Yet older people are mistreated more often than we think. The National Center on Elder Abuse (NCEA), in partnership with the National Association of Area Agencies on Aging (n4a), launched the STEAP (Supports and Tools for Elder Abuse Prevention) Initiative to support and enhance the Aging Network’s elder abuse prevention education and outreach activities. This webinar will introduce practical and customizable tools your agency can use to engage and educate your community about the role everyone can play in preventing abuse.

Handout – 3.21.19 Supports and Tools for Elder Abuse Prevention, Resourc…

Presenters:

  • Julie Schoen, JD, Deputy Director, National Center on Elder Abuse
    ● Kimmy Moon, Project Assistant, National Center on Elder Abuse
    ● Patrice Earnest, Director, Eldercare Locator, n4a

Link: Supports and Tools for Elder Abuse Prevention, Resources from NCEA and n4a

Topics: Diversity/Cultural Competency, Multidisciplinary, Overview/General, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Community, Multidisciplinary, Social Services

Level: Basic, Intermediate

Free Webcast: Recognizing & Addressing Elder Abuse on Legal Helplines and Hotlines

Source: National Center on Law and Elder Rights

Published: 2019

Summary:

Recognizing elder abuse, neglect, and exploitation of older adults over the phone presents unique challenges for legal helpline and hotline advocates, and it requires skills specific to phone communication. Elder abuse may be hidden within the issue presented by the caller, and legal aid attorneys, pro bono attorneys, and staff have the difficult task of spotting these issues and determining the best way to handle them.

In this webcast, presenters will share information on:

  • How to identify elder abuse situations on helplines;
  • Best practices for trauma-informed communication and cultural competency when speaking with callers who have experienced abuse; and
  • Protocols for determining the best course of action, appropriate referrals, and safety precautions.

Senior-focused and general helplines, as well as advocates providing services by phone will benefit from the information presented in this webcast. Older adults who have experienced abuse may reach out to a variety of places to seek assistance, and screening for elder abuse is an important practice for all legal helplines and call centers.

Link: Free Webcast: Recognizing & Addressing Elder Abuse on Legal Helplines and Hotlines

Topics: Cognition/Capacity, Domestic Violence in Later Life, Financial Abuse, Overview/General, Physical Abuse, Psychological Abuse, Reporting, Screening/Assessment, Sexual Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Webinar: Signs of Elder Abuse, Neglect, and Exploitation

Source: National Center on Law and Elder Rights

Published: 2019

Summary:

Webinar for the Signs of Elder Abuse, Neglect, and Exploitation.

American Bar Association Commission on Law and Aging
The mission of the American Bar Association Commission on Law and Aging (ABA Commission) is to serve
as the collaborative, interdisciplinary leader of the Association’s work to strengthen and secure the legal rights,
dignity, autonomy, quality of life, and quality of care of aging persons, particularly low-income and vulnerable
elders. Since 1979, the ABA Commission has carried out this mission through research, policy development,
technical assistance, advocacy, education, and training.
Key Lessons
1. Lawyers and others who work with older adults should be aware of signs of physical, emotional, and
behavioral abuse, neglect, or exploitation.
2. Unexplained changes in behavior, such as fear, nervousness, or changes in emotional stability can be an
indicator of a wide array of issues.
3. Financial exploitation is the unauthorized theft of money or property of a person, however, not all
exploitation leaves a person unable to meet basic needs.
4. Always be observant. If something is concerning, extend the conversation and ask questions.
5. Know when to consult with Adult Protective Services, law enforcement, a social worker, or other
professionals.

Link: Webinar: Signs of Elder Abuse, Neglect, and Exploitation

Topics: Financial Abuse, Neglect

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers

Level: Intermediate

Older Adult Nest Egg: Tools for preventing financial fraud

Source: Dr. Peter Lichtenberg

Published:

Summary:

Older Adult Nest Egg helps frontline professionals review significant financial decisions to identify and protect seniors vulnerable to fraud. Older adults lose billions of dollars each year to fraud, identity theft, and scams. Now, thanks to new screening interviews created by gerontologist and researcher Dr. Peter Lichtenberg, professionals have the tools to determine awareness, influence, and judgment about an older client’s recent financial decisions.

Link: Older Adult Nest Egg: Tools for preventing financial fraud

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

NCEA’s Elder Abuse and Financial Exploitation Resources Webinar – November 8th

Source: NCEA's Webinar on Elder Abuse and Financial

Published:

Summary:

The NCEA in conjunction with our partners listed below is honored to announce a special webinar to highlight Elder Abuse and Financial Exploitation Resources available to law enforcement, rural and tribal communities.  This webinar serves as a precursor to the U.S. DoJ’s Rural and Tribal Elder Justice Summit in Des Moines, Iowa.*

Register below to learn what Elder Justice resources are available from:

• The National Center on Elder Abuse (NCEA)-Julie Schoen and Eden Ruiz-Lopez
• The National Sheriffs’ Association (NSA)-Michael LaRiviere
• The International Association of Chiefs of Police (IACP)-Joseph Marcus
• The National White Collar Crime Center (NW3C)-James Foley

Webinar Recording: https://youtu.be/jBECGBzAU3E

PDF of Slides: 20110718 Elder Abuse and Financial Exploitation Resources Webinar

Link: NCEA’s Elder Abuse and Financial Exploitation Resources Webinar – November 8th

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Finance, Legal/Law Enforcement, Social Services

Level: Intermediate

Source: National Center on Law and Elder Rights

Published:

Summary:

Slides: https://ncler.acl.gov/Files/Financial-Exploitation-and-Rural-Older-Adults.aspx?eType=EmailBlastContent&eId=aceaf76b-d267-4046-af1d-ad60e443a7dc

 

Link:

Topics: Financial Abuse

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Finance, Legal/Law Enforcement

Level: Intermediate

Sexual Assault Response Team Toolkit

Source: National Sexual Violence Resource Center

Published:

Summary:

The SART Toolkit’s focus is adult victims of sexual assault. SARTs may choose their primary focus, such as sexual assault across the lifespan, sexual assault of adults and individuals later in life, or child victims. This section of the SART Toolkit addresses issues of sexual assault across the lifespan.

Link: Sexual Assault Response Team Toolkit

Topics: Domestic Violence in Later Life, Physical Abuse, Sexual Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement, Multidisciplinary

Level: Advanced

National Indigenous Elder Justice Initiative Online Interactive Educational Module – Healthcare

Source: NIEJI

Published:

Summary:

Elder Abuse
This NIEJI Online Interactive Training Program – Healthcare Module was developed to train healthcare providers working with Native elderly on factors for recognizing, identifying, and reporting suspected elder abuse and neglect. Professionals who may find this module relevant include: physicians, nurses, certified nursing assistants (CNA), community health representatives (CHR), home health aides, psychologists, behavioral health consultants, physical therapists, occupational therapists, dieticians, emergency medical technicians, and other medical personnel.

Link: National Indigenous Elder Justice Initiative Online Interactive Educational Module – Healthcare

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Health Care

Level: Basic

“Q&A” Program on RCTV – Elder Exploitation: Follow the Money

Source: Reading Community Television

Published:

Summary:

In this 45 minute program, host Dr. Rachel Geller, Ed.D. and guests Kendra Cooper (MA Attorney/Educator) and Jane Krieger (Personal Representative) discuss the problem of financial exploitation of elders, citing specific examples and patterns followed by some abusers.

Considering how disabilities or mental confusion can be misdiagnosed as “dementia” rather than “delirium” caused by underlying infection, medication interactions, dehydration or diet, the participants emphasize the importance of regularly obtaining medical records and second opinions from medical providers. Sometimes evaluations are conducted without consideration of physical disabilities like hearing or vision. Deemed “not of capacity” and drugged, elders can lose their civil rights through guardianships, powers of attorney or healthcare proxies. Groups of people and entities may target elders and work together to control them. “Sweetheart scammers” befriend lonely, vulnerable elderly people, gain their trust and then use isolation and undue influence to benefit financially. When an elder’s usefulness has passed and their assets are depleted by financial exploiters, the elderly often perish while abusers move on to the next victims.

With 10,000 residents turning 62 every day nationally, Episode 12 emphasizes the need for the training of law enforcement, protective services and the courts in financial exploitation. Discussion includes references to the 2014 MA Legislative Commission Report on Elder Protective Services and the 2015 Maine Attorney General Final Report on Financial Exploitation of Elders. More recently, the October 2017 Federal Elder Abuse Prevention and Prosecution Act (EAAPA) contains provisions for the training of FBI and federal prosecutors in financial exploitation of elders.

Q&A Episode 12 “Elder Exploitation: Follow the Money” will be shown on RCTV Comcast 9 and Verizon 31at the following times:
Mondays 12 Noon, Tuesdays at 5:00 PM, Wednesdays 7:30 PM, Thursdays 7:30 PM,  Fridays 12 Noon, Saturdays 10:00 AM, and Sundays 1:00 PM.

Link: “Q&A” Program on RCTV – Elder Exploitation: Follow the Money

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Finance, Social Services

Level: Advanced, Basic, Intermediate

Identifying and Referring Elder Mistreatment

Source: Medical University of South Carolina

Published:

Summary:

The Elder Abuse Identification and Referral Training is a concentrated overview of elder abuse and how healthcare professionals can identify, refer, and report these cases
At the completion of this activity, you should be able to:
  • Identify the signs, symptoms, risk factors, perpetrator characteristics, and mental health outcomes of elder abuse
  • Assess an older adult using the Elder Abuse Suspicion Index (EASI) validated screening tool or other method.
  • Develop a protocol for identifying and referring elder abuse and adapting this protocol to the needs and setting of your department

In order to receive CME credit, non-MUSC providers must view the training video below, complete the post-test and evaluation, and submit the Elder Abuse Training Payment Information Form along with $25 payment for certificate and storage fee. After receipt of the certificate fee, providers will receive a certificate for 0.75 AMA PRA Category I Credit(s)™.

Credit Designation
The Medical University of South Carolina designates this enduring material for 0.75 AMA PRA Category I Credit(s)™. Physicians should only claim the credit commensurate with the extent of their participation in the activity.

Non-Physicians: The Medical University of South Carolina will award 0.08 CEUs (0.75 contact hours) for full time attendance. (1 contact hour equals 0.1 CEU).

Accreditation Statement
The Medical University of South Carolina is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Disclosure Statement
In accordance with the ACCME accreditation requirements and Standards for Commercial Support, anyone with the opportunity to influence the content of this educational activity is required to disclose any relevant financial relationships with commercial interests with a commercial interest. A commercial interest is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The planners, developers and authors of the Elder Abuse Identification and Referral Training have no relevant financial relationships to disclose. Commercial support was not received for this activity.
Release Date: September 1, 2018
Expiration Date: August 30, 2020

Link: Identifying and Referring Elder Mistreatment

Topics:

Access: Web-based, Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Health Care, Legal/Law Enforcement

Level: Advanced, Intermediate

MANDATED REPORTING: Elder and Dependent Adult Abuse and Neglect in California eLearning

Source: California Department of Social Services

Published:

Summary:

Course Description

In California many professions are now legally designated as mandated reporters of elder and dependent adult abuse. This course will address reporting responsibilities; help participants to understand how, when and where to report suspected abuse or neglect; and inform participants of what to expect after the report has been made. Upon completion of this course, participants will be equipped with the necessary tools and information they need to make a report each time they suspect or witness elder or dependent adult abuse or neglect.

Learning Objectives

Identify obligations as a mandated reporter.
Recognize signs of suspected abuse or neglect of elders or dependent adults as defined by California law.
Determine how, when and where to report suspected abuse or neglect based on where it occurs.
Describe what investigating agencies can or cannot do in response to your report.

What to Expect

This course is approximately 90 minutes in length and contains 4 lessons. It includes a post-test and downloadable handouts:
Lesson 1: Covers general reporting criteria and mandated reporting obligations.
Lesson 2: Allows participants to choose case scenarios and knowledge checks based on their specific profession or volunteer position.
Lesson 3: Explores the who, where, when, and how to make both the telephone and written report.
Lesson 4: Provides the understanding of what will happen after the report is made.

Why this training

This training will provide mandated reporters with foundational information about their mandated reporting requirements. If specialized training is needed, agencies can reach out to the local Adult Protective Services or Long-Term Care Ombudsman Program offices.

Intended Audience

Mandated Reporters including, but not limited to:
• Administrators, supervisors and staff of a public or private care facility
• Adult Care Custodian
• Health Practitioner
• Clergy Member
• Bank or Financial Institution personnel
• Adult Protective Services (APS) personnel
• Law enforcement personnel
• Animal Control and Code Enforcement personnel
Note: A mandated reporter is any person who has assumed full or intermittent responsibility for the care or custody of an elder or dependent adult, whether or not that person receives compensation for the care or custody.

Link: MANDATED REPORTING: Elder and Dependent Adult Abuse and Neglect in California eLearning

Topics: Legal, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Intermediate

Nursing Home Discharge: Know your rights

Source: The National Consumer Voice - Long-Term Care Ombudsman Resource Center

Published:

Summary:

Link: Nursing Home Discharge: Know your rights

Topics: Long-term Care, Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

The Department for the Aging’s Center for Organization Development and Training

Source: NYC Department for the Aging

Published:

Summary:

The Department for the Aging’s Center for Organization Development and Training offers a broad range of courses for staff and volunteers of DFTA-funded organizations. Sessions focus on developing and strengthening the knowledge and skills community partners need to effectively serve New York’s older population. Training is offered in these areas: leadership; case management/social work; program management; aging and mental health; DFTA’s Client Database; computer skills; communication skills; workplace effectiveness; fundraising; supervision; benefit and entitlement programs.

Link: The Department for the Aging’s Center for Organization Development and Training

Topics: Legal

Access: Download

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement

Level: Advanced

Elder Financial Abuse Online Training

Source: Association of Certified Financial Crime Specialists

Published:

Summary:

Financial Abuse of Older Adults: Recognize, Review and Respond

Everyone knows elder financial abuse is a problem, but few understand what to do about it. This award-winning 35-minute course Financial Abuse of Older Adults: Recognize, Review and Respond is built around 3 short videos that illustrate how older adults are vulnerable to those they rely on the most – and what financial institutions can do about it.

The three short stories (about four minutes each) are currently available as a video resource for use in the USA or Canada to use as a supplement to your current training– for example by showing the videos as part of a lunch-and-learn session or as an online resource for staff.

This course awards 0.5 CFCS Credits and the content can be modified to form a customized version of the course for your financial institution. If you are interested in customization, please contact us.

Financial Abuse of Older Adults US (English) – ACFCS Member $39
Financial Abuse of Older Adults US (English) – Non-Member $49
 Financial Abuse of Older Adults Canada (English) – ACFCS Member $39
 Financial Abuse of Older Adults Canada (English) – Non-Member $49
Financial Abuse of Older Adults – Standalone Video Resource Licensing Contact Us

Link: Elder Financial Abuse Online Training

Topics: Financial Abuse

Access: Order (Fee)

Intended Use: Self-directed Learning

Audience: Finance

Level: Advanced

Online Training on Elder Abuse

Source: Elder Source Institute

Published:

Summary:

Online training options are designed for individuals interested in being better informed and more proactive in responding to the needs of people as they age. Online trainings can be purchased for individuals, as individuals- or can be purchased and facilitated in a group setting. A few of our online trainings also come with the option of FREE CEUs- valid in the state of Florida for specific disciplines.

Link: Online Training on Elder Abuse

Topics: Overview/General

Access:

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Intermediate

Online Elder Abuse Tool Kit

Source: Senior Rights Victoria

Published:

Summary:

Elder abuse prevention online professional education training

The Victorian Government is currently delivering Elder Abuse Prevention online professional education training. This online training has been initiated to assist in building the capacity of the Victorian workforce to identify and respond to elder abuse and is based on the Victorian Government Practice Guide, With respect to age 2009.

Objectives of the training are to:

  • recognise and define types of elder abuse
  • identify risk factors for elder abuse
  • understand the empowerment model
  • recognise that elder abuse situations are often complex
  • understand duty of care as worker
  • contribute to building the capacity of organisation’s to effectively respond to elder abuse.

The course, targeted at anyone working with older people, takes 1.5 to 2 hours to complete and is free of charge. It includes a range of case studies, some in video format to illustrate these concepts and there is a short assessment at the end. Participants are required to register for the course and will be issued with a certificate upon successful completion of the course and assessment.

The course portal is located at: http://elderabuseprevention.e3learning.com.au.

Additionally the Department of Health and Human Services has granted Crown Copyright Licences to GVPCP (Goulburn Valley Primary Care Partnership) and RACGP (The Royal Australian College of General Practitioners) to use the department’s elder abuse prevention training materials:

  • Workshop 1 Manual: Rights. Respect. Trust. “Victorian Government Elder Abuse Prevention Strategy”
  • Workshop 2 Manual: Rights. Respect. Trust. Victorian Government Elder Abuse Prevention Strategy”
  • DVD 1. Recognise and Respond to Elder Abuse (Workshop 1)
  • DVD 2. Responding to Indications of Elder Abuse (Workshop 2)
  • DVD 3. The Role of Seniors Rights Victoria

RACGP can use, reproduce, adapt and communicate these materials to enable them to deliver professional education training in elder abuse prevention to professionals working in general practice.

GVPCP can use the materials, including by granting sub-licences, to enable them to deliver professional education training in elder abuse prevention workshops to professionals in Victorian based agencies which service Victorian communities and which are members of the Goulburn Valley Primary Care Partnership.

Also see DVRCV training.

Link: Online Elder Abuse Tool Kit

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Basic, Intermediate

Seniors & People with Disabilities: Webinar Trainings and Materials

Source: Oregon Department of Human Services

Published:

Summary:

Aging Disability and Resource Connection of Oregon

Link: Seniors & People with Disabilities: Webinar Trainings and Materials

Topics: Caregiving, Cognition/Capacity, Diversity/Cultural Competency, Domestic Violence in Later Life, Financial Abuse, Legal, Long-term Care, Multidisciplinary, Neglect, Overview/General, Physical Abuse, Prevention, Psychological Abuse, Reporting, Screening/Assessment, Self-neglect, Sexual Abuse

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Basic, Intermediate

Preventing Elder Abuse Resource Center

Source: Financial Services Institute

Published:

Summary:

Elder Financial Abuse or Exploitation is “the unauthorized or improper use of the resources of an elder for monetary or personal benefit, profit or gain.” Examples include forgery, the improper use of guardianship or power of attorney and the use of coercion or deception to surrender finances. Commonly, the victims of elder financial abuse suffer from diminished capacity and are unable to manage their finances in line with their own self-interest and values.

FSI and its member firms are committed to the prevention of elder financial abuse. FSI’s member firms and financial advisors commonly deal with clients who may fall victim to elder financial abuse. To assist our members, FSI has created this resource center to provide FSI members with helpful resources and tools to assist in identifying and reporting elder financial abuse.

Please Note: this material is provided for informational purposes only and is not intended as legal advice. Please consult with your firm’s Legal and Compliance Department and your firm’s policies and procedures, for further guidance related to any specific scenario you may have.

