Evolving Policies and Procedures at SSA During the COVID-19 Pandemic
Source: National Center on Law and Elder Abuse
Published: 2020
Summary:
The Social Security Administration (SSA) has made many changes to its policies and procedures in response to the COVID-19 pandemic. These changes have been evolving as the pandemic drags on and SSA’s offices continue to be generally closed to in-person contact with the public. This webcast will provide an overview of the current status of SSA’s policies and procedures, with a focus on local SSA offices, and offer suggestions for how advocates can interact with SSA on behalf of low-income older adults during this unusual time.
Presenters:
Kate Lang, Senior Staff Attorney, Justice in Aging
John S. Whitelaw, Advocacy Director, Community Legal Aid Society, Inc., Delaware
Link: Evolving Policies and Procedures at SSA During the COVID-19 Pandemic
Topics: Financial Abuse, Legal, Preparedness and Response
Access: Web-based
Intended Use: Self-directed Learning
Audience: Advocates, Finance, Legal/Law Enforcement, Social Services
Level: Basic, Intermediate
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