Consumer Voice & NORC Training Center
Source: Consumer Voice and the National Ombudsman Resource Center
The Consumer Voice & NORC Training Center is a space for all individuals interested in achieving high-quality long-term care to enhance their knowledge. E-learning courses include printable documents and videos available for consumers, Long-Term Care Ombudsman programs, advocates, and family members. The Consumer Voice Courses training revolves around understanding federal regulations, policies, and advocacy strategies, and the NORC training courses encompass Ombudsman strategies and advocacy.
*This Training Center requires learners to set up an account on the website.
Topics: Long-term Care
Access: Download, Web-based
Intended Use: Self-directed Learning
Audience: Advocates, Social Services
Level: Basic, Intermediate