Link: Preventing Elder Abuse Resource Center

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance, Multidisciplinary, Social Services

Level:

Elder Abuse Prevention Program

Source: Institute on Aging Elder Abuse Prevention Program

Published:

Summary:

The Institute on Aging’s Elder Abuse Prevention Program provides education, outreach, advocacy, and strategic partnerships to prevent and respond to the abuse of older adults and adults with disabilities. We provide presentations to professionals on how to identify, prevent, and report elder abuse. We provide presentations to older adults on how to protect themselves against abuse and scams. In partnership with San Francisco’s Adult Protective Services, Public Guardian’s Office, Long-Term Care Ombudsman, District Attorney’s Office, and Police Department, we hold twice monthly Elder Abuse Forensic Center meetings to discuss San Francisco’s most difficult-to-solve elder abuse cases. In addition, we convene Elder Abuse Multidisciplinary Team meetings six times a year for members of the public, legal services providers, private professionals, and local senior service programs to learn about resources available to elder abuse victims.

Our programs and services educate and prevent elder abuse by:

  • Training service providers and older adults on how to detect, prevent, and report elder abuse
  • Creating public awareness campaigns
  • Providing expert speakers specializing in:
    • Elder abuse
    • Dependent adult abuse
    • Scams & financial abuse
  • Coordinating the San Francisco Elder Abuse Forensic Center and Multidisciplinary teams
  • Advocating for new policies and services
  • Participating in the San Francisco Family Violence Council

Link: Elder Abuse Prevention Program

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary

Level: Advanced, Basic, Intermediate

Elder Abuse Awareness Training for Grantees

Source: Nevada Aging and Disability Services Division

Published:

Summary:

Grantees may administer the following training to staff and volunteers to meet Aging and Disability Services Division grantee requirements for elder abuse awareness training. See the General Service Specifications for documentation requirements.

Additionally, grantees are encouraged to have staff and volunteers view videos provided by the Elder Justice Now Campaign at http://www.ncoa.org/public-policy-action/elder-justice/elder-justice-now-campaign.html.

Link: Elder Abuse Awareness Training for Grantees

Topics: Diversity/Cultural Competency, Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates

Level:

Elder Abuse Training

Source: aQuire Training

Published:

Summary:

Link: Elder Abuse Training

Topics: Overview/General

Access: Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level:

Elder Abuse: Additional Resources

Source: Centers for Disease Control and Prevention

Published:

Summary:

Link: Elder Abuse: Additional Resources

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Basic, Intermediate

Elder Abuse Resources for Law Enforcement Officers

Source: US Department of Justice - Elder Justice Initiative

Published:

Summary:

Federal, state, and local law enforcement officers play a unique and critical role in our response to elder abuse and financial exploitation.  The Department of Justice has compiled information to enhance the ability of law enforcement officers to respond effectively to cases involving elder abuse.

Link: Elder Abuse Resources for Law Enforcement Officers

Topics: Cognition/Capacity, Domestic Violence in Later Life, Financial Abuse, Legal, Long-term Care, Multidisciplinary, Neglect, Overview/General, Physical Abuse, Reporting, Screening/Assessment, Sexual Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement

Level: Advanced, Intermediate

Elder Abuse- Training Resources and Tools

Source: National Criminal Justice Reference Service

Published:

Summary:

With support from BJA, the National Center for State Courts established the Center for Elders and the Courts and produced the following resources:

Additionally, BJA supported the production of the following resource by the American Bar Association:

Developing an Elder Abuse Case Review Multidisciplinary Team in Your CommunityWith support from the Office for Victims of Crime, the goal of this Elder Justice Initiative guide is to encourage and facilitate the development and growth of elder abuse case review Multidisciplinary Teams (MDTs). The guide contains information about MDT structures and functions, along with common issues with which a team will need to grapple in developing a case review MDT.Elder Abuse Guide for Law Enforcement (EAGLE)Developed with funding from the U.S. Department of Justice, EAGLE is a national web module designed to support officers in identifying, intervening, and resolving cases of elder abuse. View the EAGLE Demo video to learn more.Multidisciplinary Team Technical Assistance Center (MDT TAC)The mission of the Elder Justice Initiative’s MDT TAC is to provide tools, resource materials, and individualized consultations to facilitate the expansion of elder abuse case review MDTs across the nation.Nursing Response to Elder Mistreatment CurriculumDeveloped with funding from the Office for Victims of Crime, the goal of this course is to help nurses acquire essential knowledge and skills to appropriately respond to elder mistreatment. This course prepares nurses to integrate nursing and forensic sciences into the care of vulnerable older adults who have been mistreated or are at high risk for mistreatment by trusted others.Office for Victims of Crime Training and Technical Assistance Center (OVC TTAC)The mission of OVC TTAC is to bridge the gap among knowledge, experience, and victim assistance practice to help the victim assistance field successfully meet the challenges of an increasingly complex service delivery environment. OVC TTAC offers both online and onsite training and technical assistance opportunities, including the following:

Office for Victims of Crime (OVC): Library & Multimedia – Elder Abuse video messageThe Elder Abuse section of OVC’s Library & Multimedia page provides access to the following resources:

Office for Victims of Crime (OVC): Vicarious Trauma Toolkit (VTT)OVC’s VTT helps organizations and agencies address work-related exposure to trauma and the impact it may have. The VTT captures information and tools for those in specific fields, such as victim services, EMS, and law enforcement, and offers a compendium of resources.Prosecuting Elder Abuse and Neglect: Critical Elements of a Successful Elder Abuse or Neglect Prosecution video messageMade available through the Elder Justice Initiative, this video series covers many of the critical elements of investigating and prosecuting cases or elder abuse or neglect.Prosecutors Curriculum on Elder AbuseSupported by Office on Violence Against Women funding as part of the New York City Elder Abuse Training Project, this manual is designed to prepare instructors to present seminars and courses to prosecutors covering several topics relevant to elder abuse prosecution.Training Resources on Elder Abuse (TREA)A collaboration between the National Center on Elder Abuse and the University of Southern California Department of Family Medicine and Geriatrics, the TREA site provides access to a searchable training database, live conferences and trainings, a video library, and additional resources.U.S. Department of Justice: Elder Justice InitiativeThis site serves as a resource for victims of elder abuse and financial exploitation and their families; practitioners who serve them; law enforcement agencies and prosecutors; and researchers seeking to understand and address this silent epidemic plaguing our nation’s older adults.

 

Link: Elder Abuse- Training Resources and Tools

Topics: Domestic Violence in Later Life, Financial Abuse, Legal, Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced

Elder Abuse Prevention Training Learning Path

Source: Nevada Care Connection

Published:

Summary:

This is the Elder Abuse Prevention Training presented by the State of Nevada Aging and Disability Services Division.Elder abuse is an under recognized problem with devastating and even life threatening consequences.

Every day, headlines throughout the U.S. paint a grim picture of seniors who have been abused, neglected, and exploited, often by people they trust the most. Abusers may be spouses, family members, personal acquaintances, or professionals in positions of trust; or opportunistic strangers who prey on the vulnerable.

This course covers Nevada law as it pertains to Elder Abuse.  It satisfies annual training requirements for mandated reporters under NRS 200.5091.

For information regarding Elder Abuse outside of Nevada, visit the National Center on Elder Abuse.

Link: Elder Abuse Prevention Training Learning Path

Topics: Financial Abuse, Legal, Long-term Care

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement, Multidisciplinary

Level:

Preventing Elder Financial Abuse and Exploitation with Tellers

Source: Wisconsin Department of Justice

Published: 2018

Summary:

The 10-minute video identifies common red flags that banking professionals can watch for to prevent and safeguard our communities from elder financial abuse. The video was produced by the DOJ in partnership with the Wisconsin Bankers Association and the Wisconsin Credit Union League.

Link: Preventing Elder Financial Abuse and Exploitation with Tellers

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Finance, Legal/Law Enforcement, Social Services

Level: Basic

Advisory for financial institutions on preventing and responding to elder financial exploitation

Source: Consumer Financial Protection Bureau

Published: 2016

Summary:

The Consumer Financial Protection Bureau (CFPB or the Bureau) provides broad recommendations in this advisory for banks and credit unions to help them prevent and respond quickly to elder financial exploitation. The CFPB has identified the benchmarks provided in this advisory to help financial institutions assess and strengthen their current practices for preventing, detecting, and responding to the financial exploitation of older people.

Elder financial exploitation has been called the crime of the 21st century. Deploying effective interventions has never been more important. Recent studies suggest that financial exploitation—the illegal or improper use of an older person’s funds, property or assets— is the most common form of elder abuse and yet only a small fraction of incidents are reported. Older people are attractive targets because they often have assets and a regular source of income. These consumers may be especially vulnerable due to isolation, cognitive decline, physical disability, health problems, and/or bereavement. Elder financial exploitation robs victims of their resources, dignity and quality of life—and they may never recover from it.

Financial institutions play a vital role in preventing and responding to this type of elder abuse. Banks and credit unions are uniquely positioned to detect that an elder account holder has been targeted or victimized, and to take action.

Link: Advisory for financial institutions on preventing and responding to elder financial exploitation

Topics: Financial Abuse, Prevention, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Finance

Level: Advanced, Intermediate

Recommendations and report for financial institutions on preventing and responding to elder financial exploitation

Source: Consumer Financial Protection Bureau

Published: 2016

Summary:

Elder financial exploitation robs victims of their resources, dignity and quality of life—and they may never recover.  Banks and credit unions are uniquely positioned to detect it and to take action.

The Consumer Financial Protection Bureau’s Office for Older Americans has identified best practices to assist banks and credit unions with their efforts to prevent elder financial abuse and intervene effectively when it occurs. The CFPB issued an advisory and a report including broad recommendations. The Bureau invites institutions to consider these recommendations as they assess their own current practices.

Link: Recommendations and report for financial institutions on preventing and responding to elder financial exploitation

Topics: Financial Abuse, Legal, Prevention, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Finance, Legal/Law Enforcement

Level:

Language: Chinese, Korean, Spanish

Memorandum on financial institution and law enforcement efforts to combat elder financial exploitation

Source: Consumer Financial Protection Bureau

Published: 2017

Summary:

The Consumer Financial Protection Bureau, the United States Department of the Treasury, and the Financial Crimes Enforcement Network (FinCEN) are issuing this joint memorandum to encourage coordination among financial institutions, law enforcement, and adult protective service agencies (APS) in order to protect older adults from elder financial exploitation.

Link: Memorandum on financial institution and law enforcement efforts to combat elder financial exploitation

Topics: Financial Abuse, Legal, Prevention, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Finance, Legal/Law Enforcement

Level: Advanced

Interagency Guidance on Privacy Laws and Reporting Financial Abuse of Older Adults

Source: Consumer Financial Protection Bureau

Published: 2013

Summary:

Employees of depository institutions and other financial service providers that constitute “financial institutions” for purposes of the GLBA may observe signs of possible financial exploitation of an older adult. Various federal and state authorities either require or encourage reporting of this type of information to the appropriate agency. This guidance clarifies that reporting suspected financial abuse of older adults to appropriate local, state, or federal agencies does not, in general, violate the privacy provisions of the GLBA or its implementing regulations. In fact, specific privacy provisions of the GLBA and its implementing regulations permit the sharing of this type of information under appropriate circumstances without complying with notice and opt-out requirements.

Link: Interagency Guidance on Privacy Laws and Reporting Financial Abuse of Older Adults

Topics: Financial Abuse, Legal, Prevention, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Finance, Legal/Law Enforcement

Level: Advanced

Legal Training of Elder Abuse

Source: National Center on Law and Elder Rights

Published: 2017, 2018

Summary:

NCLER offers a National Legal Training Curriculum to the legal and aging network. Trainings are offered in Elder Abuse and seven other subject areas including: Health and Long-Term Services and Supports, Economic Security, Advance Planning, Supported Decision-Making, Guardianship, and Consumer Protection, and Housing. Written materials accompany each training and are available for download.

Link: Legal Training of Elder Abuse

Topics: Caregiving, Domestic Violence in Later Life, Financial Abuse, Legal, Long-term Care, Multidisciplinary, Neglect, Overview/General, Physical Abuse, Prevention, Psychological Abuse, Reporting, Self-neglect, Sexual Abuse

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Basic

Building an Elder Justice Movement State by State

Source: California Elder Justice Coalition

Published:

Summary:

Protecting the rights, safety, and security of older adults requires comprehensive public policy and programs for abuse reporting, legal assistance, victims’ rights, consumer protection, patients’ rights, and long term services and supports. This webinar described 4 state coalitions in California, Minnesota, Ohio, and New York that are mobilizing stakeholders to design policies and programs that prevent abuse, counter ageism, promote autonomy and independence, and improve service delivery.  It was the first in a series of webinars as part of CEJC’s National Elder Justice Advocates Academy with support from the Huguette Clark Family Fund for Protection of Elders.

Panelists included:

Lisa Nerenberg, MSW, MPH, Executive Director, California Elder Justice Coalition
Risa Breckman, LCSW, Executive Director, NYC Elder Abuse Center
Georgia Anetzberger, PhD, ACSW, Adjunct Assistant Professor, Department of Medicine, Case Western Reserve University
Iris Freeman, MSW, Adjunct Professor of Law, William Mitchell College of Law
Paul L. Caccamise, LMSW, ACSW, Vice President for Program, Lifespan of Greater Rochester Inc.

Link: Building an Elder Justice Movement State by State

Topics: Legal, Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Legal/Law Enforcement

Level: Intermediate

MDT Guide and Toolkit

Source: The United States Department of Justice

Published: 2017

Summary:

MDT GUIDE AND TOOLKIT

The goal of this guide is to encourage and facilitate the development and growth of elder abuse case review Multidisciplinary Teams (MDTs). In this guide, you will find information about MDT structures and functions, along with common issues with which a team will need to grapple in developing a case review MDT. There is no one way to create or maintain a MDT. Therefore, this guide offers a variety of ideas, sample materials, resources and tools intended to guide the development and sustainability of an MDT.

Any community can start an MDT. The form and function of your MDT will depend on the community in which it is developed. It may at times be frustrating as you face obstacles in your community. This guide can assist you in anticipating and planning for challenges and applying the knowledge and experiences of other MDTs to the development of your team.

Currently, the elder abuse MDT approach has received little empirical evaluation, although there are exceptions. However, there are no published studies that provide clear direction on how to create and maintain high functioning MDTs in any discipline, although work in this direction is burgeoning. Therefore, this guide draws heavily upon MDTs in other disciplines (child abuse, education, business, medicine).

Link: MDT Guide and Toolkit

Topics: Multidisciplinary, Overview/General, Prevention, Reporting

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Multidisciplinary, Social Services

Level: Advanced

Engaging Financial Institutions in Abuse Investigations

Source: California Elder Justice Coalition

Published: 2018

Summary:

Financial institutions often have information critical to elder financial abuse investigations that privacy concerns prevent them from sharing with investigators. In 2013, the Consumer Financial Protection Bureau and other federal agencies issued guidelines explaining what information institutions can share, which is more than many thought. Getting the word out was another matter.

The National Adult Protective Services Association (NAPSA) collaborated with the Philadelphia Corporation on Aging (PCA) to create a protocol that APS and other investigators can use in requesting evidence. Florida APS Director Robert Anderson, who spearheaded its use in his state, says that getting bank records was APS’ workers’ #1 complaint in 2015 but had disappeared by 2016 thanks to the protocol!

Anderson joined Alan Lawitz, Director of New York’s Bureau of Adult Services, which is also using the protocol, on a panel to describe their experiences. The session was led by Joe Snyder, PCA’s recently retired APS Director, who spearheaded the development of the protocol, which was supported by the Huguette Clark Family Fund for Protection of Elders. The protocol won the National Association of Area Agencies on Aging’s National Aging Achievement Award.
To see the Protocol, go to National Guidelines on the NAPSA website.

Panelists included:

Robert K. Anderson, State Director, Adult Protective Services, Florida Department of Children and Families
Alan Lawitz, Esq., Director, Bureau of Adult Services, New York State Office of Children & Family Services
Joe Snyder, Elder Justice Consultant, Chair of the Philadelphia Financial Exploitation Prevention Task Force, Chair of NAPSA’s Public Policy Committee, and Board Member of the National Institute on Elder Financial Exploitation

Link: Engaging Financial Institutions in Abuse Investigations

Topics: Financial Abuse, Legal, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Finance, Legal/Law Enforcement

Level: Advanced, Intermediate

California Elder Justice Coalition Webinar Recordings

Source: California Elder Justice Coalition

Published: 2018

Summary:

The California Elder Justice Coalition provides an archive of webinar recordings to the public. The materials include videos and slides. Each webinar brings out the critical issues of elder abuse, and covers the several aspects in finance, legal and social services area.

Link: California Elder Justice Coalition Webinar Recordings

Topics: Domestic Violence in Later Life, Financial Abuse, Legal, Overview/General, Physical Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community, Finance, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

AARP BankSafe Training

Source: AARP

Published: 2019

Summary:

AARP launched a free online training platform as part of their BankSafe Program for bank and credit union employees. More than 2,000 professionals from banks, credit unions, trade associations, adult protective service agencies, law enforcement agencies, and the legal field were participants in AARP’s development of the training platform.

Link: AARP BankSafe Training

Topics: Financial Abuse, Legal, Prevention, Reporting

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Community, Finance, Legal/Law Enforcement, Social Services

Level: Basic

Money smart for older adults resource guide

Source: Consumer Financial Protection Bureau

Published: 2017

Summary:

Money smart for older adults resource guide, in easy-to-read 14 point font, provides information on common frauds, scams and other forms of elder financial exploitation and suggests steps that older persons and their caregivers can take to avoid being targeted or victimized.

Link: Money smart for older adults resource guide

Topics: Caregiving, Financial Abuse, Prevention, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Finance

Level: Basic

Language: Spanish

Managing someone else’s money

Source: Consumer Financial Protection Bureau

Published: 2015

Summary:

The Consumer Financial Protection Bureau created guides tailored to the needs of people in four different fiduciary capacities:

  • Agents under a power of attorney
  • Court-appointed guardians
  • Trustees
  • Government fiduciaries (Social Security representative payees and VA fiduciaries)

Each guide contains information on the fiduciary’s responsibilities and tips on how to spot financial exploitation and avoid scams. Also, each guide includes a “Where to go for help” section with a listing of relevant agencies and service providers.

The guides are not intended to provide legal advice or serve as a substitute for your own legal counsel.

Link: Managing someone else’s money

Topics: Caregiving, Financial Abuse, Legal, Prevention, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Finance, Legal/Law Enforcement

Level: Basic

Report and Recommendations: Fighting Elder Financial Exploitation through Community Networks

Source: Consumer Financial Protection Bureau

Published: 2016

Summary:

Fighting Elder Financial Exploitation through Community Networks Report highlights what elder financial exploitation prevention and response networks do, how they work, how they can work better, and how they can be established. The report presents CFPB’s recommendations to existing networks and key stakeholders to develop and enhance their community’s collaborative efforts to fight financial exploitation. Accompanying this report is a Resource Guide with promising practices, sample documents, and resource materials.

