Evolving Policies and Procedures at SSA During the COVID-19 Pandemic

Source: National Center on Law and Elder Abuse

Published: 2020

Summary:

The Social Security Administration (SSA) has made many changes to its policies and procedures in response to the COVID-19 pandemic. These changes have been evolving as the pandemic drags on and SSA’s offices continue to be generally closed to in-person contact with the public. This webcast will provide an overview of the current status of SSA’s policies and procedures, with a focus on local SSA offices, and offer suggestions for how advocates can interact with SSA on behalf of low-income older adults during this unusual time.

Presenters:
Kate Lang, Senior Staff Attorney, Justice in Aging
John S. Whitelaw, Advocacy Director, Community Legal Aid Society, Inc., Delaware

Video Recording 

PowerPoint Slides 

FAQ Sheet 

Link: Evolving Policies and Procedures at SSA During the COVID-19 Pandemic

Topics: Advocacy, COVID-19, Financial Abuse, Legal

Access: Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Finance, Legal/Law Enforcement, Social Services

Level: Basic, Intermediate

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