Cultural and Linguistic Competence: What it Means for Ombudsman Programs
Source: National Long-Term Care Ombudsman Resource Center
Published: 2020
Summary:
This webinar offers definitions and conceptual frameworks for cultural competence and linguistic competence and examines what they mean for Ombudsman Programs, their staff, and volunteers. It also offers examples of two programs that provide professional development and training on implicit and explicit biases and the unique cultural issues related to underserved lesbian, gay, bisexual, and transgender (LGBT) community within long-term care.
Speakers: Tawara D. Goode, Assistant Professor and Director, Georgetown University National Center for Cultural Competence; Sara (Socia) Gusler, LBSW, Certified Local Long Term Care Ombudsman; and Joseph Rodrigues, California State Long-Term Care Ombudsman.
Materials
Link: Cultural and Linguistic Competence: What it Means for Ombudsman Programs
Topics: Diversity/Cultural Competency, Mandatory Reporting, Overview/General, Screening/Assessment
Access: Web-based
Intended Use: Self-directed Learning
Audience: Advocates, Community, Social Services
Level: Basic, Intermediate
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