Link: Report and Recommendations: Fighting Elder Financial Exploitation through Community Networks

Topics: Financial Abuse, Legal, Prevention, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Finance, Legal/Law Enforcement

Level: Advanced

Protecting Seniors: A Bank Resource Guide for Partnering with Law Enforcement and Adult Protective Services

Source: American Banking Association

Published: 2018

Summary:

ABA’s 2017 Older Americans Benchmarking Report indicates that in two-thirds of cases where banks suspected elder abuse or fraud, the banks turned to local law enforcement or Adult Protective Services (APS) for assistance. Partnerships with law enforcement and APS can provide resources to educate bankers and their customers about elder abuse. Furthermore, strong partnerships can help prevent devastating financial losses for elderly customers.

This document was designed as a resource guide to support banks in developing relationships with APS and law enforcement officials to proactively combat elder financial abuse and exploitation.

This guide contains information on:

  • The state of elder financial exploitation today
  • The role of APS and law enforcement
  • Reporting
  • How to create partnerships with key players, including customizable letters to reach out to law enforcement agencies, APS, and non-profit organizations.

Link: Protecting Seniors: A Bank Resource Guide for Partnering with Law Enforcement and Adult Protective Services

Topics: Financial Abuse, Legal, Reporting

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Legal/Law Enforcement, Multidisciplinary

Level: Basic, Intermediate

Reframing the Conversation on Elder Abuse

Source: FrameWorks Institute

Published: 2018

Summary:

This FrameWorks Academy course provides advocates working on the issue of elder abuse with a comprehensive communications strategy that has been empirically tested to improve public understanding and support for policy solutions that address and prevent elder abuse. The Frameworks Institute in Collaboration with the National Center on Elder Abuse have launched a new free online video lecture series on how to effectively reframe the way we talk about elder abuse with the public. These videos are a professional training product on how to communicate more powerfully about elder abuse as a social policy issue.

Please make sure to follow prompts to add to cart, register and enter the discount code: WEAAD2018 to allow the course to be 100% free (see attached Free Access Directions for assistance). This course will be free until next June 15, 2019.

This video lecture series is a part of the Reframing Elder Abuse project to reframe the public’s understanding of elder abuse. It is our hope that this Reframing Elder Abuse video lecture series strengthens all of our field’s public communication skills by teaching us how the public thinks about aging and abuse and how to use this understanding to discuss the role of ageism, social isolation and other social factors in elder abuse more effectively.

Link: Reframing the Conversation on Elder Abuse

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Basic

Consumer Voice & NORC Training Center

Source: Consumer Voice and the National Ombudsman Resource Center

Published: 2018

Summary:

The Consumer Voice & NORC Training Center is a space for all individuals interested in achieving high-quality long-term care to enhance their knowledge. E-learning courses include printable documents and videos available for consumers, Long-Term Care Ombudsman programs, advocates, and family members. The Consumer Voice Courses training revolves around understanding federal regulations, policies, and advocacy strategies, and the NORC training courses encompass Ombudsman strategies and advocacy.

*This Training Center requires learners to set up an account on the website.

Link: Consumer Voice & NORC Training Center

Topics: Long-term Care

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Social Services

Level: Basic, Intermediate

Elder Abuse Guide for Law Enforcement

Source: Department of Justice, Elder Justice Initiative and National Center on Elder Abuse

Published: 2018

Summary:

By virtue of U.S. demographics, elder abuse is the fastest growing crimes in the United States. Elder Abuse Guide for Law Enforcement (EAGLE) is a national web module designed to support officers in identifying, intervening, and resolving cases of elder abuse.

Link: Elder Abuse Guide for Law Enforcement

Topics: Caregiving, Domestic Violence in Later Life, Financial Abuse, Legal, Long-term Care, Multidisciplinary, Neglect, Overview/General, Physical Abuse, Psychological Abuse, Reporting, Screening/Assessment, Self-neglect, Sexual Abuse

Access: Web-based, Web-based (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Community, Legal/Law Enforcement, Multidisciplinary, Social Services

Level: Advanced, Basic, Intermediate

Suspicious Activity Reports (SARs) and Their Role in Investigations of Elder Financial Exploitation

Source: Department of Justice: Elder Justice Initiative

Published: 2017

Summary:

This webinar focuses on the importance of collaboration between financial institutions, law enforcement, and APS and the utilization of Suspicious Activity Reports (SARs).

Webinar speakers include representatives from CFBP, FinCEN, and the Office of Attorney General – New Jersey.

Link: Suspicious Activity Reports (SARs) and Their Role in Investigations of Elder Financial Exploitation

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement

Level: Advanced

Tribal Elder Protection Team Toolkit

Source: National Indigenous Elder Justice Initiative

Published: 2017

Summary:

This Toolkit is designed to help you identify and implement a tribal elder protection team. The toolkit is made up of several sections. Each section contains information that concentrates on different aspects of developing a tribal elder protection team. The supplemental materials below include an introduction webinar walking through how to access the Toolkit and utilize training materials.

Supplemental Materials:

Link: Tribal Elder Protection Team Toolkit

Topics: Diversity/Cultural Competency

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Community

Level: Intermediate

NCALL Trainers Toolkit

Source: The National Clearing House on Abuse in Later Life (NCALL)

Published: 2017

Summary:

The Trainers’ Toolkit offers several new and redesigned resources for trainers, including PowerPoint slide sets, interactive training exercises, and training modules. Trainers may use these components to create or enhance their own abuse in later life training.

 

Link: NCALL Trainers Toolkit

Topics: Caregiving, Domestic Violence in Later Life, Financial Abuse, Multidisciplinary, Overview/General, Psychological Abuse, Sexual Abuse

Access: Download, Web-based

Intended Use: Teaching Others

Audience: Advocates, Social Services

Level: Basic, Intermediate

NCALL Video Library

Source: The National Clearing House on Abuse in Later Life (NCALL)

Published: 2017

Summary:

The National Clearing House on Abuse in Later Life (NCALL) presents a robust video library including interviews with subject matter experts, defining various topics related to abuse in later life, as well as the Abuse in Later Life Education Series for Advocates. These videos allow viewers to enhance their understanding of topics as well as be provided with additional resources to aid in their exploration and knowledge of abuse in later life.

Link: NCALL Video Library

Topics: Caregiving, Cognition/Capacity, Diversity/Cultural Competency, Domestic Violence in Later Life, Financial Abuse, Multidisciplinary, Neglect, Overview/General, Physical Abuse, Reporting, Screening/Assessment, Self-neglect, Sexual Abuse

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Social Services

Level: Advanced, Basic, Intermediate

Strengthening the Structure of Justice to Prevent Elder Abuse

Source: NCEA

Published: 2017

Summary:

Elder abuse is an injustice with practical solutions. Check out this video and our websites, ncea.acl.gov and eldermistreatment.usc.edu to learn more about what we all can do to prevent and address abuse as we age.

Link: Strengthening the Structure of Justice to Prevent Elder Abuse

Topics: Overview/General, Prevention

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Social Services

Level: Basic

Elder Justice Initiative Webinar Series

Source: Office for Victims of Crime: Training and Technical Assistance Center

Published: 2017

Summary:

This 22-part webinar series provides critical information for prosecutors, law enforcement, and persons working on elder abuse cases. Each webinar is one-hour in length, with material ranging from how to navigate the U.S. Departement of Justice Elder Abuse Initiative’s website to specific investigative strategies.

Link: Elder Justice Initiative Webinar Series

Topics: Caregiving, Cognition/Capacity, Financial Abuse, Legal, Multidisciplinary, Neglect, Physical Abuse, Prevention, Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Basic, Intermediate

Research to Practice Webinars

Source: National Adult Protective Services Association (NAPSA)

Published:

Summary:

NAPSA, in conjunction with partners at the National Council on Crime and Delinquency (NCCD) and the National Committee for the Prevention of Elder Abuse, offers “Research to Practice” webinars on research-based and practice-based topics.

Link: Research to Practice Webinars

Topics: Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Social Services

Level: Intermediate

Talking Elder Abuse – A FrameWorks Communications Toolkit

Source: Talking Elder Abuse - A FrameWorks Communications Toolkit

Published: 2017

Summary:

This toolkit is designed to help experts and advocates who work in this field to increase public understanding of

  • why elder abuse is a matter of public concern
  • the causes of elder abuse, including the social determinants and environmental factors that can foster the occurrence of abuse, and
  • what solutions can most effectively prevent elder abuse, address existing cases, and improve the conditions and wellbeing of those who have experienced abuse.

This toolkit, sponsored by Archstone Foundation, The John A. Hartford Foundation, and Grantmakers in Aging, and in partnership with the National Center on Elder Abuse at the Keck School of Medicine of the University of Southern California, models how to apply the FrameWorks Institute’s evidence-based recommendations to messages and conversations about elder abuse and related issues, in order to build public understanding and support. The kit’s materials include:

  • sample communications, such as a “key points” guide and social media content, that can be adapted and repurposed for your organization’s needs
  • communications examples that demonstrate the “do’s and don’ts” of the framing recommendations
  • graphics that illustrate the key concepts of the recommendations
  • annotations that explain the framing strategies being illustrated.

Link: Talking Elder Abuse – A FrameWorks Communications Toolkit

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Community, Health Care

Level: Advanced, Basic, Intermediate

Pursuing Respect and Justice for Faith-Engaged Older Victims of Abuse

Source: National Clearinghouse on Abuse in Later Life (NCALL), Safe Havens Interfaith Partnership Against Domestic Violence and Elder Abuse

Published: 2016

Summary:

Religious affiliation is the most common form of organizational participation among older adults, with 50% reporting attending services weekly. Research indicates that these faith-affiliated older adults are likely to reach out to their faith communities for support if they experience abuse. Yet, too often faith leaders are not trained to respond to abuse in later life. At the same time, many victim service providers and other professionals are not trained to respond appropriately to the needs of faith-involved older victims. During this webinar, we explore how faith can be both a barrier and a resource for older victims and how partnerships between service providers and faith leaders can strengthen wellbeing and support for older victims of abuse. We also discuss resources and available training that could help you enhance the quality of life of older victims in your community who are faith-involved.

Link: Pursuing Respect and Justice for Faith-Engaged Older Victims of Abuse

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community, Social Services

Level: Basic

Interdisciplinary Training for those who Serve Vulnerable Adults and Seniors

Source: Social Security Administration (SSA)

Published: 2016

Summary:

The Social Security Administration (SSA) is pleased to present this Representative Payee Interdisciplinary Training series. It includes useful modules to educate individuals and organizations about the roles and responsibilities of serving as a representative payee, elder abuse and financial exploitation, effective ways to monitor and safely conduct business with the banking community, and ways to recognize the changes in decisional capacity among vulnerable adults and seniors. Although SSA initially developed this training to ensure that representative payees have key information that will assist them with serving our customers, we soon recognized that this training would be beneficial to all who work with or assist the most vulnerable.

Link: Interdisciplinary Training for those who Serve Vulnerable Adults and Seniors

Topics: Cognition/Capacity, Financial Abuse, Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Social Services

Level: Basic

Correlates of Depression in Self-Neglect

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2016

Summary:

Depression is common among older adults who no longer can care for themselves; and both self-neglect and depression are associated with poor health outcomes, including increased mortality. This webinar will explore some of the potential health and be… Morehavioral correlates of depression in older adults who neglect themselves. In addition, the webinar will cover implications for further research and the development of programs to address depression in this population. Part of a series on APS research to practice, this webinar is sponsored by the joint research committee of the National Adult Protective Services Association and the National Committee for the Prevention of Elder Abuse, with support from NCCD.

Link: Correlates of Depression in Self-Neglect

Topics: Self-neglect

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Social Services

Level: Advanced, Intermediate

Expanding Constructions of Elder Abuse: How Older Mothers View Their ‘Difficult’ Adult Children

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2016

Summary:

Dr. Smith, from Fordham University School of Social Service, presents findings from her new research, which examined older women’s perceptions of their ‘difficult’ adult children and of themselves. The webinar is an opportunity to discuss Dr. Smith’s findings, which were collected by doing in-depth open-ended interviews with low-income older mothers (>62), half of whom had sought services within agencies that service the needs of elder abuse victims. This is one of the few studies that focused on the experience of victims of abuse.

Link: Expanding Constructions of Elder Abuse: How Older Mothers View Their ‘Difficult’ Adult Children

Topics: Physical Abuse, Psychological Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Social Services

Level: Intermediate

Elder Abuse in our LGBTQ Community: An Intervention Guide for Service Providers and Partners in Care

Source: Elder Abuse Ontario

Published: 2016

Summary:

Elder Abuse Ontario has developed a series of ‘Training Modules’ on specific issues related to elder abuse. The Modules have been designed to provide a standardized format for training purposes that can be utilized for educating interdisciplinary sectors. Recognizing the diversity of training environments as well as time considerations, sections of the module can be used independently to teach on a specific subject area or used in its entirety. This module addresses elder abuse in the LGBTQ community such as systemic barriers and increased risk factors for LGBTQ older adults and how to support LGBTQ older adults.

Link: Elder Abuse in our LGBTQ Community: An Intervention Guide for Service Providers and Partners in Care

Topics: Diversity/Cultural Competency, Neglect, Overview/General, Psychological Abuse

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Archstone Caregiver Fotonovela

Source: National Center on Elder Abuse (NCEA)

Published: 2016

Summary:

Do you care for a loved one with Alzheimer’s Disease or another dementia? With funding from the Archstone Foundation, the Department of Family Medicine at the Keck School of Medicine of USC has created educational materials in English and Spanish for caregivers of people with dementia about preventing elder abuse.The Spanish “fotonovela” tells a story through a series of lively photos about a caregiver struggling to care for her mother with dementia and learning about elder abuse.

Link: Archstone Caregiver Fotonovela

Topics: Caregiving, Cognition/Capacity, Prevention

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers

Level: Basic

Language: Spanish

Online Interactive Educational Modules: Elder Abuse

Source: National Indigenous Elder Justice Initiative (NIEJI)

Published: 2016

Summary:

The NIEJI online interactive educational modules are designed for those in professional disciplines who work with and care for native elders in a variety of settings. The modules address: types of elder abuse, elder protection teams, elder vulnerability, prevention, and language while working with Native American elders.

Link: Online Interactive Educational Modules: Elder Abuse

Topics: Diversity/Cultural Competency, Overview/General, Screening/Assessment

Access: Web-based

Intended Use:

Audience: Caregivers, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Financial Frauds and Scams Against Elders: Government Responses and Resources

Source: National Consumer Law Center (NCLC)

Published: 2016

Summary:

Financial exploitation of older adults is the most common form of elder abuse and costs older adults billions of dollars each year. Victims are robbed of their resources, independence and dignity. State and federal governments are often first responders and can play key roles in protecting older consumers. Government agencies have developed the expertise and tools to fight scammers, help victims, and make policy and practice recommendations to key stakeholders.

Link: Financial Frauds and Scams Against Elders: Government Responses and Resources

Topics: Cognition/Capacity, Financial Abuse, Legal

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Finance, Legal/Law Enforcement

Level: Basic, Intermediate

Guiding Principles for Working with Older Victims of Abuse

Source: National Clearinghouse on Abuse in Later Life (NCALL), National Resource Center on Domestic Violence

Published: 2016

Summary:

In commemoration of World Elder Abuse Awareness Day (observed annually on June 15), the NRCDV hosted this webinar to promote a better understanding of abuse and neglect experienced by older persons and the cultural, social, economic and demographic processes affecting elder abuse and neglect. This webinar highlights NCALL’s guiding principles to help victim service providers better serve older adults victims of abuse.

Link: Guiding Principles for Working with Older Victims of Abuse

Topics: Domestic Violence in Later Life

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Social Services

Level: Basic, Intermediate

A New Tool for Assessing Financial Decision Making in Older Adults

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2016

Summary:

In many cases of financial exploitation, the exploited person’s capacity to make decisions is the core issue that must be assessed. Therefore, it is essential for investigators to have effective instruments for measuring a person’s capacity to make independent financial decisions, but one challenge is the lack of tools to detect deficits in financial capability. This session introduces a new screening scale for financial decision-making capacity. The Lichtenberg Financial Decision Screening Scale (LFDSS) is a brief, 10-item screening scale designed to assess a vulnerable adult’s decisional ability at the point in time when the adult is making a significant financial decision. In this webinar, we will review instructions for administering the LFDSS, review screening questions and scoring, and discuss case studies using the scale.

Link: A New Tool for Assessing Financial Decision Making in Older Adults

Topics: Cognition/Capacity, Financial Abuse, Legal, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Reclaiming What is Sacred: Addressing Harm to Indigenous Elders

Source: National Clearinghouse on Abuse in Later Life (NCALL)

Published: 2016

Summary:

NCALL staff joined Victoria Ybanez of Red Wind Consulting, for a webinar discussing the themes of a paper, Reclaiming What is Sacred: Addressing Harm to Indigenous Elders and Developing a Tribal Response to Abuse in Later Life. This paper, a resource for tribes and villages on how to create meaningful responses to abuse in later life, identifies specific guiding philosophies, cultural considerations, and potential action steps tribes and villages might wish to do when addressing abuse in later life in their communities. The back of the paper also includes a number of tools to enhance conversation and planning such as: sample stories; tips for holding a listening session; scenarios for community and system consideration; scenarios for thinking about elder abuse and elder protection; areas of inquiry; a questionnaire for collecting input; and the Abuse in Later Life Power and Control Wheel. Presenters: Bonnie Brandl and Juanita Davis, NCALL and Victoria Ybanez, Red Wind Consulting, Inc. For more information, visit: https://www.ncall.us/resources/

Link: Reclaiming What is Sacred: Addressing Harm to Indigenous Elders

Topics: Diversity/Cultural Competency, Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community, Social Services

Level: Basic

Stalking in Later Life

Source: National Clearinghouse on Abuse in Later Life (NCALL)

Published: 2016

Summary:

Training Objectives
Participants will be able to:
1) Understand stalking behavior: what stalking behavior is, why it matters, and the role of technology in aiding/abetting stalking behaviors.
2) Identify stalking behaviors within the context of elder/vulnerable adult abuse, particularly with reference to domestic/sexual violence.

Link: Stalking in Later Life

Topics: Domestic Violence in Later Life

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community, Social Services

Level: Basic

Exploring Ethical Challenges of Legal Services Working on Elder Abuse Issues

Source: National Consumer Law Center (NCLC)

Published: 2016

Summary:

Increasing national focus on elder abuse and a push for greater legal services involvement, particularly in the area of financial exploitation, have led to a number of difficult ethical challenges. This webinar will examine: Ways in which ageist attitudes have shaped states’ elder abuse laws and how these attitudes – often unconscious – affect our approach to elder abuse, especially when clients are of questionable capacity; The critical need to establish and put in place, clear policies/protocols to guide involvement in abuse/exploitation cases and to ensure adherence to professional responsibilities, before legal programs get involved; and applying the policies/protocols and dealing with ethical challenges while working with elders and their families/third parties in the field.

