Consumer Voice & NORC Training Center

Source: Consumer Voice and the National Ombudsman Resource Center

Published: 2018


The Consumer Voice & NORC Training Center is a space for all individuals interested in achieving high-quality long-term care to enhance their knowledge. E-learning courses include printable documents and videos available for consumers, Long-Term Care Ombudsman programs, advocates, and family members. The Consumer Voice Courses training revolves around understanding federal regulations, policies, and advocacy strategies, and the NORC training courses encompass Ombudsman strategies and advocacy.

*This Training Center requires learners to set up an account on the website.

Link: Consumer Voice & NORC Training Center

Topics: Long-term Care

Access: Download, Web-based

Intended Use: Self-directed Learning

Audience: Advocates, Social Services

Level: Basic, Intermediate