Resuming In-Person Visits During COVID-19

Source: Ombudsman Resource Center

Published: 2021


In recognition of World Elder Abuse Awareness Day (WEAAD) this webinar discusses how to identify and respond to signs of trauma and potential abuse or neglect and support residents as Ombudsman programs resume in-person visits during the COVID-19 pandemic.

Dr. Laura Mosqueda, a national and international expert on elder abuse and neglect, provided tips for Ombudsman programs conducting in-person visits, such as signs of trauma in response to isolation and loss during the pandemic and potential signs of abuse and neglect. She also shared recommendations for supporting residents and available resources. As an accomplished physician and researcher, Dr. Mosqueda has testified in front of Congress and has been invited to the White House several times to discuss elder justice initiatives. She has taken the lead on landmark studies to identify forensic markers of abuse and neglect and serves as a volunteer representative for the California Long-Term Care Ombudsman program.

Attendees also heard from two Ombudsman program representatives as they shared their experience resuming in-person visits and highlighted what they observed upon reentry, how they supported residents, tips for visits, lessons learned, and successful practices.

Link: Resuming In-Person Visits During COVID-19

Topics: Physical Abuse, Preparedness and Response, Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Health Care, Social Services

Level: Advanced, Intermediate