Presenters: Penny Hommel, Co-Director, The Center for Social Gerontology, Jaye Martin, Executive Director, Maine Legal Services for the Elderly and Denis Culley, Staff Attorney, Maine Legal Services for the Elderly

Link: Exploring Ethical Challenges of Legal Services Working on Elder Abuse Issues

Topics: Cognition/Capacity, Legal

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Intermediate

Financial Fraud in Indian Country

Source: The National Center for Victims of Crime

Published: 2015

Summary:

Financial abuse in Indian Country is prevalent but its scope is not fully understood.  This webinar addresses the unique challenges and barriers in serving tribal communities by providing advocates with a general understanding about relevant laws and tribal codes. This webinar also provides useful tools and information on existing resources that are culturally oriented. Our speakers include Cynthia LaCounte, Director of the Office for American Indian, Alaska Natives and Native Hawaiian Programs (ACL/AOA); Dr. Jacque Gray, Director of the National Indigenous Elder Justice Initiative (NIEJI); and Sarah Dewees, Senior Director of Research, Policy & Asset Building Programs of the First Nations Development Institute.

Link: Financial Fraud in Indian Country

Topics: Diversity/Cultural Competency, Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community

Level: Basic

Recognizing and Remedying Elder Financial Abuse in Medicaid Denials

Source: National Consumer Law Center (NCLC)

Published: 2016

Summary:

This webinar focuses on the intersection of elder financial abuse and public benefits cases, including the underlying financial stresses of elders who are vulnerable to these types of abuses. We discuss benefits that can be compromised such as Social Security and Medicaid as well as strategies and tactics to educate older adults and their caregivers, resolve cases and restore benefits. The webinar covers such topics as power of attorney abuse, breach of fiduciary duties, and Medicaid hardship waiver applications.
Speakers: Jennifer Goldberg (Directing Attorney, Justice in Aging), Amy Kurlansky (Attorney at Law, Pro Seniors, Inc.)

Link: Recognizing and Remedying Elder Financial Abuse in Medicaid Denials

Topics: Financial Abuse, Legal, Long-term Care

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Intermediate

Archstone Caregiver Brochure – You are their Advocate

Source: National Center on Elder Abuse (NCEA)

Published: 2016

Summary:

The brochure provides information about elder abuse, tips for caregivers on how to protect and advocate for their loved ones, real life scenarios, and resources. The goal of this brochure is to help family caregivers of people with dementia to learn how to take care of themselves in order to prevent mistreatment. This material was created by the USC Department of Family Medicine, with funds provided by the Archstone Foundation, and was developed using input from actual family caregivers of people with dementia through informant interviews and focus groups. A print version can be found here and a link to the web version is directly below. To access the web brochure, click on the link provided below and select “Dementia, Mental Health and Substance Abuse” from the dropdown menu. Click on “View Doc” next to the publication titled “Archstone Caregiver Brochure – You are their Advocate Web.”

Link: Archstone Caregiver Brochure – You are their Advocate

Topics: Caregiving, Overview/General, Prevention

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers

Level: Basic

Advancing the Field of APS through Research: An Introduction to the Tool for Risk, Interventions and Outcomes

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2016

Summary:

This presentation will focus on the design and development of a Tool for Risk, Interventions and Outcomes (TRIO). This is a tool designed by social workers for social workers to increase consistency in the investigation and assessment of risk for elders and dependent adults who come to the attention of Adult Protective Services. Social Workers and Social Work Managers designed the TRIO to meet the following objectives:
1. Create a standardized approach to investigation, assessment and intervention based on the principles of established social work practice.
2. Reduce variability and improve outcomes by establishing agreed upon language, outcomes and goals.
3. Provide a guide to investigation, assessment of risk and interventions.
4. Document the work.
5. Measure client outcomes, program outcomes and prognosis of recurrence.

Link: Advancing the Field of APS through Research: An Introduction to the Tool for Risk, Interventions and Outcomes

Topics: Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Social Services

Level: Advanced, Intermediate

An Introduction to Elder Abuse: Strengths and Challenges in Rural Communities

Source: National Center on Elder Abuse (NCEA)

Published: 2015

Summary:

The NCEA has collaborated with the Minnesota Elder Justice Center (MEJC) to create a new series of training curricula and materials for rural community audiences.

Learning Objectives:
– Define elder abuse and recognize examples of abuse;
– Identify risk factors that may make individuals more vulnerable to victimization;
– Take action to identify resources and help neighbors in your own community.

Link: An Introduction to Elder Abuse: Strengths and Challenges in Rural Communities

Topics: Overview/General

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Community

Level: Basic

An Introduction to Elder Abuse: Communities United in Faith and Committed to Neighbors

Source: National Center on Elder Abuse (NCEA)

Published: 2015

Summary:

The NCEA has collaborated with the Minnesota Elder Justice Center (MEJC) to create a new series of training curricula and materials for faith community audiences.

Learning Objectives:
– Define elder abuse and recognize examples of abuse;
– Identify risk factors that may make individuals more vulnerable to victimization;
– Take action to identify resources and help neighbors in your own faith community.

Link: An Introduction to Elder Abuse: Communities United in Faith and Committed to Neighbors

Topics: Overview/General

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Community

Level: Basic

Put a Stop to Poor Care: Advocating for Quality Care

Source: The National Consumer Voice for Quality Long-Term Care

Published: 2015

Summary:

This Consumer Voice webinar was held in collaboration with the National Center on Elder Abuse (NCEA) in order to provide a basic framework to help long-term care residents, their family members, and other advocates identify quality care and potential issues. Regardless of where an individual receives long-term care services and supports they are entitled to receive quality, person-centered care. The webinar presenters identify indicators of quality care and warning signs of poor care, provide communication tips, and share advocacy strategies to help consumers, family members, and others advocate for individualized care. Presenters also share available resources to assist in advocating for quality care and review the role of the Long-Term Care Ombudsman (LTCO) Program and how to seek assistance from the LTCO program.

Link: Put a Stop to Poor Care: Advocating for Quality Care

Topics: Long-term Care

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community

Level: Basic

Protecting Residents from Financial Exploitation: How Ombudsmen Can Use the New CFPB Guide in Their Work

Source: The National Long-Term Care Ombudsmen Resource Center and Consumer Financial Protection Bureau (CFPB)

Published: 2014

Summary:

This webinar discusses the Consumer Financial Protection Bureau’s new guide for assisted living and nursing facilities entitled Protecting Residents From Financial Exploitation.  The guide was developed to help operators and staff of nursing facilities and assisted living facilities protect residents from financial exploitation through prevention and early intervention, and outlines ways to create awareness, policies and practices to protect residents. In addition to enhancing LTCO advocacy skills regarding the warning signs of financial exploitation and learning about effective strategies to prevent and respond to such abuse, LTCO can share these tips and the guide with facility staff. Also see: Manual for assisted living and nursing facilities

Link: Protecting Residents from Financial Exploitation: How Ombudsmen Can Use the New CFPB Guide in Their Work

Topics: Financial Abuse, Long-term Care

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Health Care, Social Services

Level: Advanced, Basic, Intermediate

Voices Speak Out Against Retaliation

Source: Connecticut Long Term Care Ombudsman Program (LTCOP)

Published: unknown

Summary:

Prompted by a resident question at the VOICES Forum in 2005, Connecticut’s Long Term Care Ombudsman Program (LTCOP) initiated a statewide work group and also commissioned the University of Connecticut Health Center to study Fear of Retaliation in skilled nursing facilities.  That study concluded that Retaliation and the Fear of Retaliation is a reality in any supportive housing situation.   Retaliation can be either egregious or subtle; many forms of retaliation may not even be recognized by residents or staff.   Therefore, as one part of a comprehensive awareness initiative, LTCOP designed the Voices Speak Out Against Retaliation training video to acknowledge that Fear of Retaliation is a reality for individuals living in skill nursing facilities.  It is recommended that a facilitated discussion follow the video.

Link: Voices Speak Out Against Retaliation

Topics: Long-term Care, Psychological Abuse

Access: Download, Web-based

Intended Use: Teaching Others

Audience: Caregivers, Community, Health Care, Social Services

Level: Advanced, Intermediate

Innovative Long-Term Care Ombudsman Program Practices

Source: UC Irvine Center of Excellence on Elder Abuse

Published: 2013

Summary:

This free webinar was presented by:
Karen Jones, Long-Term Care Ombudsman Services of San Luis Obispo County
Molly Davies, MSW, WISE & Healthy Aging Long-Term Care Ombudsman Program, Los Angeles County

Topics included: Ombudsman and Long-Term Care Facilities – Preparing for Emergency Situations, Ombudsman Response to Unlicensed Residential Facilities

Link: Innovative Long-Term Care Ombudsman Program Practices

Topics: Long-term Care

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates

Level: Advanced

Lookout for Enrollment Fraud

Source: Senior Medicare Patrol (SMP)

Published: 2015

Summary:

When making decisions about their Medicare Advantage and/or Part D plan coverage, Medicare beneficiaries are vulnerable to fraudsters and dishonest brokers, particularly during open enrollment (October 15 – December 7). This short video from the Centers for Medicare & Medicaid Services explains some common enrollment fraud schemes and how beneficiaries can protect themselves.

Link: Lookout for Enrollment Fraud

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community

Level: Basic

Language: Spanish

The Fine Art of Balancing Protection with Self Determination

Source: National Consumer Law Center (NCLC)

Published: 2015

Summary:

This session will talk about recognizing the signs and signals of abuse, neglect (self-neglect) and exploitation, tools to maximize communication with persons with differing abilities, and promoting self-determination and choice through supported approaches that mitigate against risk and empower individuals. The session will explore the application of the Supported Decision Making model to assist persons in making choices, increase access to positive life outcomes, and reduce the risk of harm.

Link: The Fine Art of Balancing Protection with Self Determination

Topics: Cognition/Capacity, Legal

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Advanced, Intermediate

How to Protect our Nation’s Most Vulnerable Adults through Effective Guardianship Practices

Source: Center for Elders and the Courts (CEC)

Published: 2015

Summary:

Adult guardianship cases are some of the most complex cases handled in civil and probate courts.  While each state differs in qualifications, processes, and monitoring requirements, there are standards that can guide your court in developing robust practices that enhance both court efficiencies and oversight.  This webinar, led by CEC Director, Dr. Brenda Uekert, is based on NACM’s Adult Guardianship Guide and provides action steps courts can take to improve guardianship practices.  Concrete examples of innovative approaches and collaborative efforts are highlighted.  Consideration is also given to the level of resources available to the court.

Link: How to Protect our Nation’s Most Vulnerable Adults through Effective Guardianship Practices

Topics: Legal

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Advanced, Intermediate

A Week in the Life of Adult Protective Services

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2015

Summary:

This webinar is conducted by Pamela B. Teaster, Ph.D., Virginia Tech Center for Gerontology. It presents a study that uses a public health model to examine allegations of elder abuse made to Kentucky Adult Protective Services (APS) and the investigations that followed in order to understand how APS addressed the needs of abused elders. Elder abuse allegations made to APS during the study week were collected using three study tools. Allegations and resulting investigations were analyzed using descriptive statistics. Results describe characteristics of the abuse calls, investigations, victims, perpetrators, and investigation times.  The substantiation ratio, recidivism, and whether investigation increased or decreased the risk of abuse were also assessed. Examining APS casework through the lens of nested systems (ecological systems theory) has the potential to improve the outcomes of those served by APS and can be used as a model for APS programs across the country.

Link: A Week in the Life of Adult Protective Services

Topics: Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Abuse in Later Life: Assessment and Response within the Senior Legal Hotlines

Source: Center for Elder Rights Advocacy (CERA)

Published: 2012

Summary:

This webinar provides a foundational understanding of the range and prevalence of abuses suffered by older adults, including physical and sexual violence, as well as emotional abuse, neglect and financial exploitation. Hotline advocates will then be offered tools and tips to help you:
– recognize the signs of abuse,
– elicit pertinent information from a caller about the abuse,
– holistically assess a survivor’s situation, and
– respond appropriately to help enhance a survivor’s safety and security.

Link: Abuse in Later Life: Assessment and Response within the Senior Legal Hotlines

Topics: Domestic Violence in Later Life, Overview/General, Sexual Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Legal/Law Enforcement

Level: Advanced, Intermediate

Fighting Elder Financial Abuse Law Enforcement’s Role

Source: Legal Aid Association of California / Institute on Aging

Published: 2015

Summary:

Learn how law enforcement investigates and responds to cases of elder financial abuse. Hear from two experts with complementary perspectives: a prosecutor and an expert witness. Presenters:
Shawna Reeves, Director of Elder Abuse, Institute on Aging
Tara Heumann, San Mateo County Deputy District Attorney
Neil Granger, Consultant and Expert Witness in the area of Elder Financial Abuse

Link: Fighting Elder Financial Abuse Law Enforcement’s Role

Topics: Financial Abuse, Legal

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Legal/Law Enforcement, Social Services

Level: Intermediate

Under the Radar: New York State Elder Abuse Prevalence Study

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2011

Summary:

Jackie Berman, Ph.D. and Art Mason presented findings from the New York State Elder Abuse Prevalence Study. From the executive summary of the full report: This study is one of the most ambitious and comprehensive studies to quantify the extent of elder abuse in a discrete jurisdiction ever attempted, and certainly the largest in any single American state. With funding from the New York State William B. Hoyt Memorial Children and Family Trust Fund, a program administered under NYS Office of Children and Family Services, three community, governmental, and academic partners (Lifespan of Greater Rochester, the New York City Department for the Aging and the Weill Cornell Medical College) formed a collaborative partnership to conduct the study. Click to access the main website

Link: Under the Radar: New York State Elder Abuse Prevalence Study

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Taking the Guesswork Out of APS Findings

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2012

Summary:

Lori Delagrammatikas, Mary Twomey, Krista Brown, Kris K. Brown, and Mary Counihan discuss how researchers and APS practitioners worked together to develop a protocol to improve the consistency of APS investigation findings in California. After researchers identified great variability in APS decision-making across California, APS practitioners developed a protocol which clearly delineated the essential defining elements of each type of abuse/neglect, provided direction and focus for gathering information, and supplied workers with a structure for evaluating the relative strength and integrity of that information. The protocol has been implemented throughout the state and researchers are in the process of studying its efficacy by evaluating the current level of consistency in findings. The webinar describes the research, protocol and training development, evaluation efforts, and the collaborations needed to affect change statewide. Click to access the main website

Link: Taking the Guesswork Out of APS Findings

Topics: Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

The Hallmarks of Consumer Fraud Targeting Senior Victims: A Primer on How to Identify, Deter, and Defend Against Consumer Fraud

Source: National Consumer Law Center (NCLC)

Published: 2010

Summary:

This webinar discusses why and how seniors are targeted, including telemarketing, money wire and identity theft scams.

Link: The Hallmarks of Consumer Fraud Targeting Senior Victims: A Primer on How to Identify, Deter, and Defend Against Consumer Fraud

Topics: Financial Abuse, Legal

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Advanced, Basic, Intermediate

Elder Abuse Investigations

Source: Florida Department of Law Enforcement

Published: unknown

Summary:

The Florida Department of Law Enforcement has developed this online course entitled “Elder Abuse Investigations” that can be taken via this website. The successful completion of this course will satisfy the mandatory training requirement of §943.17926, Florida Statutes and Rule 11B-27.00212 (15), Florida Administrative Code.
The instructional goal is to maintain proficiency in identifying and investigating elder abuse and neglect by Florida law enforcement officers.

Link: Elder Abuse Investigations

Topics: Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Legal/Law Enforcement, Social Services

Level: Intermediate

Elder Victims of Sexual Abuse

Source: Legal Momentum / The Women's Legal Defense and Education Fund

Published: 2011

Summary:

This curriculum explores the research on elder sexual abuse and its implications for civil and criminal courts.

Link: Elder Victims of Sexual Abuse

Topics: Legal, Sexual Abuse

Access: Download

Intended Use: Teaching Others

Audience: Legal/Law Enforcement

Level: Advanced, Basic, Intermediate

Responding to Late Life Domestic Violence

Source: 800ageinfo For Professionals

Published: 2015

Summary:

“Responding to Late Life Domestic Violence” is the culmination of a three year VAWA STOP grant that was awarded to the Executive Office of Elder Affairs. The grant project was designed to provide training between Elder Protective Services Agencies, Domestic Violence Agencies and Rape Crisis agencies in order to improve responses to cases of domestic violence and sexual assault involving older women and to foster cross agency collaboration. The feedback from two years of live training was used to develop the concepts for this training film.

While basic clinical principles of interviewing and intervention are illustrated and discussed in this film, it is important to remember that every case needs an individualized approach. This film is best utilized as a means of education in the context of group viewing and discussion within an agency and between collaborating agencies. A Discussion and Resource Guide is being developed to complement this film and will be posted when it becomes available.

Link: Responding to Late Life Domestic Violence

Topics: Domestic Violence in Later Life

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Social Services

Level: Advanced, Intermediate

Responding to Elder Abuse: What Judges and Court Personnel Should Know

Source: Office for Victims of Crime (OVC)

Published: 2010

Summary:

What do judges and court personnel need to know about the special requirements of older abuse victims in the judicial system? Click to access the main website

Link: Responding to Elder Abuse: What Judges and Court Personnel Should Know

Topics: Legal, Overview/General

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Basic

Responding to Elder Abuse: What Community Corrections Should Know

Source: Office for Victims of Crime (OVC)

Published: 2010

Summary:

What should community corrections professionals know about elder abuse, neglect, or exploitation of older individuals they may encounter in their work with offenders? Click to access the main website

Link: Responding to Elder Abuse: What Community Corrections Should Know

Topics: Legal, Overview/General

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Basic

Justice Responses to Elder Abuse

Source: National Center for State Courts

Published: 2014

Summary:

Justice Responses to Elder Abuse is a self-paced course offering a wide array of information and resources to address and reduce elder abuse.  It is designed for use by practitioners and members of the public alike.The course presents the latest research on aging issues, including physical, cognitive and emotional changes that increase an older person’s vulnerability to abuse.  Medical, prosecution and judicial experts explore the dynamics of elder abuse and highlight individual and systemic barriers to effective remedies for victims.  Practitioners in the justice system will discover how specific tools can improve access to justice and enhance outcomes for older victims of abuse.  The course units include a mix of expert presentations and discussions, video clips, interactive exercises and supplemental resources.  We invite you to participate at your own pace.

