Promising Practice Spotlight: Quality Assurance in Hawaii

Source: APS Technical Assistance Resource Center

Published: 2019

Summary:

This webinar highlights promising practices from the Hawaii Department of Human Services, Social Services Division, which received an ACL APS Enhancement Grant. in 2016. Hawaii designed an electronic quality assurance case review tool to audit cases, collect input, and analyze data to be transmitted into the National Adult Maltreatment Reporting System (NAMRS). Staff from Hawaii APS discuss the project, provide a brief demonstration of the tool, and discuss challenges and lessons learned.

SlidesHandout

Speakers:

Kawika Ki’ili, Software Development Center, University of Hawaii Maui

Scott Seto, Social Services Division, Hawaii Department of Human Services

Donna Shitabata, Social Services Division, Hawaii Department of Human Services

Tammy Tom, Center on Aging, University of Hawaii at Manoa

Lori Tsuruda, Social Services Division, Hawaii Department of Human Services

Link: Promising Practice Spotlight: Quality Assurance in Hawaii

Topics: Reporting, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Multidisciplinary, Social Services

Level: Advanced, Basic

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