APS Supervisor Core

Source: San Diego State University School of Social Work, Academy for Professional Excellence.

Published: 2024


APS Supervisor Core Competency training modules are based on research, national needs assessment data, stakeholder feedback, and evolving APS practice. Curriculum is developed with subject-matter experts in concert with the Supervisor Curriculum Advisory Committee (SCAC). Training is offered in a variety of curriculum lengths and modalities to accommodate supervisor’s competing demands. The training is intended for supervisors both new and experienced. Please note: Training modules will be released on a rolling basis as they are piloted, finalized, and reviewed by NAPSA Education Review Committee. Please see below for anticipated release dates.

Competency 1 – Understanding Self as Supervisor (CA)

Module 1A – Understanding Trauma Informed Care for APS Supervisors

Module 1B – The Unique Role of the APS Supervisor Instructor-Led Training or eLearning

Module 1C – Strengths-Based Development/Supervision

Competency 2 – Diversity, Equity and Inclusion/Transformation (CA)

Module 2A – Implicit Bias, Structural Racism

Module 2B – Building Cultural Humility & Responsiveness

Module 2C – How to Talk About Elder Abuse (60 min eLearning + 90-min instructor-led booster)

Competency 3 – Supporting Team Building and Individual Development (AZ*)

*Please follow the link to visit the NAPSA website and access the modules with the asterisk:

Module 3A – Building & Managing Effective APS Teams*

Module 3B – Supervisor as Trainer*

Module 3C – Onboarding New Staff (60 minute eLearning or Instructor-Led Training*)

Module 3D – Supervisor as Coach*


Competency 4 – Case Consultation and Critical Thinking (CA & AZ*)

*Please follow the link to visit the NAPSA website and access the modules with the asterisk:

Module 4A – Effective Case Consultation

Module 4B – Supervising Virtual investigations* OR Supervising Non Face-to-Face eLearning

Module 4C – Supervising APS Investigations Involving Transnational Financial Fraud*

Module 4D- Supervising Complex Cases

Competency 5 – Supervising for Accountability and Retention (CA & AZ*)

*Please follow the link to visit the NAPSA website and access the modules with the asterisk:

Module 5A – Data Informed Supervision, TBD

Module 5B – Supervising a Remote Workforce*

Module 5C –Managing Staff Challenges and Performance Issues

Competency 6 – Safety and Self Care

Module 6A – Supervisor Self-Care, TBD

Module 6B – Worker and Workplace Safety, TBD

Mod 6C – Emergency Preparedness & Response, TBD

Competency 7 – Collaboration and Leadership

Module 7A – Building Collaborations, TBD

Module 7B – Resource Development, TBD

Module 7C – Community Engagement, TBD

Module 7D – Leadership Development, TBD

Link: APS Supervisor Core

Topics: Screening/Assessment

Access: Web-based

Intended Use: Self-directed Learning

Audience: Social Services

Level: Advanced, Intermediate