Link: Justice Responses to Elder Abuse

Topics: Cognition/Capacity, Financial Abuse, Legal, Multidisciplinary, Neglect, Overview/General, Physical Abuse, Psychological Abuse, Reporting, Sexual Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Conducting a Person-centered Assessment of Decisional Capacity in a Context of Abuse: Guidelines and Considerations (Part I)

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2010

Summary:

Deborah O’Connor, Ph.D., RSW, a professor in the School of Social Work at the University of British Columbia, and the (founding) Director of the Centre for Research on Personhood in Dementia, talks with us about her work upon which the theories presented in the recent article entitled “Assessing Capacity Within a Context of Abuse or Neglect” were based. This article is available in the Journal of Elder Abuse and Neglect, volume 21, issue 2. This article examines the unique aspects associated with assessing and determining capacity for older adults who are living in a situation of abuse or neglect. Specifically, examining how living in a situation of abuse or neglect may influence the determination of capacity and exploring the implications of conducting an assessment within a potentially abusive context. Click to access the main website

Supplemental Materials:

Link: Conducting a Person-centered Assessment of Decisional Capacity in a Context of Abuse: Guidelines and Considerations (Part I)

Topics: Cognition/Capacity, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

The Elder Abuse Suspicion Index (EASI)©: Why a Suspicion Index and How Can It Be Used?

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2013

Summary:

In this presentation, Mark Yaffe, M.D., discusses his research on the development and validation of a brief tool for physician use to support identification and assessment of the presence or absence of suspected elder abuse. Use of the tool has the potential to sensitize physicians to elder abuse and promote referrals of possible victims for in-depth assessment by specialized professionals. While the tool was validated for use by family physicians, this presentation will also discuss what potential may exist for use by other health and social service providers, as well as for self-administration by seniors. Click to access the main website

 

 

Link: The Elder Abuse Suspicion Index (EASI)©: Why a Suspicion Index and How Can It Be Used?

Topics: Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Observational Measures of Elder Self-Neglect

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2015

Summary:

Elder self-neglect (ESN) represents half or more of all cases reported to adult protective services. ESN directly affects older adults and also their families, neighbors, and the larger communities around them. ESN has public health implications and is associated with higher than expected mortality rates, hospitalizations, long-term care placements, and localized environmental and safety hazards. This webinar begins by describing results from a study using concept mapping to create a conceptual model of ESN and the items needed to measure it. On this webinar, presenters will discuss findings from a study that resulted in the development of the Elder Self-Neglect Assessment (ESNA). The tool was field-tested by social workers, case managers, and adult protective services providers from 13 Illinois agencies. ESNA indicators of self-neglect align into two broad categories: behavioral characteristics and environmental factors, which must be accounted for in a comprehensive evaluation. The discussion will focus on the clustering of items into the two categories and on the hierarchy of items which should represent the severity of self-neglect.  Click to access the main website

Supplemental Materials:

 

Link: Observational Measures of Elder Self-Neglect

Topics: Screening/Assessment, Self-neglect

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Cognitive Predictors of Self-Care Abilities in APS Clients Referred for a Capacity Assessment

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2014

Summary:

Jason E. Schillerstrom, MD, presented a discussion on the relationship between different cognitive domains (memory, visuospatial function, and executive function) and self-care abilities. The webinar specifically highlights the relationship between executive function and money management ability. Many state legal definitions of capacity are in part dependent on a person’s ability to provide care for themselves. Persons unable to provide care for themselves because of a physical or mental condition often meet the definition for incapacity. However, when working with elders, there is often an assumption that cognitive deficits, such as memory impairment, are responsible for the disability. Click to access the main website

Supplemental Materials:

 

Link: Cognitive Predictors of Self-Care Abilities in APS Clients Referred for a Capacity Assessment

Topics: Cognition/Capacity, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Ending Misuse of Antipsychotic Medications in Long-Term Care

Source: The National Consumer Voice for Quality Long-Term Care

Published: 2012

Summary:

In September 2012, the National Ombudsman Resource Center hosted a webinar entitled “Ending Misuse of Anti-Psychotics in Long-Term Care.” This webinar included a discussion of the dangers and signs of inappropriate psychotropic drug use, successful alternative person-centered treatments and therapies, resources for more information and current national and state-level efforts to reduce inappropriate medications. Expert speakers included Mary Evans, a Geriatrician/Medical Director; Morris Kaplan, a Nursing Home Administrator; and Claire Curry, a Consumer Advocate. See also http://theconsumervoice.org/issues/issue_details/misusing-antipsychotics.

Link: Ending Misuse of Antipsychotic Medications in Long-Term Care

Topics: Cognition/Capacity, Long-term Care

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Intermediate

Executive Function in Self-neglecting Adult Protective Services Referrals Compared with Elder Psychiatric Outpatients

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2010

Summary:

Jason Schillerstrom, M.D., of the University of Texas Health Science Center at San Antonio describes recent research findings detailing the prevalence of general cognitive, executive function, and visuospatial impairments, as well as depression in APS clients referred to psychiatry for a decision-making capacity evaluation. The significance of disproportionate executive impairments will be discussed and webinar participants will specifically learn how clock drawing tasks can be used to screen for cognitive impairments relevant to decision-making capacity. Click to access the main website

Supplemental Materials:

Link: Executive Function in Self-neglecting Adult Protective Services Referrals Compared with Elder Psychiatric Outpatients

Topics: Cognition/Capacity, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Intermediate

An Overview of the Assessment of Everyday Decision Making (ACED)

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2014

Summary:

Jason Karlawish, MD, provides an overview of the development and use of the Assessment of Capacity for Everyday Decision-Making (ACED). The ACED is the first tool available with data supporting its reliability and validity to effectively address a common clinical issue: is a patient who refuses an intervention to help manage an instrumental activity of daily living (IADL) disability capable of making this decision? The ACED is useful for assessing the capacity to solve functional problems of older persons with mild to moderate cognitive impairment from disorders such as Alzheimer’s disease. Common clinical scenarios are the person who has problems performing an IADL, such as cooking, but refuses help to manage that IADL. Is the person capable of refusing this help? The ACED provides patient specific assessments of decisional abilities needed to make that informed refusal. The ACED works well for persons with short term memory impairments since the provided summary sheet can be referred to throughout the interview. The ACED can also help in real-world assessment of a person’s cognitive abilities. It can also inform the assessment of complex cases of the “self-neglect syndrome.” The ACED interview takes 15-20 minutes to administer. At the close of an ACED interview, the interviewer has a set of data that describe the person’s performance on the decision making abilities. Click to access the main website

Supplemental Materials:

Link: An Overview of the Assessment of Everyday Decision Making (ACED)

Topics: Cognition/Capacity, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Sexual Assault in the Older Patient

Source: International Association of Forensic Nurses

Published: unknown

Summary:

This webinar will provide information on caring for the older patient who has experienced sexual violence.

Link: Sexual Assault in the Older Patient

Topics: Sexual Abuse

Access: Web-based (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care

Level: Intermediate

Medical Aspects of Elder Abuse and Neglect

Source: Academy for Professional Excellence San Diego State University School of Social Work

Published: 2013

Summary:

This lecture presentation addresses forensic markers of elder abuse and neglect and dementia.

Link: Medical Aspects of Elder Abuse and Neglect

Topics: Cognition/Capacity, Physical Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Health Care, Social Services

Level: Basic

Working with the Criminal Justice System

Source: Academy for Professional Excellence San Diego State University School of Social Work

Published: 2015

Summary:

This training is intended for both new and experienced APS workers and their multidisciplinary partners. In this training, you will learn to distinguish the role of Adult Protective Services from the role of law enforcement and Prosecution. You will be able to identify factors that make a provable case to take to law enforcement, explain the difference between an evidence-based and a victim-based case and how that affects the factors that must be proven. You will be able to explain APS’s role when a case is accepted for prosecution. You will identify the rights of victims and defendants, the elements of a crime when given the statute, and the crimes that correspond with types of elder abuse. Lastly, you will be able to explain the importance of documentation to enhance credibility when testifying in a criminal case and document the situational context of spontaneous statements.

Link: Working with the Criminal Justice System

Topics: Legal

Access: Download

Intended Use: Teaching Others

Audience: Advocates, Legal/Law Enforcement, Social Services

Level: Intermediate

Collaboration in APS Work – Instructor Led Training

Source: Academy for Professional Excellence San Diego State University School of Social Work

Published: 2013

Summary:

This skill-building, interactive training is intended for entry level Adult Protective Services workers and their MDT partners (e.g. public guardians, public health nurses working with the elderly, mental health professionals, etc.) to learn how to collaborate more effectively on a personal level across disciplines. Trainees will be able to articulate the benefits, challenges and barriers to successful collaboration. They will be able to describe the roles and functions of the other professional disciplines that are involved in elder/dependent adult abuse prevention, investigation and remediation, and how they work together to produce a safety net for victims of elder abuse. They will understand the fundamental elements critical to effective team building within a collaborative partnership and be able to employ strategies to effectively communicate with partners and resolve conflicts.

Link: Collaboration in APS Work – Instructor Led Training

Topics: Multidisciplinary

Access: Download

Intended Use: Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Civil Law Meets Social Work in Cases of Elder Financial Abuse

Source: Institute on Aging

Published: 2013

Summary:

Topics addressed in this webinar include: APS and civil interventions, civil case review, civil law and elder abuse, key point of collaboration and scams.

Link: Civil Law Meets Social Work in Cases of Elder Financial Abuse

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Legal/Law Enforcement, Social Services

Level: Advanced

Social Isolation and Elder Abuse

Source: UTMB East Texas Geriatric Education Center-Consortium (ETGEC-C)

Published: 2013

Summary:

This Part 2 of a series on social isolation(SI) highlights the relationship between SI and elder abuse, using case reports and interaction with the audience. Basics of abuse and neglect are covered as well as strategies to decrease SI.

Link: Social Isolation and Elder Abuse

Topics: Cognition/Capacity, Legal, Overview/General, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care, Social Services

Level: Basic

Preventing Elder Investment Fraud: Assessing for Vulnerability to Financial Exploitation

Source: Stanford Geriatric Education Center

Published: 2014

Summary:

Learning Objectives: Attendees should be able to… • List key factors that increase an older person’s vulnerability to elder investment fraud and financial exploitation • Describe common financial exploitation schemes and practices • Describe when to and where to refer patients deemed high risk to appropriate sources of assistance

Link: Preventing Elder Investment Fraud: Assessing for Vulnerability to Financial Exploitation

Topics: Financial Abuse, Prevention, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care

Level: Basic

Why Culture Matters in Cases of Elder Mistreatment and Self-Neglect

Source: Stanford Geriatric Education Center

Published: 2012

Summary:

Outline: 1) Introduction to Elder Mistreatment and Self-Neglect 2) A World Apart: Cultural and Perceptual Differences in Elder Mistreatment and Self-neglect 3) Screening Tools and Culture: Results of Latent Class Analysis

Link: Why Culture Matters in Cases of Elder Mistreatment and Self-Neglect

Topics: Diversity/Cultural Competency, Multidisciplinary, Screening/Assessment, Self-neglect

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care

Level: Basic, Intermediate

Elder Investment Fraud and Financial Exploitation (EIFFE) Webinar

Source: Oklahoma Geriatric Education Center

Published: 2012

Summary:

This program uses narrated powerpoint presentation and videos to increase awareness of financial fraud, investor education, resources of the Oklahoma Securities Commission, and information and resources available in Oklahoma. Focus is on clinical and ethical aspects of elder investment fraud and abuse.

Link: Elder Investment Fraud and Financial Exploitation (EIFFE) Webinar

Topics: Financial Abuse, Legal, Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Finance, Health Care

Level: Basic

Pass It On

Source: Federal Trade Commission (FTC)

Published: unknown

Summary:

Chances are good that someone you know has been scammed. They may not talk about it, but the statistics do.The truth is that sharing what you know can help protect someone who you know from a scam.Yes. You. People listen to you because they trust you. You’re a friend, a neighbor, a relative. And that’s why we created these articles, presentations, video and activities — to help you start that conversation, and pass on some information that could help someone you know. Topics include: Identity Theft, Imposter Scams, Charity Fraud, Health Care Scams, Paying Too Much, “You’ve Won” Scams, Campaign Materials.

Link: Pass It On

Topics: Financial Abuse

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community

Level: Basic

Collaboration in APS Work Elearning

Source: Academy for Professional ExcellenceSan Diego State University School of Social Work

Published: unknown

Summary:

This self-paced interactive eLearning will help you to: – Define collaboration – Explain why collaboration is an effective method of working with other agencies – Identify those competencies needed to work collaboratively with other agencies – Identify which agencies APS workers can partner with – Explain how other agencies might help and where there might be friction – List basic conflict resolution principles This training is meant to help individuals become more collaborative. There is a $30 registration fee for participants from outside of California.

Link: Collaboration in APS Work Elearning

Topics: Multidisciplinary

Access: Web-based

Intended Use: Self-directed Learning

Audience: Social Services

Level: Basic, Intermediate

Managing the Stress of a Family Caregiver

Source: Home Instead Senior Care

Published: 2012

Summary:

In this family caregiver webinar, Dr. Amy D’Aprix discusses managing stress of family caregivers, from the perspective of a caregiver. 1/4 of adults in the U.S. are caregivers for their spouses or parents. While caregiving can be a rewarding experience, it can also cause tension in relationships and stress. During this webinar you will: – Learn about the extent of caregiver stress – Identify the signs of caregiver stress and depression – Explore ways to reduce the challenges of caring for family members with dementia – Learn tips and strategies to lesson stress, burnout, and depression as a family caregiver.

Link: Managing the Stress of a Family Caregiver

Topics: Caregiving

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers

Level: Advanced, Basic, Intermediate

Senior Ambassadors Coalition: Stories from the Attic

Source: SAC Elder Abuse Awareness Committee

Published: 2014

Summary:

This 7 1/2 minute video features 3 vignettes about sexual, physical abuse and financial exploitation, narrated by providers. Lack of resources to address abuse is emphasized. Take away message is “Elder abuse is everyone’s business”

Link: Senior Ambassadors Coalition: Stories from the Attic

Topics: Cognition/Capacity, Financial Abuse, Legal, Neglect, Overview/General, Physical Abuse, Sexual Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Preventing Elder Financial Exploitation: How Banks Can Help

Source: Oregon Bankers Association

Published: 2013

Summary:

The kit includes a training manual and a DVD with information for bank personnel about how to recognize and report possible elder financial exploitation. The DVD contains scenarios in bank settings based on actual events experienced by OBA members.

Link: Preventing Elder Financial Exploitation: How Banks Can Help

Topics: Financial Abuse

Access: Download

Intended Use: Teaching Others

Audience: Finance

Level: Basic

Fraud Videos:Protecting Seniors from Financial Exploitation

Source: The Attorney General of Texas

Published: unknown

Summary:

Financial exploitation comes in many forms, ranging from employees, caregivers and even family members who take money and property from the elderly without permission, to con artists who wheedle and trick financial information, checks and cold cash from trusting seniors. Employees who deal directly with seniors in banks are uniquely positioned to detect and prevent financial abuse of this kind. Attorney General Greg Abbott recognizes the excellent work of bank employees who have gone the extra mile to protect senior Texans. He is also urging all bank employees to look out for senior customers who may be vulnerable to financial exploitation. You can help!

Link: Fraud Videos:Protecting Seniors from Financial Exploitation

Topics: Cognition/Capacity, Financial Abuse

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Community, Finance

Level: Basic

Wisconsin Caregiver Project – Experiential Video Training Materials

Source: The University of Wisconsin Oshkosh, Center for Career Development (CCDET)

Published: 2008

Summary:

This video series includes six scenarios of abuse, neglect or misappropriation of property. Each scenario has its own Training Guide, which provides all the materials you need to get started. This training may be used for new employees, to fulfill on-going training needs, or to address a specific incident. In addition, the training can be used to train one caregiver, a group of caregivers, as a stand-alone training, or as one piece of a larger training. The following scenarios focus on older adults: Barbara Blue and Edgar Evergreen. Permission is granted to reproduce these training materials with proper attribution for internal use within healthcare organizations or government agencies at no cost to the training participants. Other reproduction is prohibited without written permission from UW Oshkosh CCDET. All rights are reserved. For information on reproducing these materials, please contact the Director of UW Oshkosh CCDET at 920-424-3034.

Link: Wisconsin Caregiver Project – Experiential Video Training Materials

Topics: Caregiving, Cognition/Capacity, Domestic Violence in Later Life, Long-term Care, Multidisciplinary, Prevention

Access: Download, Web-based

Intended Use: Teaching Others

Audience: Advocates, Caregivers, Health Care

Level: Basic, Intermediate

Elder Abuse—Inside E Street

Source: AARP

Published: 2012

Summary:

Elder abuse is becoming more common in the U.S. But public awareness has been slow to develop.

Link: Elder Abuse—Inside E Street

Topics: Multidisciplinary, Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Community

Level: Basic

Elder Fraud

Source: WGCU Public Media

Published: 2010

Summary:

Ed Butler is an intelligent, active, tech-savvy 69-year-old who was a successful engineer and corporate executive before he retired. Nonetheless, he was the victim of a scam. If they can get the Ed Butlers of the world, they can get anyone.

Link: Elder Fraud

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Community

Level: Intermediate

Wisconsin Caregiver Project – Responding to Challenging Situations

Source: The University of Wisconsin Oshkosh, Center for Career Development (CCDET)

Published: unknown

Summary:

Recognizing unmet need and providing person-centered approaches to care provide the skills to respond appropriately in sometimes challenging situations. Classroom-style training materials that offer useful skills to both caregivers and managers for reducing the incidence of abuse and neglect. Each training includes a Facilitator Guide complete with training material, tips and activities. The Participant Guides include the training material, without the instructions. A brief PowerPoint presentation serves as a focal point for your training. All trainings can be completed within 45 minutes to 1.5 hours. Permission is granted to reproduce these training materials with proper attribution for internal use within healthcare organizations or government agencies at no cost to the training participants. Other reproduction is prohibited without written permission from UW Oshkosh CCDET. All rights are reserved. For information on reproducing these materials, please contact the Director of UW Oshkosh CCDET at 920-424-3034.

Link: Wisconsin Caregiver Project – Responding to Challenging Situations

Topics: Caregiving, Prevention

Access: Download

Intended Use: Teaching Others

Audience: Caregivers, Health Care

Level: Basic

Elder Abuse PSA Compilation

Source: Ending Financial Elder Abuse Alliance (EFFA)

Published: 2014

Summary:

Here are three scams that are commonly targeted towards seniors. Please do your part in sharing these public service announcements.

Link: Elder Abuse PSA Compilation

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

When Help Was There: Four Stories Of Elder Abuse

Source: Terra Nova Films

Published: unknown

Summary:

This video takes an ethnically diverse look at elder abuse. Four separate cases of either physical, emotional or financial abuse are presented: a Hispanic mother threatened by her son; an African American woman physically abused by her husband; an Asian couple put out on the street by their son-in-law; a Caucasian man defrauded of possessions and bank accounts by a “friend”. The video also tells how each of these individuals was helped and supported by a network of services – legal interventions, support groups and social services.

Link: When Help Was There: Four Stories Of Elder Abuse

Topics: Diversity/Cultural Competency, Financial Abuse, Physical Abuse, Psychological Abuse

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

What’s Age Got To Do With It?

