Put a Stop to Poor Care: Advocating for Quality Care

Source: The National Consumer Voice for Quality Long-Term Care

Published: 2015

Summary:

This Consumer Voice webinar was held in collaboration with the National Center on Elder Abuse (NCEA) in order to provide a basic framework to help long-term care residents, their family members, and other advocates identify quality care and potential issues. Regardless of where an individual receives long-term care services and supports they are entitled to receive quality, person-centered care. The webinar presenters identify indicators of quality care and warning signs of poor care, provide communication tips, and share advocacy strategies to help consumers, family members, and others advocate for individualized care. Presenters also share available resources to assist in advocating for quality care and review the role of the Long-Term Care Ombudsman (LTCO) Program and how to seek assistance from the LTCO program.

Link: Put a Stop to Poor Care: Advocating for Quality Care

Topics: Long-term Care

Access: Download, Web-based

Intended Use: Self-directed Learning, Teaching Others

Audience: Advocates, Caregivers, Community

Level: Basic

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