How to Successfully Manage an APS Program with a Remote Workforce
Source: APS Technical Assistance Resource Center
Published: 2020
Summary:
COVID-19 has forced many – but not all – APS programs to implement on the fly remote work. But this is not true for all APS programs; a few have used remote workers for years. In this webcast, programs implementing remote work on the fly learned from APS programs that have been using remote workers for years. Topics included overcoming obstacles such as program culture, identifying and accessing critical supports, taking advantage of potential positive consequences while avoiding the negative ones, as well as the all-important question of how to maintain high performance by staff. APS TARC staff facilitated a roundtable discussion with APS administrators with years of experience managing programs with remote workers. Panelists included: Akiles Ceron (San Francisco APS), Michael Hagenlock (Montana APS) and Kezeli Wold (Texas APS).
Handout:
Link: How to Successfully Manage an APS Program with a Remote Workforce
Topics: Multidisciplinary Teams, Overview/General, Preparedness and Response
Access: Web-based
Intended Use: Self-directed Learning
Audience: Social Services
Level: Basic, Intermediate
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