Source: Terra Nova Films

Published: unknown

Summary:

The abuse of women does not stop or ‘get better’ with age–in fact, it often gets worse in later life. What’s Age Got To Do With It? is a riveting video that brings the often-overlooked issue of abuse and violence against older women to the forefront. The video addresses the verbal, physical, sexual, and financial abuse that many older women face from spouses, adult children, and other family members. It looks at the manner in which emotional and psychological abuse erode feelings of self-worth over time, and documents the fact that domestic violence in later years in usually a continuation of long-term abuse. Through several powerful, culturally-diverse vignettes, the video identifies some of the issues and situations that prevent older women from seeking help, including: – language barriers – cultural taboos – lack of economic resources – geographic isolation What’s Age Got To Do With It? is an extremely useful resource to help healthcare and other service providers recognize signs of abuse and respond to the needs of abused older women.

Link: What’s Age Got To Do With It?

Topics: Domestic Violence in Later Life, Financial Abuse, Psychological Abuse, Sexual Abuse

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

Martha’s Story: A Lifetime Of Walking On Eggshells

Source: Elder Abuse Institute of MaineTerra Nova Films

Published: 2006

Summary:

Touching and intensely personal, this is Martha’s Story of ‘emancipation’ from Jim, her abusive husband of 51 years, 5 months, 3 days, and 1 hour. The video chronicles the gradual progression of the abuse–the control, the isolation from family and friends, the constant threats and intimidation, the public cover up of the abuse–and finally, Martha’s finding the courage to reach out for help. In her own words, in her own memories, Martha’s hindsight on her 51 years of abuse is hard won and honest, and as much a catharsis for herself as a clarion call for other abuse victims to realize that there is a way out of their abusive situation. A must see for healthcare, legal, social, and protective service providers.

Link: Martha’s Story: A Lifetime Of Walking On Eggshells

Topics: Domestic Violence in Later Life, Psychological Abuse

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

Breaking Point

Source: Terra Nova Films

Published: unknown

Summary:

This provocative 20 minute video documents the story of Nancy, a formerly abusive daughter, as she talks candidly about her repeated abuse of her invalid mother. As Nancy relates her story, a sensitive and emotional portrayal emerges. Through therapy and soul searching, Nancy eventually comes to terms with what she has done and acquires an understanding of how the abuse might have been avoided. Breaking Point provides insights which will provoke discussion and introspection.

Link: Breaking Point

Topics: Caregiving, Physical Abuse, Psychological Abuse

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

ONPEA Financial Abuse PSA

Source: The Ontario Network for the Prevention of Elder Abuse

Published: 2006

Summary:

The Ontario Network for the Prevention of Elder Abuse presents a public service announcement about Financial Abuse and Seniors.

Link: ONPEA Financial Abuse PSA

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Creating An Elder Abuse Forensic Center: Philosophy Into Action

Source: Terra Nova Films

Published: 2008

Summary:

This timely DVD provides a viable framework to help agencies develop an Elder Abuse Forensic Center that serves as a focal point to provide better understanding and communication between the disciplines. It documents how such collaboration can result in more effective services for elders and adults with disabilities who have been abused or neglected. The extensive Manual includes sample forms, and covers: – The Need for an Elder Abuse Forensic Center – Team Membership and Decision-Making – Administrative Issues – Meeting Logistics and Care Presentations – Team Jurisdiction and Priorities – The Need for Collection, Measurement, and Reporting Data From the initial assessment to a successful care closure, this helpful package is designed to equip agencies to strengthen multidisciplinary communication and improve the response time and overall care to vulnerable older adults.

Link: Creating An Elder Abuse Forensic Center: Philosophy Into Action

Topics: Multidisciplinary

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

He Wouldn’t Turn Me Loose”: The Sexual Assault Case Of 96-Year-Old Miss Mary

Source: National Clearinghouse on Abuse in Later Life & Terra Nova Films, Inc.

Published: 2012

Summary:

This DVD presents the real-life case of 96-year-old Miss Mary, who was financially exploited and later, sexually assaulted by her grandson. Miss Mary had been living with her grandson and his wife for five years during which financial abuse took place. Then, one evening, when his wife was out, the grandson sexually abused Miss Mary for several hours, leaving her bruised from head to toe. After the attack and hospitalization, Miss Mary was placed in a nursing home under the name “Jane Doe” for safety reasons. Miss Mary’s family refused to believe her and refused to support her; her primary social interactions were with staff and residents of the nursing home, and the advocates she met after the assault. However, Miss Mary retained her strength of character, and fully participated in the subsequent trial and prosecution of her grandson. Through interviews with Miss Mary, various professionals involved in investigating and trying the case, and with victim advocates who helped Miss Mary, the DVD reveals some of the dynamics involved in this case, and how it was successfully brought to trial and prosecution.

Link: He Wouldn’t Turn Me Loose”: The Sexual Assault Case Of 96-Year-Old Miss Mary

Topics: Financial Abuse, Legal, Sexual Abuse

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

ONPEA Verbal Abuse PSA

Source: The Ontario Network for the Prevention of Elder Abuse

Published: 2006

Summary:

The Ontario Network for the Prevention of Elder Abuse presents a public service announcement about Verbal Abuse and Seniors.

Link: ONPEA Verbal Abuse PSA

Topics: Psychological Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

ONPEA Physical Abuse PSA

Source: The Ontario Network for the Prevention of Elder Abuse

Published: 2006

Summary:

The Ontario Network for the Prevention of Elder Abuse presents a public service announcement about Physical Abuse and Seniors.

Link: ONPEA Physical Abuse PSA

Topics: Physical Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

I Won’t Go!

Source: Terra Nova Films

Published: 2010

Summary:

Not easily forgotten, “I Won’t Go” paints an intimate and representative portrait of countless older adults whose only “crimes” are growing old, and wanting to keep their independence – at all costs. Oli’s story brings home the complex issues of self-neglect, competence and capacity, the innate desire for independence, and the right to live and die at home with dignity.

Link: I Won’t Go!

Topics: Cognition/Capacity, Self-neglect

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Victim Services and Elder Abuse Coalitions: Collaborative Partners and Stakeholders for Strategic Planning

Source: The National Coalition for the Prevention of Elder Abuse (NCPEA)

Published: 2012

Summary:

The National Coalition for the Prevention of Elder Abuse presented this webinar, which explores the benefits and positive impact achieved when elder abuse coalitions and aging services begin to collaborate with crime victim services as partners and stakeholders for strategic planning within communities. Guest speaker is Trudy Gregorie of Justice Solutions.

Link: Victim Services and Elder Abuse Coalitions: Collaborative Partners and Stakeholders for Strategic Planning

Topics: Multidisciplinary

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Coalition Initiatives to Raise Public Awareness of Elder Abuse

Source: The National Coalition for the Prevention of Elder Abuse (NCPEA)

Published: 2013

Summary:

Elder justice coalition initiatives can rally the community for increased awareness of elder abuse, neglect, and exploitation. Focusing on creating and sustaining an effective elder justice coalition requires a proactive approach to strategic planning, including identification of key focus areas. This webinar can help elder justice coalition members and leaders to analyze their respective communities’ responses to elder abuse and identify ways to effectively implement initiatives to enhance awareness. The National Coalition for the Prevention of Elder Abuse presented this webinar, featuring Dotty J. St. Amand of Lee Elder Abuse Prevention partnership.

Link: Coalition Initiatives to Raise Public Awareness of Elder Abuse

Topics: Multidisciplinary

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Ask a Leader Interview with Laura Mosqueda, MD and Public Affairs Host Claudia Shambaugh

Source: The National Center on Elder Abuse (NCEA)

Published: 2014

Summary:

Director of the National Center on Elder Abuse and expert in the field of elder justice, Laura Mosqueda, MD discusses in this interview the significance of end of life care planning, and the role of the physician. Dr. Mosqueda provides her insight into the current status of growing older in America, why a geriatrician can be the answer to aging dilemmas and her perspective on Dr. Gawande’s new book, Being Mortal.

Link: Ask a Leader Interview with Laura Mosqueda, MD and Public Affairs Host Claudia Shambaugh

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Health Care

Level: Advanced

When the Going Gets Tough: Coping for Caregivers

Source: National Center on Elder Abuse (NCEA) and Rosalynn Carter Institute for Caregiving

Published: 2013

Summary:

The Rosalynn Carter Institute for Caregiving has partnered with the National Center on Elder Abuse to create and distribute caregiver-friendly resources that help minimize the risk of abuse and neglect in caregiving situations.

Link: When the Going Gets Tough: Coping for Caregivers

Topics: Caregiving

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Health Care, Social Services

Level: Advanced, Basic, Intermediate

NYC Elder Abuse Center: EACCRT Mock Case Video

Source: New York City Elder Abuse Center

Published: 2014

Summary:

The NYC Elder Abuse Center’s Elder Abuse Case Coordination and Review Team (EACCRT) reviews a mock elder abuse case to demonstrate the collaborative efforts of a multidisciplinary team.

Link: NYC Elder Abuse Center: EACCRT Mock Case Video

Topics: Financial Abuse, Multidisciplinary, Physical Abuse, Psychological Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Intermediate

NCPC Elder Abuse PSA

Source: National Crime Prevention Council (NCPC)

Published: 2014

Summary:

See the signs. Stop the crimes. Learn the warning signs of elder abuse, which include physical abuse, sexual abuse, financial fraud and exploitation, and neglect. If you so much as suspect abuse of an elder you know, report it to the police.

Link: NCPC Elder Abuse PSA

Topics: Financial Abuse, Physical Abuse, Self-neglect, Sexual Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Responding to Elder Abuse: What Law Enforcement Should Know

Source: Office for Victims of Crime (OVC)

Published: 2010

Summary:

This 15-minute video (NCJ 223413) is one of a series of three DVDs on elder abuse created for specific audiences. The video describes what law enforcement officers can do when they encounter elder abuse, neglect, or exploitation in residences, nursing homes, or other long-term care facilities. It includes basic information about locating appropriate referral resources for intervention and support for the older abuse victim, following mandatory reporting laws, and working collaboratively with other organizations.

Link: Responding to Elder Abuse: What Law Enforcement Should Know

Topics: Legal, Overview/General, Reporting

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Advanced, Basic, Intermediate

Decision – A Story of Elder Abuse

Source: Calgary Family Services

Published: 2012

Summary:

This video shares a victim’s story of abuse, and demonstrates different entities effectively working together to address the situation. This moving story is dedicated to seniors experiencing abuse or at risk of abuse, and don’t know where to get help or information.

Link: Decision – A Story of Elder Abuse

Topics: Domestic Violence in Later Life, Physical Abuse, Psychological Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

GBI Elder Abuse Roll Call Video

Source: Georgia Department of Human Services Division of Aging Services

Published: 2013

Summary:

20 minute law enforcement roll call video to be used to educate public about the issue of elder abuse and abuse of adults with disabilities.

Link: GBI Elder Abuse Roll Call Video

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Community

Level: Advanced, Basic, Intermediate

Compulsive Hoarding in Older Adults

Source: Boston University School of Social WorkCenter for Aging & Disability Education & Research

Published: unknown

Summary:

Is your older client simply an eccentric collector or is she a compulsive hoarder? Find out how to know and what to do about it in this popular course. Hoarding is a common problem with serious risks to health and safety, especially for older people. Approximately one in 30 adults is affected. This course describes the signs and manifestations of compulsive hoarding, the trajectory of the condition, and how it affects the individual’s behavior and ability to function at home and in the community. The course features the latest methods of assessment, treatment, and intervention to help clients and their families. Case studies provide concrete examples, and bonus resources and background information are available for downloading throughout the course.

Link: Compulsive Hoarding in Older Adults

Topics: Self-neglect

Access: Web-based (Fee)

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

The Big Picture – A Story of Elder Abuse

Source: Calgary Family Services

Published: 2012

Summary:

This video is dedicated to seniors experiencing abuse or at risk of abuse, and don’t know where to get help or information.

Link: The Big Picture – A Story of Elder Abuse

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level:

Recognizing Elder Abuse

Source: Alabama's Agency & Disability Resource Center

Published: 2013

Summary:

What is elder abuse and how to report it. How to be on the lookout for abuse in senior citizens. Alabama’s Agency & Disability Resource Center is your local one stop source of information for the elderly, the disabled, and their caregivers.

Link: Recognizing Elder Abuse

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community

Level: Basic

Exclusive Look at NYC Adult Protective Services’ Elder Abuse Work: an Interview with Deborah Holt-Knight

Source: New York City Elder Abuse Center

Published: 2015

Summary:

Our latest Elder Justice Podcast features an interview with Deborah Holt-Knight, Executive Director of Operations for NYC Human Resources Administration’s Adult Protective Services (APS). In this podcast, Deborah discusses challenges APS workers face when responding to elder abuse cases as well as how APS’s role on NYCEAC’s Multidisciplinary Teams has shaped and changed the way APS approaches elder abuse work.

Link: Exclusive Look at NYC Adult Protective Services’ Elder Abuse Work: an Interview with Deborah Holt-Knight

Topics: Multidisciplinary, Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

A Conversation with Ashton Applewhite on Ageism & Elder Justice

Source: New York City Elder Abuse Center

Published: 2013

Summary:

We are excited to bring you the latest installment of our Elder Justice Podcast Series, featuring an interview with writer, speaker, and activist Ashton Applewhite. Through her work, Ashton strives to raise awareness of ageism and inspire people to reconsider negative stereotypes of aging. This is crucial to the elder justice movement because ageist attitudes prevent the proper detection, assessment and response to elder abuse cases.

Link: A Conversation with Ashton Applewhite on Ageism & Elder Justice

Topics: Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Ageism, Elder Justice & The Legacy Project

Source: New York City Elder Abuse Center

Published: 2014

Summary:

This new podcast features an interview with sociologist Karl Pillemer, PhD, a Professor of Human Development at Cornell University and Professor of Gerontology in Medicine at Weill Cornell Medical College. In this podcast, Dr. Pillemer draws on his years of work in the fields of aging and elder abuse to illustrate the severity of ageism in our society, point to ways ageism holds back our attempts to create elder justice and describe how his Legacy Project can be used in preventing ageism.

Link: Ageism, Elder Justice & The Legacy Project

Topics: Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Elder Abuse – Learn the Signs and Break the Silence

Source: Alberta Public Affairs Bureau

Published: 2013

Summary:

How to recognize signs of abuse of seniors and what to do when you see these signs. The Government of Alberta, in partnership with the Alberta Elder Abuse Awareness Network has produced this video to raise awareness of elder abuse and to let those affected know there is help available.

Link: Elder Abuse – Learn the Signs and Break the Silence

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Abuse in Later Life: A Webinar Series for Civil Attorneys and Legal Advocates

Source: National Clearinghouse on Abuse in Later Life (NCALL) and the American Bar Association Commission on Domestic & Sexual Violence

Published: 2015

Summary:

The National Clearinghouse on Abuse in Later Life (NCALL) and the American Bar Association Commission on Domestic & Sexual Violence have created a 5-part webinar series on Abuse in Later Life for civil attorneys, legal advocates and others who wish to gain a deeper understanding of Abuse in Later Life (ALL). Topics include: abuse in later life overview, forming the relationship with your client, client goal-setting and non-litigiation responses, legal resolutions and remedies, and bringing the case – trial skills.

Link: Abuse in Later Life: A Webinar Series for Civil Attorneys and Legal Advocates

Topics: Domestic Violence in Later Life, Legal

Access:

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Advanced

The Prevention and Detection of Sexual Assault of Nursing Home Residents

Source: Nursing Home Ombudsman Agency of the Bluegrass, Inc. (NHOA) and Bluegrass Rape Crisis Center

Published: 2014

Summary:

The Prevention and Detection of Sexual Assault of Nursing Home Residents curriculum was developed for Long Term Care Ombudsman (LTCO) and rape crisis programs to use together in educating people who work in long term care facilities. This manual was written from the LTCO perspective. The intent is that the local LTCO will initiate a relationship with the local Rape Crisis Center and the two programs will collaborate to provide education to people who work in long term care facilities.

Link: The Prevention and Detection of Sexual Assault of Nursing Home Residents

Topics: Long-term Care, Sexual Abuse

Access: Download

Intended Use: Teaching Others

Audience: Caregivers, Health Care, Social Services

Level: Basic, Intermediate

National City Grandma Target of Huge Scam

Source: County of San Diego

Published: 2015

Summary:

Beth Baker got a phone call saying that her grandson was in trouble. A week later, she had lost tens of thousands of dollars. Head of Elder Abuse Prosecutions in San Diego, Deputy District Attorney Paul Greenwood discusses why scammers target older adults, and prevention steps for yourself and loved ones.

Link: National City Grandma Target of Huge Scam

Topics: Financial Abuse, Legal, Prevention

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Tips and Tools for Preventing and Responding to Financial Exploitation in Long-Term Care Facilities

Source: The National Consumer Voice for Quality Long-Term Care

Published: 2014

Summary:

This webinar discusses financial exploitation in long-term care facilities and provides tips and resources for preventing, detecting and reporting financial abuse. Naomi Karp, Policy Advisor, Consumer Financial Protection Bureau (CFPB) Office of Older Americans, explains CFPB’s role in the financial protection and education of older adults and shares new resources attendees can use with residents, family members and providers to increase financial literacy and prevent financial exploitation. Ann-Maria Beard, Deputy Director, Office of Supplemental Security Income and Representative Payment Policy of the Social Security Administration discusses the Representative Payee Program, providing an overview of the responsibilities and oversight of representative payees and how attendees can support the rights of Social Security and Supplemental Security Income (SSI) beneficiaries and report suspicion of misuse of benefits by a representative payee.

Link: Tips and Tools for Preventing and Responding to Financial Exploitation in Long-Term Care Facilities

Topics: Financial Abuse, Long-term Care

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Health Care, Social Services

Level: Basic, Intermediate

The Study of Sexual Abuse of Vulnerable Adults in Care Facilities

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2011

Summary:

Dr. Holly Ramsey-Klawsnik and Dr. Pamela B. Teaster discuss selected findings from “The Study of Sexual Abuse of Vulnerable Adults in Care Facilities.” This study was funded by the National Institute on Aging and analyzed detailed data regarding 429 reported sexual abuse cases that were investigated by Adult Protective Services and/or licensing authorities in five states across the nation. The presentation discusses findings regarding the victims, perpetrators, abuses, APS investigations, case findings, and case outcomes. Discussion will focus on using these research findings to improve APS response to allegations of sexual abuse in care facilities. Click to access the main website

Supplemental Materials:

Link: The Study of Sexual Abuse of Vulnerable Adults in Care Facilities

Topics: Long-term Care, Sexual Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Comportamiento

Source: Family Caregiver Alliance

Published: 2014

Summary:

Family Caregiver Alliance’s Caregiver College Video Series: Chapter on helping the family caregiver deal with care recipient’s sometimes difficult behaviors.

Link: Comportamiento

Topics: Caregiving, Prevention

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers

Level: Basic

Language: Spanish

Addressing Elder Abuse: The Waterloo Restorative Justice Approach to Elder Abuse Project

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2012

Summary:

Arlene Groh, RN, BA, Rick Linden, Ph.D., Elizabeth Nieson, RN, and Detective Constable David Haughey will provide information about the origins of the project; will consider the evaluation findings, the current status of Waterloo’s response and possible reapplication of Waterloo’s model. In 2000, The Community Care Access Centre (CCAC) of Waterloo Region, in partnership with social service agencies, secured funding to design, implement and evaluate a restorative justice approach to financial, physical and emotional abuse and the neglect of older adults by someone in a position of trust. Dr. Rick Linden with funding from The Law Commission of Canada and Justice Canada completed an evaluation. In April 2011 his findings were published in The Journal of Elder Abuse and Neglect. www.tandf.co.uk/journals/WEAN. The original program had some success but referrals to the restorative justice program were low. The program evolved to the Elder Abuse Response Team (EART), a partnership between the Waterloo Region Police Services and the CCAC (2004) whose practice is embedded in restorative justice values and principles and which follows best practice in conflict management. The new program has been very successful in increasing referrals and in ensuring that community partners work well together. Click to access the main website

Supplemental Materials:

Link: Addressing Elder Abuse: The Waterloo Restorative Justice Approach to Elder Abuse Project

Topics: Multidisciplinary

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Pure Financial Exploitation vs. Hybrid Financial Exploitation Co-occurring with Elder Physical Abuse and/or Neglect

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2013

Summary:

In this webinar, Shelly Jackson, Ph.D., shared findings from her research comparing pure financial exploitation (PFE) of an elderly person—financial exploitation that occurs independently of another form of elder abuse—with hybrid financial exploitation (HFE)—financial exploitation that co-occurs with physical abuse and/or neglect. Implications for how professionals intervene and work with victims of pure financial exploitation vs. hybrid financial exploitation are discussed. Click to access the main website

Supplemental Materials:

Link: Pure Financial Exploitation vs. Hybrid Financial Exploitation Co-occurring with Elder Physical Abuse and/or Neglect

Topics: Financial Abuse, Neglect, Physical Abuse

Access: Download, Web-based

Intended Use:

Audience: Advocates, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Intermediate

Seasons of Care: Wellness and Self-Care for the Family Caregiver

Source: Family Caregiver Allliance

Published: 2012

Summary:

FCA and webinar speakers, Andrea Sherman, PhD., and Marsha Weiner, MA, (both Co-Founders of Transitional Keys & Seasons of Care), conduct a conversation on Wellness and Self-Care for the Family Caregiver. – Understanding the value of wellness and self-care for themselves – Becoming inspired and motivated to integrate self-care into their daily life – Learning how to identify daily opportunities for self-care – Creating opportunities to rekindle joy, and strengthen inner resilience. Click to access the main website

Link: Seasons of Care: Wellness and Self-Care for the Family Caregiver

Topics: Caregiving

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers

Level: Basic

Legal Principles and Decision Making in Practice

Source: Boston University School of Social WorkCenter for Aging & Disability Education & Research

Published: unknown

Summary:

This course is designed to address the major legal and ethical issues related to informed consent and decision making that social service and health care professionals may encounter when working with older adults and people with disabilities.

Link: Legal Principles and Decision Making in Practice

Topics: Cognition/Capacity, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Caregivers, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

Prosecution of Financial Exploitation Cases: Lessons from an Elder Abuse Forensic Center

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2014

Summary:

In this presentation, Dr. Adria Navarro and Dr. Kathleen Wilber discuss findings from their study that examines effectiveness when APS uses a novel multidisciplinary team (MDT)—an elder abuse forensic center—to increase prosecution of elder financial abuse crimes. Findings from this study of APS recipients between 2007-2009 found a ten times greater likelihood of cases being submitted to the District Attorney’s office. The researchers shared the process used by the forensic center team to determine whether prosecution should become a case goal. Click to access the main website

Supplemental Materials:

Link: Prosecution of Financial Exploitation Cases: Lessons from an Elder Abuse Forensic Center

Topics: Financial Abuse, Legal, Multidisciplinary

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Pass It On: Older Adults, Fraud and the Federal Trade Commission

Source: National Consumer Law Center (NCLC)

Published: 2014

Summary:

This webinar will discuss the FTC’s new consumer education campaign for active older people – Pass It On. The campaign is based on the idea that older adults – a huge group with life experience and social networks – are part of the solution, not simply the victims of scammers. Pass It On acknowledges their experience, expertise, and trusted place in the community. It reinforces what they already know about some common scams, and gives them the tools to start conversations about these scams with a friend, neighbor or relative. The topics included in Pass It On are imposter scams, identity theft, fundraising fraud, health care scams, paying too much, and ‘you’ve won’ scams.

Link: Pass It On: Older Adults, Fraud and the Federal Trade Commission

Topics: Financial Abuse

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Finance, Legal/Law Enforcement

Level: Basic

Animal Hoarding: Comorbidity of Animal and Self Neglect

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2010

Summary:

Jane N. Nathanson, Social Work and Rehabilitation Consultant, and Specialist in Human-Animal Health & Welfare, discusses her work in the area of animal hoarding. This presentation is based on her recent publication in the Journal of Elder Abuse & Neglect, 2009 Oct;21(4):307-24. Click to access the main website

Supplemental Materials:

Link: Animal Hoarding: Comorbidity of Animal and Self Neglect

Topics: Self-neglect

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced

Preventing and Addressing Elder Financial Exploitation: Tips and Tools from the Consumer Financial Protection Bureau

Source: National Consumer Law Center (NCLC)

Published: 2014

Summary:

This webinar will address the growing problem of elder financial exploitation. The Consumer Financial Protection Bureau (CFPB) and its Office for Older Americans have developed an array of tools to help a broad spectrum of aging and legal services providers prevent and respond to financial abuse of older consumers. This interactive program will cover the CFPB’s consumer complaint process; the Managing Someone Else’s money guides for financial caregivers; the Money Smart for Older Adults awareness program; and other resources to help participants and their communities.

Link: Preventing and Addressing Elder Financial Exploitation: Tips and Tools from the Consumer Financial Protection Bureau

Topics: Financial Abuse, Prevention

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Community, Finance, Legal/Law Enforcement

Level: Advanced, Basic, Intermediate

Free Webinar For Legal Professionals: Elder Abuse, Neglect and Exploitation and Clients with Dementia

Source: National Consumer Law Center (NCLC)

Published: 2013

Summary:

The webinar series covers legal issues of people with Alzheimer’s disease (AD) and their caregivers. Persons with AD are particularly vulnerable to financial exploitation, physical or emotional abuse, and neglect both at home and in care facilities. These webinars, as outlined in the National Plan to Address Alzheimer’s Disease, will help ensure that people with AD have their dignity, safety, and rights maintained.

Link: Free Webinar For Legal Professionals: Elder Abuse, Neglect and Exploitation and Clients with Dementia

Topics: Caregiving, Cognition/Capacity, Legal

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Legal/Law Enforcement

Level: Advanced, Basic, Intermediate

Elder Victims: Abused, Exploited, Alone

Source: Minnesota Elder Justice Center

Published: 2013

Summary:

Elder Victims: Abused Exploited Alone is a 26-minute documentary that tells the heartbreaking stories of Minnesota victims of elder abuse. Created in 2013 by the former Minnesota SAFE Elders Initiative in partnership with Twin Cities Public Television, this documentary looks at the challenges of protecting older and vulnerable adults from abuse in Minnesota.

Link: Elder Victims: Abused, Exploited, Alone

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Elder Abuse and AAAs Best Practices and more

Source: National Association of Area Agencies on Aging (n4a)

Published: 2013

Summary:

Area Agencies on Aging play a critical role in elder abuse prevention, detection and intervention. Hear the best practices from two AAAs and discover ways in which AAAs can be involved in elder justice efforts.

Link: Elder Abuse and AAAs Best Practices and more

Topics: Overview/General, Prevention, Reporting

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Social Services

Level: Basic, Intermediate

Mandated Reporting and Elder Abuse

Source: North Shore Regional Elder Assistance Coordinating Team (REACT)

Published: 2013

Summary:

Resource for professionals and residents of Massachusetts.

Link: Mandated Reporting and Elder Abuse

Topics: Reporting

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Financial Exploitation of Seniors

Source: Maine Institute for Public Safety Innovation

Published: unknown

Summary:

This self-paced, interactive lesson uses graphics and animation to provide information about financial exploitation of seniors and the resources that are available to assist victims when it occurs.

Link: Financial Exploitation of Seniors

Topics: Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Community

Level: Basic

Preventing Elder Financial Abuse

Source: Senior Housing Crime Prevention Foundation

Published: 2014

Summary:

As a trusted provider of elder abuse prevention programs in our nation’s senior care facilities, people rely on the Senior Housing Crime Prevention Foundation as a resource for information on a wide range of issues both inside and outside of a traditional long-term care setting. Our knowledge of the older American population and their challenges led us to produce the “Preventing Elder Financial Abuse Video Toolkit” which now gives your bank the ability to educate your family, your friends, those in your social organizations and your community at large on how to look for signs of elder financial abuse and how to prevent it. The video information was adapted from the FDIC / CFPB Money Smart for Older Adults so you can rely on the information to be accurate and timely. The toolkit includes: – A 30 minute video in a DVD format – Companion handouts filled with important information customizable for your bank’s logo – Customizable press release to let your community know the information you have to offer

Link: Preventing Elder Financial Abuse

Topics: Financial Abuse

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

The Role of Undue Influence in Elder Abuse

Source: National Consumer Law Center (NCLC)

Published: 2011

Summary:

This webinar covers the topics of Intervention perspectives, victim and perpetrator characteristics, tactics and process, capacity and consent, legal remedies, case realities, identification and investigation and resources.

Link: The Role of Undue Influence in Elder Abuse

Topics: Legal, Psychological Abuse

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience:

Level: Advanced, Intermediate

A Citizen’s Guide to Preventing and Reporting Elder Abuse

Source: State of California Department of Justice

Published: 2002

Summary:

An educational tool which offers guidance on ways seniors and their caretakers can identify the tell-tale signs of elder abuse and practical advice on how to avoid and report victimization.

Link: A Citizen’s Guide to Preventing and Reporting Elder Abuse

Topics: Overview/General

Access: Download

Intended Use: Self-directed Learning

Audience: Caregivers, Community

Level: Basic

Language: Chinese, Spanish

Financial Exploitation: An Introduction – Elearning

Source: Academy for Professional Excellence San Diego State University School of Social Work

Published: 2014

Summary:

In this engaging and highly interactive introductory eLearning, participants gain foundational information about the necessary and essential components for effective financial exploitation investigations. Trainees will understand common victim and perpetrator characteristics; learn the various types of financial exploitation; understand decision making capacity and undue influence as they are related to financial exploitation cases; and describe the primary components of a financial exploitation investigation.

Link: Financial Exploitation: An Introduction – Elearning

Topics: Cognition/Capacity, Financial Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Savvy Saving Seniors: Steps to Avoiding Scams

Source: National Council on Aging (NCOA)

Published: 2013

Summary:

This toolkit provides an overview of popular scams targeting seniors, tips for avoiding them, and next steps for victims of financial fraud. It was developed in partnership with the Women’s Institute for a Secure Retirement.

Link: Savvy Saving Seniors: Steps to Avoiding Scams

Topics: Financial Abuse

Access: Download

Intended Use: Teaching Others

Audience: Caregivers, Community

Level: Basic

Money Smart for Older Adults

Source: Federal Deposit Insurance Corporation (FDIC) and Consumer Financial Protection Bureau (CFPB)

Published: 2013

Summary:

Money Smart for Older Adults (MSOA) is an instructor-led training developed jointly by FDIC and CFPB. The module provides awareness among older adults and their caregivers on how to prevent elder financial exploitation and to encourage advance planning and informed financial decision-making.

Link: Money Smart for Older Adults

Topics: Financial Abuse

Access: Download

Intended Use: Teaching Others

Audience: Caregivers, Community

Level: Basic

Language: Spanish

Integration of Elder Abuse and Neglect into a Domestic Violence Curriculum

Source: The Portal of Geriatrics Online Education (POGOe)

Published: 2012

Summary:

This product can be integrated into an inter-clerkship for third year medical students, through lecture and a standardized patient (SP) experience. The PowerPoint lecture presentation focuses on screening and identification of elder abuse and discusses decision making capacity. Following the lecture, students practice interviewing an older SP using a case concerning elder abuse. After the interview, students receive feedback from the SP, peers and faculty in small groups.

Link: Integration of Elder Abuse and Neglect into a Domestic Violence Curriculum

Topics: Cognition/Capacity, Screening/Assessment

Access: Download

Intended Use: Teaching Others

Audience: Health Care

Level: Basic

Elder Abuse and Mistreatment: A Two-Part Training Program

Source: The Portal of Geriatrics Online Education (POGOe)

Published: 2013

Summary:

Although health care practitioners have a legal and ethical duty to identify and intervene in suspected cases of elder abuse and mistreatment, the existing lack of knowledge and perceived barriers to reporting often interferes with this duty. The goal of the elder abuse and mistreatment learning modules is to provide case-based training to health care professionals. The training consists of two presentation modules with embedded speaker notes. Module One: Identifying Elder Abuse, focuses on the descriptions, signs and symptoms of elder abuse and mistreatment. Module Two: Screening and Intervening, concentrates on screening for elder abuse and mistreatment and provides guidance for intervention. Combined, these modules provide a basic understanding of elder abuse and mistreatment to assist health care practitioners in identifying and reporting this prominent public health problem.

Link: Elder Abuse and Mistreatment: A Two-Part Training Program

Topics: Overview/General, Reporting, Screening/Assessment

Access: Download

Intended Use: Teaching Others

Audience: Health Care, Social Services

Level: Basic

An Introduction to Elder Abuse for Professionals: Collaboration: Working Together to Address Elder Abuse

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include: – A PowerPoint slide set on “Working Together to Address Elder Abuse”

Supplemental materials can be found on the main website (guide to related videos and references) – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets  Click to access the main website

Supplemental Materials:

 

Link: An Introduction to Elder Abuse for Professionals: Collaboration: Working Together to Address Elder Abuse

Topics: Multidisciplinary

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Elder Abuse Simulation

Source: The Portal of Geriatrics Online Education (POGOe)

Published: 2014

Summary:

Elder abuse is expected to rise as the number of elderly frail patients increase. Signs of elder abuse or neglect often mimic normal physiological aging process, thus clinicians should be well trained to identify signs of elder abuse or neglect to institute proper investigation and intervention.

Link: Elder Abuse Simulation

Topics: Neglect, Overview/General, Physical Abuse

Access: Download

Intended Use: Teaching Others

Audience: Health Care

Level: Basic

An Introduction to Elder Abuse for Professionals: Responding to Elder Abuse

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include A PowerPoint slide set on “Responding to Elder Abuse”.

Supplemental materials can be found on the main website (guide to related videos and references) – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets  Click to access the main website

Supplemental Materials:

 

Link: An Introduction to Elder Abuse for Professionals: Responding to Elder Abuse

Topics: Multidisciplinary, Reporting

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

An Introduction to Elder Abuse for Professionals: Self-Neglect

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include: A PowerPoint slide set on “Self-Neglect”

Supplemental materials (guide to related videos and references) can be found on the main website – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets Click to access the main website

Supplemental Materials:

Link: An Introduction to Elder Abuse for Professionals: Self-Neglect

Topics: Self-neglect

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic

An Introduction to Elder Abuse for Professionals: Abuse in Later Life

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include: – A PowerPoint slide set on “Abuse in Later Life”

Supplemental materials (guide to related videos and references) can be found on the main website – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets Click to access the main website

Supplemental Materials:

Link: An Introduction to Elder Abuse for Professionals: Abuse in Later Life

Topics: Domestic Violence in Later Life

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level:

An Introduction to Elder Abuse for Professionals: Abandonment

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include: – A PowerPoint slide set on “Abandonment” – Supplemental materials (guide to related videos and references) – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets

Link: An Introduction to Elder Abuse for Professionals: Abandonment

Topics: Neglect

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

An Introduction to Elder Abuse for Professionals: Financial Exploitation

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include: – A PowerPoint slide set on “Financial Exploitation” – Supplemental materials (guide to related videos and references) – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets

Link: An Introduction to Elder Abuse for Professionals: Financial Exploitation

Topics: Financial Abuse

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

An Introduction to Elder Abuse for Professionals: Neglect

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include: – A PowerPoint slide set on “Neglect” – Supplemental materials (guide to related videos and references) – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets

Link: An Introduction to Elder Abuse for Professionals: Neglect

Topics: Neglect

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

An Introduction to Elder Abuse for Professionals: Psychological Abuse

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include a PowerPoint slide set on “Psychological Abuse”

Supplemental materials (guide to related videos and references) can be found on the main website:- “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets Click to access the main website

Supplemental Materials:

Link: An Introduction to Elder Abuse for Professionals: Psychological Abuse

Topics: Psychological Abuse

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

An Introduction to Elder Abuse for Professionals: Sexual Abuse

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include  a PowerPoint slide set on “Sexual Abuse”

Supplemental materials (guide to related videos and references) can be found on the main website: – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets Click to access the main website

Supplemental Material:

Link: An Introduction to Elder Abuse for Professionals: Sexual Abuse

Topics: Sexual Abuse

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

An Introduction to Elder Abuse for Professionals: Physical Abuse

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include a PowerPoint slide set on “Physical Abuse”

Supplemental materials (guide to related videos and references) can be found on the main website: – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets Click to access the main website

Supplemental Material:

Link: An Introduction to Elder Abuse for Professionals: Physical Abuse

Topics: Physical Abuse

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

An Introduction to Elder Abuse for Professionals: Overview

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Designed to assist presenters in developing presentations on elder abuse and related phenomena, the training materials include a PowerPoint slide set on “An Overview of Elder Abuse”

Supplemental materials (guide to related videos and references) can be found on the main website: – “A Guide to Planning Your Elder Abuse Presentation” with questions and a checklist to assist with your planning process – Two presenter tip sheets Click to access the main website

Supplemental Material:

Link: An Introduction to Elder Abuse for Professionals: Overview

Topics: Overview/General

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Recognize, Report, and Recover: Friends and Family Respond to Elder Financial Exploitation

Source: The National Center for Victims of Crime

Published: 2014

Summary:

Focusing on the important role of bystanders (friends and family) in recognizing and assisting in the recovery from elder financial exploitation, this webinar will provide friends and family with an understanding of how victimization of the elderly occurs, how they can recognize the exploitation, and what a family member needs to do in order to assist in reporting and recovery. Additionally, there will be information in this webinar on how to manage the money of an elderly person who has entrusted their finances to a friend or family member. The speakers for this webinar will include experts from the Consumer Financial Protection Bureau and the FINRA Investor Education Foundation.

Link: Recognize, Report, and Recover: Friends and Family Respond to Elder Financial Exploitation

Topics: Financial Abuse, Reporting

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Social Services

Level: Basic

Taking Action: Assisting Victims of Financial Fraud

Source: The National Center for Victims of Crime

Published: 2014

Summary:

This webinar will be a presentation of our entire Taking Action Training online for those who could not attend one of our 7 in person trainings.

Link: Taking Action: Assisting Victims of Financial Fraud

Topics: Financial Abuse, Reporting

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Intermediate

Elder Mistreatment

Source: Academy on Violence and Abuse (AVA)

Published: 2011

Summary:

Lecture presentation on elder mistreatment at the Academy on Violence and Abuse (AVA) Members’ Meeting. Topics include: aging, vulnerability, forensic center, research, forensic markers, medical education,

Link: Elder Mistreatment

Topics: Multidisciplinary, Overview/General, Physical Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care

Level: Advanced, Intermediate

Train the Trainer for Dependent Adult Abuse Mandatory Reporter Training

Source: Iowa Department on Aging

Published: unknown

Summary:

The Iowa Department on Aging is pleased to offer the Train the Trainer program as an online module that is free of charge and available to access 24/7. The module is expected to take about 90 minutes to complete, but may be taken in multiple sessi

Link: Train the Trainer for Dependent Adult Abuse Mandatory Reporter Training

Topics: Reporting

Access: Web-based

Intended Use: Teaching Others

Audience: Advocates, Caregivers, Health Care, Legal/Law Enforcement, Social Services

Level: Intermediate

Quick Clips: Elder Abuse Dramatization with Expert Commentary

Source: New York City Elder Abuse Center (NYCEAC)

Published: 2014

Summary:

NYC is home to many elder justice experts working in a broad range of fields, organizations and systems. In this video clip series, professionals use a 90 second Elder Abuse Video Enactment as a touchstone for discussing challenging practice issues from different perspectives – and illustrate why the problem of elder abuse requires a collaborative response. Topics include: academia, advocacy, care giving, diversity, engagement/case management, health care, intimate partner violence, legal: civil, MDTs, mental health, protective services, prosecute: abuse/neglect, prosecution: fin exploit, research, shelter, voluntary clients.

Link: Quick Clips: Elder Abuse Dramatization with Expert Commentary

Topics: Caregiving, Diversity/Cultural Competency, Domestic Violence in Later Life, Legal, Multidisciplinary, Neglect

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

Preventing Elder Financial Exploitation: How Banks Can Help

Source: California Bankers Association

Published: 2011

Summary:

Elder financial abuse is a growing problem and many times bankers are the first and only line of defense against this abuse. CBA has produced this video to educate bankers about the warning signs of elder financial abuse and steps they can take when encountering this issue.

Link: Preventing Elder Financial Exploitation: How Banks Can Help

Topics: Financial Abuse, Prevention, Reporting

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Community, Finance

Level: Advanced, Basic, Intermediate

Forensic Markers of Elder Abuse and Neglect

Source: National Council on Crime and Delinquency (NCCD), National Adult Protective Services Association (NAPSA) and National Committee for the Prevention of Elder Abuse (NCPEA)

Published: 2015

Summary:

It is often difficult to figure out if an injury or wound is due to elder abuse. In part, this is because many of the normal and common age-related changes mask and mimic signs of elder abuse. “Older adults bruise easily” and “old people who aren’t mobile develop pressure sores” are common refrains that may be hard to refute. In this webinar we will review the research and clinical findings that help distinguish forensic markers of elder mistreatment. Click to access the main website

Supplemental Material:

Link: Forensic Markers of Elder Abuse and Neglect

Topics: Physical Abuse

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Health Care, Legal/Law Enforcement, Social Services

Level: Intermediate

In Their Own Words: Domestic Abuse in Later Life

Source: Office for Victims of Crime (OVC)

Published: 2008

Summary:

This training package will fill a significant gap in training resources for a wide range of practitioners who, through their daily professional responsibilities, regularly encounter older victims of domestic abuse. Through the voices of older survivors of abuse, these materials will facilitate important discussions about the dynamics of abuse in later life, barriers to living free from abuse, interventions, and potential collaborations to address the needs of victims.

Link: In Their Own Words: Domestic Abuse in Later Life

Topics: Domestic Violence in Later Life

Access: Download

Intended Use: Teaching Others

Audience: Advocates, Caregivers, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

Stop Abuse & Neglect of Elder (SANE) Training Curriculum

Source: The Department on Aging and The Medical College of Wisconsin’s Center for Healthy Communities

Published: 2008

Summary:

The Department on Aging and The Medical College of Wisconsin’s Center for Healthy Communities developed the SANE curriculum as a training tool for agencies that employ workers who have regular contact with elderly persons. The materials can also be used by others who are interested in learning how to recognize and respond to elder abuse and neglect.

Link: Stop Abuse & Neglect of Elder (SANE) Training Curriculum

Topics: Cognition/Capacity, Financial Abuse, Neglect, Overview/General, Psychological Abuse, Reporting

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Health Care, Legal/Law Enforcement, Social Services

Level: Basic

Your Legal Duty – Reporting Elder and Dependent Adult Abuse

Source: State of California Department of Justice, Bureau of Medi-Cal Fraud and Elder Abuse

Published: unknown

Summary:

The reporting requirements have changed and our office is working on a new curriculum along with a revised video. Please use the document entitled “Mandated Reporter Flow Chart,” which describes the newly revised requirements, to supplement the curriculum and video.

Link: Your Legal Duty – Reporting Elder and Dependent Adult Abuse

Topics: Reporting

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

Preventing Elder Abuse: Helping Keep Residents Safe

Source: Medcom Trainex

Published: 2012

Summary:

This program describes the importance of recognizing elder abuse, both assist in the patient’s continuing care and to avoid legal implications. This activity was developed for nurses and other professional healthcare providers to identify and manage suspected and actual cases of elder abuse.

Link: Preventing Elder Abuse: Helping Keep Residents Safe

Topics: Caregiving, Long-term Care, Overview/General, Reporting

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Caregivers, Health Care

Level: Basic

Elder Abuse – Mistreatment of Older Americans on the Rise

Source: Nurse.com

Published: unknown

Summary:

The goal of this continuing education program is to inform nurses, health educators, occupational therapists, physical therapists and social workers about elder abuse and measures to take to help prevent it. After studying the information presented here, you will be able to: – Identify four types of elder abuse – Describe steps healthcare professionals can take to prevent elder abuse – Discuss domestic elder abuse and name the most frequent perpetrators This course will be updated or discontinued on or before 11/19/2016

Link: Elder Abuse – Mistreatment of Older Americans on the Rise

Topics: Domestic Violence in Later Life, Overview/General, Prevention

Access: Web-based (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care

Level: Basic

TEXAS 3rd Year Medical Clerkship Teacher Guide

Source: The Portal of Geriatrics Online Education (POGOe)

Published: 2013

Summary:

The TEXAS Medical Guide Clerkship Program Teacher’s Manual is written to help geriatric preceptors enable medical students to practice effectively in a clinical setting. Medical students often have difficulty synthesizing multiple components of their education to formulate a patient’s comprehensive medical plan of care. Specifically, this manual will help to fill training gaps in caring for older adult patients, many of whom have complex medical problems influenced by social situations that must be addressed differently than younger patients. The manual is based on the Association of American Medical Colleges (AAMC) geriatric competencies, clinician experience and evidence-based research. Educational objectives: This teacher manual will provide didactic modules that can be used to address the following geriatric topics: – Common Geriatric Syndromes – Elder Abuse and Mistreatment – Polypharmacy – Alzheimer’s Disease and other Dementias – Social Isolation

Link: TEXAS 3rd Year Medical Clerkship Teacher Guide

Topics: Overview/General

Access: Download

Intended Use: Teaching Others

Audience: Health Care

Level: Basic

Geriatric Emergency Medicine Modules

Source: The Portal of Geriatrics Online Education (POGOe)

Published: 2010

Summary:

This series of interactive internet modules consists of 5 basic and 3 advanced courses in geriatric emergency care. The 5 basic modules consist of a series of case based and Socratic questions. Each module includes approximately ten questions with links to key references and brief discussions of the answers. The basic courses are offered on the following 5 topics: Altered Mental Status, Geriatric Abdominal Pain, Geriatric Trauma and Elder Abuse, Inappropriate Prescribing and Adverse Drug Events, and Pain Management and Procedural Sedation. Advanced courses allow the learner to apply the knowledge gained from the basic modules on a higher level via a case simulation format. Each case has multiple possible outcomes depending on the clinical decisions made by the participant. Advanced courses are offered on the following 3 topics: Geriatric Acute Abdominal Pain; Altered Mental Status; Geriatric Trauma/Falls.

Link: Geriatric Emergency Medicine Modules

Topics: Overview/General

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care

Level: Basic

Dementia and its Challenges – A Problem-Based Learning Case

Source: The Portal of Geriatrics Online Education (POGOe)

Published: 2012

Summary:

This is a problem-based learning (PBL) case for medical students featuring a 73-year-old female patient with cognitive impairment. The focus of the PBL case is the assessment and diagnosis of dementia, issues of elder abuse, challenges of caring for patients with dementia, and the prevalence of caregiver stress.

Link: Dementia and its Challenges – A Problem-Based Learning Case

Topics: Cognition/Capacity

Access: Download

Intended Use: Teaching Others

Audience: Health Care

Level: Basic

Continuing Mobile Education for Emergency Medical Services Providers – Geriatric Psychosocial Issues, Episode 1: Elder Abuse and Neglect

Source: University of Rochester Medical Center and Monroe-Livingston Regional EMS Council

Published: 2009

Summary:

Learning Objectives: 1) Participants will define elder abuse 2) Participants will define elder neglect 3) Participants will name strategies for identifying elder abuse and neglect 4) Participants will describe key physical exam points in identifying abuse 5) Participants will understand key documentation points

Monroe-Livingston Regional EMS Council has a library of MLR EMS Training Vodcasts. Under the “Geriatrics” block there is list of subtopics. The “Elder Abuse & Neglect” training video can be found under the “Psychosocial Issues” subtopic.

Link: Continuing Mobile Education for Emergency Medical Services Providers – Geriatric Psychosocial Issues, Episode 1: Elder Abuse and Neglect

Topics: Overview/General, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care

Level: Basic

Elder Mistreatment Online Module

Source: The Portal of Geriatrics Online Education (POGOe)

Published: 2009

Summary:

An extensive online-based module that addresses elder mistreatment and neglect: how to identify mistreatment, risk factors for both victims and perpetrators, results of neglect, and the legal issues of elder mistreatment, among other details. The module also identifies elder mistreatment in an acute care setting, creating a hospital based program, and 6 cases to test your knowledge.

Link: Elder Mistreatment Online Module

Topics: Legal, Neglect, Overview/General, Physical Abuse, Psychological Abuse, Screening/Assessment, Sexual Abuse

Access: Web-based

Intended Use: Self-directed Learning

Audience: Caregivers, Health Care, Social Services

Level: Intermediate

Elder Abuse 101 for Clinicians

Source: The Portal of Geriatrics Online Education (POGOe)

Published: 2012

Summary:

A 60-slide PowerPoint presentation with notes pages for non-geriatricians. This slide lecture presentation is designed for California-based physicians in training and health care providers seeking continuing education. The length can range from 40 to 55 minutes according to the audience and its interests.

Link: Elder Abuse 101 for Clinicians

Topics: Overview/General

Access: Download

Intended Use: Teaching Others

Audience: Health Care

Level: Advanced, Basic, Intermediate

Wisconsin Caregiver Project – Stress Reduction and Relaxation Techniques

Source: The University of Wisconsin Oshkosh, Center for Career Development (CCDET)

Published: unknown

Summary:

We all respond more appropriately in stressful situations when we learn how to relax! Classroom-style training materials that offer useful skills to both caregivers and managers for reducing the incidence of abuse and neglect. Each training includes a Facilitator Guide complete with training material, tips and activities. The Participant Guides include the training material, without the instructions. A brief PowerPoint presentation serves as a focal point for your training. All trainings can be completed within 45 minutes to 1.5 hours. Permission is granted to reproduce these training materials with proper attribution for internal use within healthcare organizations or government agencies at no cost to the training participants. Other reproduction is prohibited without written permission from UW Oshkosh CCDET. All rights are reserved. For information on reproducing these materials, please contact the Director of UW Oshkosh CCDET at 920-424-3034.

Supplemental Material:

Link: Wisconsin Caregiver Project – Stress Reduction and Relaxation Techniques

Topics: Caregiving, Prevention

Access: Download

Intended Use: Teaching Others

Audience: Caregivers, Health Care

Level: Basic

A Mother Never Gives Up Hope: Older Mothers and Abusive Adult Sons

Source: National Clearinghouse on Abuse in Later Life (NCALL), Terra Nova Films

Published:

Summary:

This new DVD shares the candid and powerful stories of Ruth, Lova, Anne and Rita–four women who are dealing with abuse at the hands of an adult son. In their own words, they work through the emotions and pain of experiencing abuse from their sons, the life-changing impact it makes on them as a person and how it affects their mother-son relationships. The video also gives a “two year progression” window in which the women look back on how they have adapted or changed as a result of the abuse–one takes back her own personal power, another feels “re-victimized” by the system for not being able to maintain a relationship with her son. Both emotional and empowering, the stories provide firsthand insight on how advocates can better assist other survivors of this under-reported form of elder abuse.

Link: A Mother Never Gives Up Hope: Older Mothers and Abusive Adult Sons

Topics: Overview/General, Physical Abuse

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

Elder Abuse Research for Non-Researchers: Podcasts and Presentations

Source: National Center on Elder Abuse (NCEA)

Published: 2013

Summary:

Georgia Anetzberger, PhD, ACSW, LISW and Carol Dayton, MSW, ACSW, LISW and moderator Mary S. Twomey, MSW discuss Elder Abuse Risk Factors. Research on risk factors provides a magnifying glass for skillfully detecting people and situations at high risk for abuse. They aid in early detection and intervention to protect against the occurrence and recurrence of elder abuse. This two-part series was created by NCEA in partnership with National Adult Protective Services Association and National Committee for the Prevention of Elder Abuse.

Link: Elder Abuse Research for Non-Researchers: Podcasts and Presentations

Topics: Overview/General

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Identifying, Preventing, and Addressing Identity Theft

Source: National Consumer Law Center (NCLC)

Published: 2011

Summary:

This webinar discusses an overview of understanding identity theft and its victims as well as assisting victims of financial and non-financial account ID theft, and also resources, tips and tools for assisting victims.

Link: Identifying, Preventing, and Addressing Identity Theft

Topics: Financial Abuse

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Advanced, Basic, Intermediate

Abuse in Later Life: Responses, Resources, Collaborations

Source: National Consumer Law Center (NCLC)

Published: 2012

Summary:

This webinar covers abuse in later life as a subset of elder abuse, services available to victims of domestic violence and sexual assault in later life, and identifying potential new community partners forcollaboration and referral.

Link: Abuse in Later Life: Responses, Resources, Collaborations

Topics: Domestic Violence in Later Life, Multidisciplinary

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Elder Abuse and Neglect of Persons with Dementia – What We Know and Where We Are Going

Source: National Center on Elder Abuse (NCEA)

Published: 2014

Summary:

The ACL Alzheimer’s Disease Supportive Services Program hosted a webinar as part of a series focusing on elder abuse and neglect and how it impacts people with dementia and/or their care providers. Expert Laura Mosqueda, MD, NCEA Co-Director, spoke to the audience of professionals regarding indicators, incidence and prevalence, as well as current program models that are addressing elder abuse among people with dementia.

Link: Elder Abuse and Neglect of Persons with Dementia – What We Know and Where We Are Going

Topics: Cognition/Capacity, Overview/General

Access: Download

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Self Neglect: What We Can Learn from the Mary Northern Case

Source: Terra Nova Films and the National Committee for the Prevention of Elder Abuse

Published: 2009

Summary:

Putting a human face on one of the most complex and important self-neglect cases of our time, this new DVD introduces us to Mary Northern–a 72 year old woman with gangrene in her lower legs, who refuses surgery, insisting her legs were just dirty. It documents her early life and accomplishments, lists the known facts of the case when first reported to Adult Protective Services, and provides a progression on the case and the subsequent interventions. Through the presentations of several expert panelists, the video delves into the tough issues of capacity and competence, and provides an informative look at the ethical, legal, social, financial, and mental health concerns involved in serving the best interests of vulnerable older adults. The accompanying Teaching and Discussion Guide serves as a springboard to a multidisciplinary dialogue that addresses a myriad of preventive and applicable interventions possible in case of extreme self-neglect.

Link: Self Neglect: What We Can Learn from the Mary Northern Case

Topics: Cognition/Capacity, Multidisciplinary, Self-neglect

Access: Order (Fee)

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Emotional Memory in People with Dementia

Source: National Center on Elder Abuse (NCEA)

Published: 2012

Summary:

Aileen Wiglesworth, PhD Dr. Wiglesworth discusses the UC Irvine study exploring: Can people with dementia be reliable witnesses to emotional events in their lives? If so, what characterizes elders with dementia who have reliable memory for emotional events?

Link: Emotional Memory in People with Dementia

Topics: Cognition/Capacity

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community, Finance, Health Care, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

Elder Sexual Abuse

Source: National Association of Social Workers - Massachusetts

Published: 2009

Summary:

NASW is pleased to offer this FOCUS Homestudy Course from April 2009. 1) Learners will describe five types of elder sexual abuse cases identified in clinical practice. 2) Learners will list five research findings regarding sexual violence perpetrated against older adults. 3) Learners will provide three responsibilities of social work and related professionals in regard to situations of elder sexual abuse encountered in practice.

Link: Elder Sexual Abuse

Topics: Sexual Abuse

Access: Download

Intended Use: Self-directed Learning

Audience: Social Services

Level: Basic, Intermediate

Caring for You, Caring for Me: Education and Support for Family and Professional Caregivers – 2nd Edition

Source: Rosalynn Carter Institute for Caregiving

Published: 2007

Summary:

This 10-hour program, conducted in five two-hour modules, addresses the needs of family and professional caregivers by bringing them together in a relaxed setting to discuss common issues, share ideas, and gain a better under- standing of each other’s perspective on what it means to be a caregiver. The goals are for caregivers to have the opportunity to: • Gain information on various topics related to caregiving • Learn ways of coping with the stresses and strains of being a caregiver • Learn what resources are available locally, regionally and nationally • Discover ways of working together to reduce frustrations and barriers in the caregiving experience • Share common concerns and issues.

Link: Caring for You, Caring for Me: Education and Support for Family and Professional Caregivers – 2nd Edition

Topics: Caregiving

Access: Order (Fee)

Intended Use: Teaching Others

Audience:

Level: Advanced, Basic, Intermediate

Top ten tips for reducing the risk of becoming the next victim of elder abuse

Source: Morningside Ministries

Published: 2008

Summary:

With over a decade of experience as an elder abuse prosecutor with the San Diego County District Attorney’s office, Paul Greenwood shares ten tips he has learned through experience with hundreds of elder abuse cases that can help prevent abuse. This information is valuable to older adults, caregivers and professional working with elders.

Link: Top ten tips for reducing the risk of becoming the next victim of elder abuse